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Embassy Suites by Hilton Niagara Falls Fallsview Hotel
Ranked #15 of 129 Hotels in Niagara Falls
Calgary, Canada
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Love the view”
5 of 5 bubbles Reviewed 9 June 2013 via mobile

It wonderful hotel with excellent view of the falls when it is not cloudy. The pool is nice and I love the hot tub. Elevator are quick, but can get full quick. Valet parking is expensive. It really busy hotel.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank malasia12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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8,520 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (2,524)
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Brazil
Level Contributor
69 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed 9 June 2013

Well, it was crowded. Lobby always full of people coming in, going out, waiting for something...
Check in and check out ok. We were offered a room in a higher floor (payed upgrade) and it was a good decision accepting it. We went to the 34 th fllor and could enjoy a grest view from both american and canadian falls. Large room including a living room and a jacuzzi. Floor to ceiling window allowing a perfect view. Don't hesitate to ask for valet parking service - it worked perfectly - otherwise you will have to take a shutle to the parking lot and lose your time.
Negative points: elevator waitng time, breakfast that made us feel in a hurry and the welcome drink was a real mess.

. Beeakfast makes you feel in a hurry several serving poinrs.  Elevastor waiting time always.

Room Tip: Above the 30 th floor.
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  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MamaT33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canada
2 reviews
5 of 5 bubbles Reviewed 9 June 2013

Free breakfast was great; so much variety, beautiful fallsview. The Keg was so delicious and my boyfriend and I enjoyed it alot. Suite was large and spacious and definitely went above my expectations. Only downside would be there not being free wifi; most hotels do so charging customers for wifi is alittle absurd as the cost of the parking and stay really add up. Great stay, thank you.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank IlovePOLSKA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buffalo, New York
Level Contributor
53 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 8 June 2013

We live in Buffalo and stay in NF at least once a month during the winter just to have a night out. Often, we stay at this hotel due to its location and the great off-season rates. It's nice, has great Jews, plenty of room, and everyone is very friendly. However, it's not as nice as other comparably priced hotels in the surrounding area and lacks sophistication. It would be ideal for families with kids.

Stayed January 2013, travelled as a couple
Helpful?
Thank Bryan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alison W, Guest Relations Manager at Embassy Suites by Hilton Niagara Falls Fallsview Hotel, responded to this review, 14 June 2013
Hello Bryan,

Thank you for sharing this quick feedback on your recent stay with us via TripAdvisor. We appreciate your loyal visits and we will keep your comments in mind as we always look for new and creative ways to improve on our guests' experience. We thank you again for your input and look forward to your next visit to Niagara Falls!

Thank you so much,

Alison Wilkinson
Guest Assistance Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cincinnati, Ohio
Level Contributor
100 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 7 June 2013

Bottom line - Don't bother with this hotel unless you want the great view. The view is the only reason I gave it a "Very Good" rating. The hotel staff was generally very friendly although some were apparently new at their jobs. Pay extra for the valet service for your car when you arrive. I thought it was well worth the few extra dollars a day to have them park and retrieve our car whenever we needed it. I also paid a bell boy to handle all our bags to and from the car. This also made the process much easier and stress-free.
Our suite on the 35th floor had a great view of the entire falls area (American and Horseshoe Falls). The room was clean but not as big as what we expected. The room was pretty quiet although late hotel arrivals woke us in the middle of the night since the bathroom area and room doors don't do much to keep out the noise from other guests.
The hotel breakfasts were of good quality and variety, although the crowds of guests were often rude, quality of table service spotty, and the breakfast layout poorly arranged. Once again, the view from the seating areas was great. Their was also a Manager's reception in the evenings but the quality of the food was poor and so were the paid drinks so we never returned.
The hotel has a nice swimming pool and jacuzzi pool with towels and a viewing deck outside but you may have to time your arrival contrary to the crowds. We went later in the evening and got their just as other families were leaving.

Room Tip: Choose a view of the falls above the 30th floor.
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  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Waypoints
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
White Plains, New York
Level Contributor
78 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 7 June 2013

We stayed at the Embassy Suites for 2 nights over a weekend in May. It is worth staying here for the view alone - it is absolutely breathtaking, especially if you can see the fireworks which happen at 10pm on Friday and Sunday nights during high season. For this reason, it is definitely worth paying extra for a fallsview room. We were a party of three and stayed in a suite, which meant we could all benefit from the room with a view.

I have absolutely no complaints about the staff. We traveled with my mother in law who uses a wheelchair. From the moment we arrived, the staff could not have been more friendly and accommodating. We were given free on-site valet parking which we were not expecting, it was just offered to us when the valet saw the wheelchair in the trunk. A nice touch.

One small complaint, WiFi at $10 per device is excessive in this day and age. Why can't we have free WiFi? Although we were able to get US phone signal (Verizon and AT&T) from our room on the 32nd floor so this meant the WiFi wasn't too much of an issue.

Stayed June 2013, travelled with family
Helpful?
Thank LaineyLou81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Addison, Texas
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 7 June 2013 via mobile

Good price, great location and prices. Anywhere else you would pay big money for the view that we had. I would definitely stay again.

The happy hour snacks were not that good and the drinks had very little alcohol. But the breakfast was decent.

Parking was a bit pricey. $20 for partial valet (they take your car to an offsite lot and you take a shuttle to pick it up. Or $30 for full valet.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank emdaves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Niagara Falls Fallsview Hotel

Property: Embassy Suites by Hilton Niagara Falls Fallsview Hotel
Address: 6700 Fallsview Boulevard, Niagara Falls, Ontario L2G 3W6, Canada
Phone Number:
Region: Canada > Ontario > Niagara Falls
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in Niagara Falls
#12 Business Hotel in Niagara Falls
#17 Romantic Hotel in Niagara Falls
#19 Family Hotel in Niagara Falls
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Embassy Suites by Hilton Niagara Falls Fallsview Hotel 4*
Number of rooms: 525
Official Description (provided by the hotel):
42-story hotel located 100 yards from the waters edge in the Fallsview Tourist District, 1 block from Fallsview Casino. ... more   less 
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Also Known As:
Embassy Suites Niagara Falls
Niagara Falls Embassy Suites
Embassy Suite Niagara Falls
Embassy Suites By Hilton Niagara Falls Fallsview Hotel Ontario

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