I must have eaten at a dozen burger joints but these guys make the best tasting burgers above everywhere else.
For starters, it’s in Square One shopping mall. Sure it gets busy in the eating area but either I put up with it or I arrive before or after the lunchtime rush crowd. Yes they are in other shopping malls but Mississauga is where I hang out.
Order up your hand-crafted burger, side orders, or just do what I do – Get a rock-solid , juicy cheeseburger and put some toppings on it. I could always order one of their specialty burgers but why change the taste on something classic? It gets a little sloppy after but it’s completely my fault from all the toppings I put on it. I guess that’s what the tissues are for.
I’m telling you right now - when I really want a cheeseburger, I am willing to drive across town find a parking spot at Square One, walk all the way into the centre and line up at Big Smoke Burger just to make my order. Big Smoke Burger is the only one that has the flavour I’m looking for.
A word of advice to the mgmt: Listen to some of the reviews that could really make an impact on improving service. Sounds like there are some outstanding issues that need to be addressed here and I think if all your employees keep on with making key adjustments on communication and efficiency then it will really make a difference. Good luck and hope to see you for the long haul!
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