We were greeted warmly at check in and the desk agent was very friendly and kind. Room was large and as expected and you could tell that even though it was not the most modern that the housekeeping staff had put care into cleaning it (nicely folded towels etc). The fridge and microwave were great, it even had a freezer and I liked the way the room was laid out. I would only have 2 complaints about the room, 1 being that the bed was very firm which is not my preference, but it did have great pillows and nice linens. 2. the rubber bathmat in the bathroom had mold on it and should probably be tossed.
I know some reviews about the pool say it needs work, which I would agree with, however the surrounding pool area and bathroom was very clean with towels laid out and you could tell that even though some minor repairs might needed, staff still took time to clean and make the pool area look as nice a possible. Also most hotels at this price point don't even have a pool so it was better than expected.
Check out process was super quick and the breakfast had a good selection, a few items were not to my liking but there was plenty to pick from.
Would recommend for a quick stay in London.More
- Free Wifi
- Breakfast included