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All reviews play area water slides ping pong basketball court jungle gym great for kids point pelee all ages play equipment atrium area video games march break climbing wall young family a lot of fun great place for families life guards
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Reviewed October 15, 2018

The room was mobility accessible. However, the only part that was "accessible" was the bathroom. It has a small stool to sit on. It was very low. Once you were sat on it you had the water of the shower directly on you. The shower head is fixed and therefore it was impossible to get a good shower. It needed to be handheld. I suppose the person who fitted the accessible with equipment has no idea what a mobility challenged person needs. The room was clean. The hotel was clean both inside and out. Breakfast was terrible. We got a refund. We can't tell you about noise since the hotel was empty. They do have a good waterpark.

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank TorontoTimTim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carolyn T, General Manager at Best Western Plus Leamington Hotel & Conference Centre, responded to this reviewResponded October 16, 2018

TorontoTimTim
We appreciate you taking the time to share your experience with us. My heartfelt apologies for disappointing you due to the accessible room type & breakfast experience. We strive to provide every guest with a comfortable stay and we clearly missed the mark. Thank you for your honest feedback which we will use to foster improvement; for that reason, we hope to see you yet again on a return trip.

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Reviewed October 14, 2018 via mobile

We brought our two young children. The pool was nice, but the slides only open on wknds, PD days or holidays. The play equipment was great, only problem was our youngest was too short to climb up the steps to get to the slides. Any child over 3ft 5in would be fine.

Date of stay: October 2018
Trip type: Travelled with family
Thank S C H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carolyn T, General Manager at Best Western Plus Leamington Hotel & Conference Centre, responded to this reviewResponded October 15, 2018

Thank you SCH for taking the time to review our property. Great tip for the little ones. We do have a small play centre for those that just aren't big enough. We hope to have you stay with us again when back to the area

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 2, 2018

This is a place to bring the kids.... The great swimming pool, indoor play area, pool tables, and badminton makes this a great pre-game for Point Pelee National Park adventure. Rooms were clean and comfortable and the staff was very friendly and accommodating.

Date of stay: September 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Kasia K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carolyn T, General Manager at Best Western Plus Leamington Hotel & Conference Centre, responded to this reviewResponded October 3, 2018

Thank you Kasia K. We always love great reviews and yours in no exception. We agree the facilities are amazing for family fun and the location you can't beat! We hope to have you as our guest again when back to the area.

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Reviewed October 1, 2018

We took our 3 grandchildren and had a wonderful time. The room was fabulous. Staff was great. And the kids loved the waterslides and pool, as well as the games area in the atrium. We couldn't have asked for a nicer place for an overnight getaway.

Date of stay: September 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank katherinerichard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carolyn T, General Manager at Best Western Plus Leamington Hotel & Conference Centre, responded to this reviewResponded October 2, 2018

Thank you katherinerichard for the wonderful review of the Best Western Plus Leamington Hotel and Conference Centre. We are thrilled that you and your grand kids had a great time enjoying our facilities.

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Reviewed October 1, 2018

My kids LOVED this place!! It was fabulous! The pool was so much fun and very clean. The play area was wonderful for my kids. It had the retro atmosphere of a neighbourhood where all the kids would go out and play together -- getting called back to their rooms by their parents for meals. The only thing that would have made my stay better would be having breakfast included in the cost of the room.

Date of stay: September 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank freethephoenix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carolyn T, General Manager at Best Western Plus Leamington Hotel & Conference Centre, responded to this reviewResponded October 2, 2018

On behalf of our entire team we Thank you for your feedback. We are thrilled you had a wonderful time and enjoyed all the hotel has to offer. I am looking at a way to build a rate with breakfast included. Feedback such as yours lets us know what is important to our valued guests. Thank you

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