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“Great Food”
Review of Jack Astor's

Jack Astor's
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Ranked #53 of 471 Restaurants in Kingston
Price range: US$10 - US$30
Cuisines: American, Bar, Grill
Dining options: After-hours, Lunch, Dinner, Reservations
Restaurant details
Dining options: After-hours, Lunch, Dinner, Reservations
Reviewed August 11, 2018 via mobile

Came here for dinner. Did not chose to eat outdoors on patio, there was a wait list for that. Service was very good...waitress remembered everything without writing it down. Food (steak) was delicious!

Thank Pihlajtr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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10 - 14 of 468 reviews

Reviewed August 7, 2018

It was an incredibly hot day in Kingston, so having the patio to sit on with the beautiful mist spraying to keep you cool. I was there with my boyfriend and it was quite busy so we waited downstairs at the bar for 30 minutes. Not a bad wait and the bar staff was friendly and made it go by fast. When we were seated upstairs and our server Michael was being tied up by previous customers working out their bill to the point that he apologized to us for our wait to order drinks. He acknowledged that and comp'd our appetizer. It would have been good if another server had taken a drink order for us though on such a hot day. Just a thought. Michael(server) worked hard to recover from that and his service was friendly and courteous. Really enjoyable evening.

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Thank SugarSugarSugar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 7, 2018

Enticed by the rooftop patio and the cooling mist spray but wasn't worth it in the end...

We wanted to go to Woodenhead Gourmet Pizza but didn't make reservations so we settled for Jack Astor's. Food was average, all items were a la carte and expensive. In hindsight, if we were going to spend the money on a meal, we should have tried a local place. At least, it would have been worth it.

The rooftop patio is nice so long as you got some shade. If you are sitting in the sun, be prepared to bake. The cooling mist was only effective depending on which way the wind was blowing.

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1  Thank ON_mom_3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 6, 2018 via mobile

Drinks on the rooftop patio is a great feeling. It's like you being on a penthouse except you are with some unexpected guests. Shots...Shots and more shots

Thank Arunraj T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 6, 2018 via mobile

Ate on the rooftop, which is a really nice location with great views. Staff all very kind. But food disappointing. Had a pretty miserable salad comprising mainly lettuce. All the other (burger) dishes were rather cold as they are shuttled by staff up 3 flights of stairs. Needs a culinary rethink.

Thank Andy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SIRGuestResponse, Guest Relations Manager at Jack Astor's, responded to this reviewResponded August 7, 2018

Hi Andy B,

Thank you for sharing your feedback. We always strive to provide an excellent dining experience, and I'm sorry to hear that your recent experience wasn't up to our usual high standards. Our manager would like to apologize and invite you back for a better experience.

Hope to hear from you soon,
Rehab, Jack Astor's

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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