This is as close as you can get to Hong Kong dim sum here in Mississauga.
I have been eating here for almost 10 years. Surprisingly I managed to write my review just now so I’m a little behind. The place is huge – banquet style seating. They are open pretty early in the morning and close very late at night so it’s very convenient for a Chinese restaurant in the west GTA.
The choice is yours: Pick up dim sum from the carts slowly strolling in the aisles or order from their menu. From their “Har Gau” shrimp dumplings to their simple Rice Toppings, you can always find something good to eat here. When I first arrived at Emerald, I didn’t quite know what to expect. It was busier than a shopping mall on a snowy weekend and I probably felt extremely overwhelmed by all the people waiting in the front lobby. What I have always learned is that if the restaurant is filled with patrons of its own nationality then the chances are that the food is very good and trustworthy. I am telling you all, the food is very good here.
Dim sum carts: Depending on the type of food that you pick out will justify the price you must pay. Noodles and veggies are cheaper. Seafood items are higher in cost. If you love seafood as much as I do, you won’t mind paying for it.
Menu: I have eaten several items on the list here for dinner and they all taste great. If you order the crab, it can get quite expensive so choose wisely based on your budget. When dining here with out-of-town family or friends, I would always recommend buying the crab.
So what has put off many people is the very rough service treatment. You need to keep in mind that delicious Cantonese style food does not equal to quality service. As many people have often complained that it can and will be extremely busy during weekends and holidays. I’m listing several tips for all of you to enjoy the “five-star” eating experience.
Tip #1: Plan wisely – Weekend dim sum lunch hours is crazy busy and holidays is even worse. Unless you are absolutely craving their food, beware of rushed and rude service.
Tip #2: All your favourite dim sum dishes may or may not be on the carts. You can order dim sum dishes straight from the kitchen for the same price. But be prepared to wait at least 15 minutes for your order to come out. The same can be said about ordering menu items during dim sum hours. I have seen people walk out because their order never arrived after eating several dim sum dishes.
Tip #3: When you need some service, get their attention! Make eye contact and call over the staff wearing black vests. They are the ones you need to order from so don’t be shy and call them over.
Tip #4: When asking for something, no need to be rude to them even though they are rude to you. When speaking with us needy/hungry/polite Canadians during busy times they are very direct because they are trying to keep up with orders. Just say what you need and follow up when they forget. If you ask for too many things then they will make you feel unwelcome.
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