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Embassy Suites by Hilton Niagara Falls Fallsview Hotel
Ranked #17 of 129 Hotels in Niagara Falls
Newmarket, Ontario Canada
Level Contributor
60 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
“Nice Stay”
Reviewed 1 March 2012

My husband, daughter and I stayed here one night in February 2012. The hotel is nice, we had a room with 2 double beds and a pull out couch. Small fridge, microwave, coffee pot was handy. View of the falls was nice, we were on the 14th floor, could have paid more for a higher floor and better view but we have been to Niagara Falls many times so that was not a huge priority. Parking is $20 off site with a shuttle or $30 for valet.
We had bought a package that included a $40 credit at the Keg and breakfast the next day. I think the Keg prices were a bit over-inflated but it was still a great meal, great service and a fabulous view. The breakfast is in the Keg and was very very good. Cooked to order omelets, bacon/sausage/hashbrowns, toast, bagels, muffins, danishs fruit, yogurt. Not a continental breakfast, but a full breakfast! The only complaint I have is the wi-fi was only free in the lobby. Really? How much would it cost to have provided it free in the room? It is within a block of the casino. Starbucks on site as well.

Room Tip: higher floors have better views but you pay for that
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  • Stayed February 2012, travelled with family
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Helpful?
1 Thank newmarkettraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Worcester, Massachusetts
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 1 March 2012

The hotel was great .Came here on april, checked in 2 minutes..large rooms, and clean- maybe not that new but who cares. Best view there is...I would probably go back to the same hotel If I ever came back to the falls. The price of the room seemed just right and I picked it by luck just because it was the closest I saw to the falls when I arrived in the town. I wish I stayed more than one night but I will return someday for a couple of days. Hint stay at least 2 nights here or you won't get enough.
Here I ate the best complimentary breakfast there is!!! Best view in the entire world together with a king's breakfast I don't think I will ever top this "breakfast" experience!!

Room Tip: The higher the better!
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  • Stayed April 2011, travelled as a couple
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Helpful?
1 Thank Evropi C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orillia, Canada
Level Contributor
55 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 28 February 2012

I have stayed at this hotel many times for business meetings. I have also hosted conferences at this hotel The GM, the Sales Staff and catering folks have been great to deal with. We tell them what we want and they make it happen. Our 250 guests loved this place. The views from the rooms and the Keg restaurant are spectacular. The food is always great. No complaints. Its a busy hotel....all the time.... so its not a big deal to see a little wear. But its clean and very friendly. I come back all the time and book well iin advance. There is nothing more relaxing than sitting in the arm chair by the window on the 30th + floors, with a glass of wine in hand and listening to the Falls. Thanks.

  • Stayed December 2011, travelled on business
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Helpful?
1 Thank Frank G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
58 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 27 February 2012

Booked this place for my birthday. First of all the lobby shares space with a Starbucks and the entrance to the Keg. It is extremely crowded and the décor leaves a lot to be desired. They have those flowered 1980’s rugs in the lobby with the patterns used to cover up stains and some tacky flowers hanging from the ceiling. Upon arrival we were offered a discounted upgrade to the presidential suite. Sounds fancy right? Let’s just say when we saw the room we checked out immediately and went to stay at another hotel. The room was no better than an old dirty motel room complete with again, the dirty patterned rugs, matching bed covers and curtains, popcorn ceiling, flowered wallpaper (who has wallpaper these days??), a 20 year old tv, and 2 couches that looked worse than furniture you can find on the side of the road. Yes, there was a Jacuzzi tub, but the shower looked like it should belong in a prison cell. Without the view of the falls this room should cost about $60/night.

Needless to say, I did not want to spend my birthday here, so we checked out an received a refund without issues or questions (although they did charge us $2.26 for a local phone call… lol) This told me that we were by far not the first people to be disappointed by this hotel. Do yourself a favour and avoid this place. The Hilton (although not without problems) is a much nicer and is cheaper as well. So is the Sheraton on the falls, although I heard that it’s owned by Hilton too now, so I’m not sure if any changes were made to it since my last stay there.

Room Tip: Stay elsewhere
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  • Stayed February 2012, travelled as a couple
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Helpful?
3 Thank alex1012hearts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Llandrillo, United Kingdom
Level Contributor
145 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed 27 February 2012

I have been to Niagara Falls many times and normally stay at NIagara on the Lake. My sister inlaw recommended the Embassy Suites as she has stayed in all of the top 5 hotels with a falls view and she is Canadian.
This time I took my two sons 20 and 22 so a room for 3 was the best option. The room I chose was a 'Queens Fallsview' room, its a very spacious 2 roomed suite and I think it was on the 26th floor. I went in February and it cost $348 including taxes for TWO NIGHTS and a hearty buffet breakfast was included. Thats for all of us!!!
The main bedroom with 2 Queen size beds had one of the best views in the world.... a couple of armchairs by the window made it a great place to sit. Check out the hotel website for floor plans of the rooms. The hot tub was very good.
I see some people mentioning the fact the hotel was very busy and yes there was some delays getting a lift at busy times. Dont let that put you off. Its a small price to pay for the awesome value for money and views from your room.
I love a bargain and if you want to save $20 (plus taxes) a day then park away from the hotel and get a shuttle bus. But for me, I handed over the money without blinking and the guys bring your car to you and it has a feel good factor rather than being a cheapskate. After all, you are on holiday and deserve fussing. I tipped them at the end of the stay.
This hotel will be almost full most times of the year and thats how they offer great value for money...if you go and expect a few delays with lifts, a reception that can resemble catching a flight out of an airport then it will be just fine.
Bottom line is this is the best value for money hotel in the area and offers the best views and a very good alround service. No issues with noise other than the distant sound of the falls!

Room Tip: Choose your room carefully and request a higher floor for panoramic views.
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  • Stayed February 2012, travelled with friends
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Helpful?
5 Thank John5389
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 26 February 2012

Great room, the best so far. 2 x queen sized beds in a separate room with TV, etc and views of the Horseshoe falls. Had a lounge area with sofa, arm chair, TV, dining table and chairs, separate kitchen area with a 2nd makeup zone with basin, bathroom was nice with shower over bath, spacious vanity and nice fluffy white towels and nice toiletries. Comfortable beds and fluffy feather pillows, room was clean and well layed out. The best part of this hotel which averaged $145 per night (plus taxes) was the complimentary breakfasts and managers reception (for 2 adults and all children). The basic room can sleep up to 7 people with an additional $25 per adult per night all inclusive. The breakfast is a full buffet breakfast with all the hot and cold choices and even made to order omelettes. It is recommended you arrive before 8.30am to avoid a long queue. The managers reception was really good too. A complementary drink per adult (full bar a including spirits) and nibbles such as crisps, pretzels, pickled veges, and gummies, animal crackers and fruit loops for the kids. Don't know how they do it, but they do it well!

  • Stayed December 2011
    • Value
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Helpful?
4 Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canada
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 26 February 2012

Embassy Suites are impressive for too many people and because of that is overcrowded. Suites are nice, I like the two queen beds in one but the fallsview that I paid extra was only side view (avoid rooms from 13 to 15), the magic show was good but the seats included by the hotel in the package are a joke (section 6, this is the farest one, you don't see too much). It looks like the hotel should be 4 stars but the marketing is cheap like for 3 stars. Common guys if you have such a hotel understand that customers are paying for 100% quality not for cheap tricks to make you look good and make more money. Either you position yourselves like a high quality and deliver or you fail. Parking is expensive and for $20 you get valet service only when you arrive, at the end they take you to the parking with the shuttle bus with all your luggage. No wireless in the room, only ethernet, if you have a tablet tough luck unless you go on the 9th floor. No ventilation in the shower room. 1 l of water costs $9.50 !! Really? Tv are outdated and same for furniture.

Room Tip: Avoid rooms from 13 and up, check the room before you take it because the fallsview might be only fr...
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  • Stayed February 2012, travelled with family
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Helpful?
Thank CanadaChristian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Niagara Falls Fallsview Hotel

Property: Embassy Suites by Hilton Niagara Falls Fallsview Hotel
Address: 6700 Fallsview Boulevard, Niagara Falls, Ontario L2G 3W6, Canada
Phone Number:
Region: Canada > Ontario > Niagara Falls
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotel in Niagara Falls
#12 Business Hotel in Niagara Falls
#17 Romantic Hotel in Niagara Falls
#19 Family Hotel in Niagara Falls
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Embassy Suites by Hilton Niagara Falls Fallsview Hotel 4*
Number of rooms: 525
Official Description (provided by the hotel):
42-story hotel located 100 yards from the waters edge in the Fallsview Tourist District, 1 block from Fallsview Casino. ... more   less 
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Also Known As:
Embassy Suites Niagara Falls
Niagara Falls Embassy Suites
Embassy Suite Niagara Falls
Embassy Suites By Hilton Niagara Falls Fallsview Hotel Ontario

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