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Reviewed March 27, 2018

So it's like 4-5 km from the falls. Unless you have a car, it can be a difficult sometimes. Of course you can use WEGO which stops just at front of the hotel, but then WEGO was working only till 5 PM when I went (winter season) so I had to take a long walk at night while returning. You can buy the WEGO pass, but if you buy wonder pass from falls it includes WEGO and it's cheaper. Rooms and all was fine. But if you are going to use public transport, better book some place in Lundy's Lane area. WEGO goes there till 10 PM.

Stayed: March 2018, travelled solo
Thank U7882PKandreass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 31, 2018

this motel is more than adequate, nice clean spacious room with added bonus of a fireplace, for the price you cant go wrong, its a 2 or 3 minute drive to all the main attractions.we will definately recommend this place and stay here again.

Room Tip: we like the ground floor easy access for our little dog to go outside
  • Stayed: January 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank enelramyek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 28, 2017 via mobile

I planned of booking Shereton first but than i reliazed why pay too much more for just a view which i enjoyed till 12pm.so the rooms are worth it and calm area. And great staff on the reception. Room 115 has 2 windows which has a great view.

Stayed: November 2017, travelled with family
1  Thank Imanbir M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 14, 2017 via mobile

Tables weren't cleaned off, had to buy cleaning supplies to wipe end tables of sticky substances. Converter for TV was sticky. Dead bees all over our hallway and in front of our door. Room smelled like a cat was in here a while ago...coffee maker but no coffee.
Just not very clean. I'm used to staying in bigger chain hotels and I think I'm gonna keep it that way.

Stayed: October 2017, travelled as a couple
1  Thank Erin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmcrystalinn, Manager at Crystal Inn on the Parkway, responded to this reviewResponded October 15, 2017

Thank you for staying with us. We appreciate your feedback. We are sorry you had a bad experience with us. Please let the front desk know of your issues so we can correct these problems as soon as possible. We never want our guests to feel unhappy with their stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 27, 2017

The room was tidy and cozy.
It is a bit far from the main town area however with Free parking onsite and quiet atmosphere for a good sleep and affordabel price, you cannot go wrong.
There was no elevator.
Hotel is close to the bus terminal. 5 min by bus.

To get to Falls on the Canada side.
walk around 40mins or
catch a bus ride ( best option)
Dont forget to get a bus pass. (day pass or week pass) unless youre driving;

Day passes are sold at the bus terminal if you arrive Niagara by bus

  • Stayed: September 2016, travelled solo
    • Location
    • Sleep Quality
    • Service
1  Thank robcan1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmcrystalinn, Manager at Crystal Inn on the Parkway, responded to this reviewResponded August 29, 2017

Thank you for staying with us at the Crystal Inn. We appreciate your feedback.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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