Ellis House is a beautiful, clean Bed and Breakfast. The grounds are lovely. Unfortunately, this is where the niceness ends. My husband and I stayed for a weekend in the executive apartment. It was a very lovely, spacious apartment. We checked in after a long trip and I used the bathroom in the apartment. First strike - no hand soap in the bathroom. Luckily I had hand sanitizer in my purse. I also wanted to email my daughter to let her know we arrived safely. Second strike - can't get the wifi to work. We left to find the closest Subway, which thankfully I had mapped out prior to our arrival. On our way out, I went to find Kathy to let her know there was no soap and I couldn't get the internet to work. "Oh, we don't supply soap." She says. What?? In a bathroom? Is that not the strangest thing you've ever heard? As for the free wifi they offer...it doesn't work in the apartment, yet it is offered as an amenity for that room. She let me know I could use it on the porch. Gee thanks. It is a bit difficult to see the screen in bright sunshine. Why not use the common guest living room? Because it is locked up tight the majority of the time. Okay, move on. We walked to Subway and there happened to be a dollar store next door. We bought soap, tissues, shampoo etc. After dinner, we came back and wanted to watch a movie that we had brought. After hooking up the DVD player, we were really not surprised to find - third strike - that it didn't work. Had to watch a movie on the laptop. Next, breakfast. It was okay. Nothing spectacular. Pancakes and 3 raspberries with FAKE "maple syrup" and coffee. Melons and a Swiss chocolate roll were also offered. I mentioned to Kathy that the DVD player in the apartment didn't work. She said "Oh well." That's it. "Oh well." What the ?????? I also discovered that there was no said iron or hair dryer in the room as advertised. Forth and fifth strike - I could have used both items.
Later that afternoon, I asked if I could fill my water bottle up with the water from the cooler in the dining room. She told me to get it out of the tap in my room. That's all she does with the cooler water. I said I wanted some cold water. She said it wasn't plugged in. Strike six. Okay. Why bother having one? Next morning for breakfast we sat down at a table that wasn't set. This B&B had separate dining tables so you wouldn't have to eat with strangers. Kathy came in and told us to go and sit with a couple who were already eating because the table wasn't set. My husband said he felt like he just got spanked. Strike seven - We reluctantly sat with them, feeling like intruders. They didn't speak English so we couldn't even talk with them. We ate our watery eggs and greasy breakfast sausage and left as soon as we could. On my way out, I poured a glass of water for myself from the cooler. Guess what? It was pretty darned cold. We left as early as we could. I really didn't want to be there any longer. This place could have been so much more with a nicer hostess. I booked this place because of the amenities they offered and nearly every one of them were either broken, not available or just plain not offered. Sad.
- Official Description (provided by the hotel):
- Ellis House Bed & Breakfast Adult ONLY accommodations located along the scenic River Road / Niagara Parway on the banks of the picturesque Niagara River. This bed and breakfast is a short walk to the Niagara Falls, Fallsview & Niagara Casino, Clifton Hill tourist area and many of the other attractions Niagara Falls has to offer. Ellis House(circa 1847) was converted into a bed and breakfast guest house in 2001. It is fully licensed and inspected by the City of Niagara Falls. Your host, David, purchased this bed and breakfast in 2000 and has spent years restoring this historic century home to it's original splendor. Wherever possible, David has restored and retained the original architecture of this home, including the original hardwood floors, crown moldings and intricate woodwork. Guest rooms offer: • King / Queen Beds • Self controlled air conditioning with in-room controls • Private ensuite bathrooms many with jacuzzi jetted tubs • FREE Wireless internet access • Flat panel TV with premium cable TV • Fireplace • FREE Onsite Parking • FREE Hot Breakfast • FREE WIFI • Outdoor HOT TUB • 3 Outdoor decks / patios Each guest room is decorated individually and enjoys a private entrance from the front yard. In the calm of the morning or evening, you can hear the Falls rumbling with their immense power from the grounds at Ellis House Bed and Breakfast. In the morning, guests gather in the grand dining room for a full hot breakfast and great conversation. David, as any other dedicated bed and breakfast owner could, can offer suggestions of the things to do and see while you are in Niagara Falls. To take full advantage of your Niagara Falls holiday, it would be best if you could plan to spend a few days here. ... more less
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- Also Known As:
- Ellis House Bed And Breakfast Niagara Falls, Ontario