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“Maggots in the room”
1 of 5 bubbles Review of Arkona Motel

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Arkona Motel
Ranked #110 of 129 Hotels in Niagara Falls
Waterford
Level Contributor
57 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
“Maggots in the room”
Reviewed 8 February 2012

This was by far the most hideous place I have ever stayed. If you see any of my other reviews you can see that I do not rate harshly.
I had booked this on line, the rooms looked nice and it was a very reasonable price. Reviews were not the best, however I have found that many times the reviews are far worse than things are. Boy was I wrong in this case.
We arrived late in the evening on a motorcycle and were very cold, wet and tired so did not pay a lot of attention to our surroundings.
In the morning my husband took the bike in for a scheduled service and I stayed at the hotel to await him....we had planned on spending two nights in the falls.
Well, while he was gone I noticed that there were bugs in the shower area, gross. Then I went to get a towel and when I picked it up off the counter a quantity of MAGGOTS fell off the towel.
Needless to say I was appalled.
I immediately left the room, went outside and awaited my husband at the front of the hotel.
The manager/front desk person did not seem to concerned about my complaint, however did let me cancel the second night without any charge.....gee I thought I should have had the first night free.
Never, never stay at the Arkona, no matter how good the rates are!

Room Tip: Dont stay here at all!
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  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank Kacey62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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97 reviews from our community

Traveller rating
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Rating summary
  • Location
    2.5 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2 of 5 bubbles
  • Service
    2 of 5 bubbles
  • Value
    2 of 5 bubbles
  • Cleanliness
    2 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Hamilton, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 January 2012

This is our second time here, the first being rather pleasant, with all of our needs met at a good price compared to other hotels, around $150 compared to $200+... The bed was perfect the first time, without the dreadful strand of hair! The second visit yielded no hair in the bed, but rather lots of stains in the sheets and pillows (which looked like what was bloodstains), a very unwelcoming start to our second new year's eve here.

The staff we find no problems with, throughout our visit they were very courteous and accommodating.

On our most recent visit, we were met with a dirty fridge, a broken showerhead, very low supplies (no shampoo, only 2 towels, no hand towel but instead a smaller face towel), the heater was also broken, even when they put a space heater to replace the broken radiant wall heaters, the heat that came off was not sufficient. There was only one night table, holes in the sheets (non-smoking room) and not very important I suppose, but the TV had no hookup ports for our DVDs, and the duvet was very thin and cheap.. so we were cold during the night.

I would recommend paying a little more elsewhere; you get what you pay for!

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Winnerchickendinner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peterborough, Canada
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 20 September 2011

We were in town for a baseball tournament so one of the guys on the team booked the rooms for us. They decided to stay here because it was cheap and would rather spend money on other things since we were only going to be in the rooms to sleep. Upon arrival the place looked really sketchy, the locals were all over the ground floor, fighting, yelling, cars coming and going every ten minutes. I was very hesitant about leaving my brand new truck in the parking lot over night.

After coming back from the bars and getting some rest i was woken up to something crawling on my arms and after i grabbed my phone to shine it on the bed i noticed about a dozen bed bugs and blood smears all over the sheets. i put as many as i could in a plastic cup i found in the room and went down to the front desk to show them what i found.

I asked for my money back since i paid for two nights and told them that we would not be staying here again, The "wife said that this hasn't happened to them at all this year and that she was sorry, the "husband" didn't look suprised at all and when i took him to the room to show him, he said he didn't see anything, even after i showed up with a cup full of the bugs. He checked the other rooms as well and said he didn't see anything even though there was signs of them in all our rooms.

They only refunded me for one night, and after i asked why i didn't get a full refund i was ganged up on saying that i used the room and therefore was not entitled to it. After i left the desk i proceeded to tell everyone that was on their balconies that this place had bed bugs, and once the wife seen me doing this she brought me back in her office and gave me a full refund.

Never again would i stay here, you definatlely get what you pay for and this place needs to be burned to the ground.

  • Stayed September 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Ginosuave33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milwaukee, Wisconsin
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 4 September 2011

We were road tripping with another couple and left the lodging option up to them. We normally would stay at reputable chain hotel.

This motel has seen better days. The floor was dirty and dingy, the room smelled of smoke. Since we were only going to be there for 2 nights, my wife and I decided we would put up with this.

After returning home, my wife notices red bumps and rashes on her arms face and foot. Our baby also has bite marks on her arm. The reason why they have it and not me is that we had a double bed. The bed where my wife and baby slept must have been infested for them to have been bitten.

As my buddy and I joked, Lundy Lane should really be renamed, to the Shattered Dream and Broken Promises Lane. Most of the motel on this stretch of the freeway have seen better days. I for one will not return back to this motel, even if it was free.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
Helpful?
1 Thank Bob M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge, Canada
1 review
Reviewed 31 August 2011

We read all the reviews on here and was expecting the worse, but had a very pleasant experience. My boyfriend and I got a king size room for $29 and it had air conditioning, was very clean, towels laid out with complimentary soap/shampoo, had a fridge and microwave as well. The lady at the front desk was very friendly and helpful. Don't be expecting a huge breakfast you will be given the option of cereal, toast, cut up fruit, cookies and and coffee. The pool looked great and clean even though we didn't use it other guests seemed to be enjoying themselves. Overall pretty good experience and these reviews tried to freak us out.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Jody P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allentown, Pennsylvania
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 August 2011

The lady behind the desk was nice.
The room itself was clean and neat. It was an old room with some modern fix ups.
The room had a window over the sink which had a nice breeze. The screen was ripped on one side though.
We had to climb on a chair in order to get to the air conditioner to adjust. It was over the small refrigerator and microwave.
The bathroom was small. The door was falling apart. The shower had great pressure. It was clean and no mold was noticed.
All in all, we stayed there 2 nights and it was better than expected.

  • Stayed August 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank njg1rl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stratford, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 June 2011

We arrived, and immediately knew that this was a sketchy place, but we wanted to try to travel inexpensively, so we checked in. They gave us a "non smoking room" (why they asked is beyond me, since there was an ashtray on the night stand).
The sheets looked clean, the room was in rough shape, but had been cleaned, at least in the last month.

We left our belongings in the truck while we were on business, deciding that they were likely much safer there. There were locals living at the motel, like I said it was sketchy...

We came back, got cleaned up and went for a late night snack (1am).
when we returned to our room our key wouldn't work. After 5 mins of trying our key, we realized (when a naked woman answered our door) that the reason the key wouldn't work, is because the door had in fact been locked from the inside.

The hotel owner/manager would NOT refund us our money, and even though the police were there, the police could not make him return our money.
We left, stayed at the Ramada for an extra 100 bucks, and had the best customer service would could have asked for. It's true: You get what you pay for. And for 40 bucks, you can have a sleezy hotel room, a woman of the street and her customer.

Room Tip: Go Somewhere Else! Anywhere else!
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  • Stayed June 2011, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
3 Thank sproaty84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Arkona Motel

Property: Arkona Motel
Address: 8450 Lundy's Lane, Niagara Falls, Ontario L2H 1H4, Canada
Region: Canada > Ontario > Niagara Falls
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #110 of 129 Hotels in Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Arkona Motel 1.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Arkona Motel Niagara Falls, Ontario
Arkona Hotel Niagara Falls

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