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“Worth the upgrad”

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Sheraton on the Falls
Ranked #7 of 128 Hotels in Niagara Falls
Certificate of Excellence
Ontario
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Worth the upgrad”
Reviewed 19 February 2012

I have stayed here a few times. My first stay we had 4 rooms so booked the tradition rooms. A huge diisappointment. Window faced an interior wall and very small bathroom. Next stay was a city view and the room was much nicer. Last stay was an American Falls view and it had a gas fireplace, plenty of room, nice bathroom and a decent view of the falls and surrounding parks. Hotel has very nice common area and conveniently accessable to food, casino and parking.

Room Tip: Free casino parking in same parking area as hotel facilities.
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  • Stayed December 2011, travelled with family
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Helpful?
1 Thank BearLore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Toronto, Canada
Level 6 Contributor
53 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed 17 February 2012

Had a quick getaway with my sisters and had a great time. I've also stayed with my husband and with friends. The location is great as are the views (American Falls end though), but request a higher floor. This time we ate at Massimo Capra's Rainbow room and all had the tenderloin. Excellent. We also used the spa and it was a great treat. We were able to get a Travelzoo package, so it was quite reasonable. There are also tons of things to do with kids like the games floor and the waterpark. We're always happy when we stay here, whatever the reason.

  • Stayed January 2012, travelled with family
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Helpful?
1 Thank lmcg40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ontario
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 16 February 2012

Went to the Sheraton Waterpark with the kids for the weekend. Had an amazing time! Check-in was easy and our room was ready within 20 minutes of our arrival (we arrived at 2:00). Waterpark was fun and clean, and staff was great, with the exception of the restaurant right in the waterpark. The staff could not have looked more bored and unhelpful. Other than that, all was good. Dinner at Massimo's was excellent, and the brunch the next morning was also great. Good value. Would definitely do this trip again.

  • Stayed January 2012, travelled with family
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Helpful?
2 Thank makemerelax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. Marys, Ontario
Level 5 Contributor
49 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 15 February 2012

After sitting on the fence between the Embassy and the Sheraton for a valentines get away, my husband and myself chose the Sheraton. There are a lot of good things to be said about this hotel and I am not giving it a bad review. I do, however want to share a few points that may be good information for future couples. Our main reason for choosing our room (king bed with whirlpool and fireplace) was for the view and the whirlpool tub. The view was good, mostly of the American Falls with the Horseshoe falls a little further away. My main complaint though, was that there was a balcony with iron bars, that when you were seated looking out, totally obsured everything. Also, the tub was very small, only suited for one person. I heard that the corner suits have bigger tubs, something to ask about. The fireplace was very nice and the room was clean and quite acceptable. I just think this hotel is better suited for families, as it is connected to the waterpark and Clifton Hill. The people at the Sheraton were very friendly and helpful, especially the gentleman directing the parking lot. He was fantastic! Although we would not stay here again as a couple (we actually went to the Embassy to see an equivalent room and liked it better), would we come back to the Sheraton with our grandkids? Absolutely!

  • Stayed February 2012, travelled as a couple
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Helpful?
2 Thank llamafarmer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bavaria, Germany
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 February 2012

Certainly the key feature of this hotel is the great view on the Niagara Falls. Make sure that you get a room that faces the right side, i.e. towards the Falls. As the hotel is very close to the Falls you will be able to hear their noise, but this did not disturb us from sleeping. The rooms are spacious and clean. However, the pool and spa area is currently undergoing modernization and was certainly less impressive than in other Sheraton hotels.

  • Stayed November 2011, travelled as a couple
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Helpful?
1 Thank fabacu84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
toronto
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 February 2012

Just went there and stayed for one night got the falls view corner suite. Very impressive when you first get in the room. Then you realize the room is freezing cold. So we turned on the heat and went out for a few hours.Well when it was time to sleep all you could hear was the fan for the heat running like a fright train. We ended up turning it off at 3:00am just to get some sleep.
then woke up freezing cold at about 6am. For 400+ a night and ++19.00 dollars for self park I would expect more... What is even funnier is that they give you 150.00 in coupons that you cant even use lol. Oh well good luck Feb 14th 2012 we made the best of it.

Room Tip: Check the heating fan or you will not get any sleep.:(((((((
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  • Stayed February 2012, travelled as a couple
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Helpful?
Thank travelnowordie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 February 2012

This was our second visit at the Sheraton and again we were very pleased. At check in we were advised that the Fallsview restaurant was under construction and dining alternatives were suggested. This time we had a king bed on the 16th floor which included a fireplace and overlooked the falls..great view. Great Hotel - easy access to the Casino, Hard Rock Cafe and if you have any children, the Arcade - all accessible by an inside walkway. Although there were many families with children we did not have any problem with noise. In our first visit we had an inside room but after the experience with the 16th floor king bed/fireplace room, I must say it is worth the upgrade. Would highly recommend this hotel and a fallsview room. If there was a disappointment this visit it would be that the Fallsview restaurant was not available - we had been looking forward to another great dinner there .

Room Tip: The higher the floor the more spectacular the view..
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  • Stayed February 2012, travelled as a couple
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Helpful?
Thank Matthew G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sheraton on the Falls

Property: Sheraton on the Falls
Address: 5875 Falls Avenue, Niagara Falls, Ontario L2G 3K7, Canada
Phone Number:
Region: Canada > Ontario > Niagara Falls
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Casino Hotel in Niagara Falls
#3 Luxury Hotel in Niagara Falls
#4 Spa Hotel in Niagara Falls
#5 Business Hotel in Niagara Falls
#6 Romantic Hotel in Niagara Falls
#6 Family Hotel in Niagara Falls
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton on the Falls 4*
Number of rooms: 669
Official Description (provided by the hotel):
The AAA/CAA 4-Diamond Sheraton on the Falls hotel offers the largest, most luxurious Fallsview accommodations in Niagara Falls, Canada. Located directly across from Niagara Falls and in the heart of the tourist district, the hotel features the best views of the Falls which are showcased by the floor to ceiling windows in all Fallsview rooms & suites. Sheraton is also home to outstanding guest services & amenities which include two new fallsview dining experiences; the 4-Diamond award winning Windows by Jamie Kennedy and the Fallsview Buffet. In addition, the hotel offers the breathtaking new Christienne Fallsview Spa, and indoor connections to the attractions, dining, and entertainment located on the 20 acre Falls Avenue Resort including Casino Niagara, and the Fallsview Indoor Waterpark. ... more   less 
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Also Known As:
Sheraton On The Falls Hotel Niagara Falls
Sheraton Hotel Niagara Falls
Sheraton Falls
Sheraton Niagara Falls
Niagara Falls Sheraton
Sheraton On The Falls Niagara Falls, Ontario

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