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DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls
Ranked #9 of 129 Hotels in Niagara Falls
Certificate of Excellence
GreenLeadersSilver level
Toronto, Canada
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Nice Hotel”
4 of 5 bubbles Reviewed 16 February 2012

Stayed here 2nd weekend of February
Check-in was very easy and the cookies provided are a nice little touch and delicious of course.
Our room was very clean and spacious just wish they had an option of 1 King bed instead of 2 Queen.
No shuttle to the casino but only a $5 cab ride and front desk has no problem calling them for you.
Overall a nice quite stay, did not use the pool or eat at the restaurants so can not comment on those.

  • Stayed February 2012, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
1 Thank Priu23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (677)
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English first
Chateauguay, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 13 February 2012

Place was decent but the room had some issues. It was really hot n stuffy no matter how we adjusted the thermostat. The shower lacked water pressure. The wifi was problematic at best. Room Service ends at 9pm. All in all we had an okay stay, but i will definitely stay somewhere else next time

  • Stayed February 2012, travelled as a couple
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Helpful?
Thank Krizax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTNiagara, Front Office Manager at DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls, responded to this review, 14 February 2012
We appreciate your feedback. Your comments will be reviewed by our team and investigated further. Do note, the bottom of the window has a vent section which allows outside air into the room. Not sure if this was brought to your attention during your stay. The shower units all feature the Speakman Shower heads which can be adjusted to personal preferences. There are manual adjustments on the shower head to adjust water pressure. This upgraded shower head is a standard feature across all our locations. Our WiFi receives positive acceptance. The hotel is actually the tower for a local internet provider and as such we have fibre optic cabling into the building which is unusual for a hotel due to cost. We also enjoy the benefit of tech support on demand. We do hope you give us another chance to restore your faith in DoubleTree.
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Toronto
Level Contributor
67 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 bubbles Reviewed 11 February 2012

Just back from an overnight stay with my friend here. We're locals, who visit & stay in the Falls often. I usually stay at the Hilton, but wanted to give this hotel a try. BAD IDEA! The room was SO hot even at 65, with the windows cracked open. The heat couldn't be lowered further. Had a hard time falling asleep in the stuffy room. Vending machines aside from the LL level, were credit card only, which is a No-no. It's located 2 blocks from the falls, but in the middle of nowhere & definitely wouldn't feel safe walking around at night. Not a very well lit location. Room service hadn't cleared trays out in the hallway by 10:30 am from the previous night. Not exactly sanitary. The only positive was free wifi. What a mistake staying here. I'll stay at the Hilton from now on. Definitely not worth the $. Don't bother.

Room Tip: We had a 2 Queen room, US fallsview. That was the ONLY good thing.
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  • Stayed February 2012, travelled with friends
    • Value
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Helpful?
1 Thank misslolly21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTNiagara, Front Office Manager at DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls, responded to this review, 14 February 2012
Thank you for providing feedback on your stay. We are disappointed to learn of any failures on our part. Your comments are a suprise having noted that you did have the window vent part open for outside air. It could be your stay was over one of the unusual warm weather winter days we have experienced in the area. As a local your comment on the location is a bit surprising. Being located within the Casino district, our area has extra police coverage from the Casino unit, in addition to the nearby Niagara Parks Police and the regular Niagara Regional police. The Regional police have a small satlelight office in our lobby level, and as such we have an extraordinary police presence. There are no events which would suggest the area is not safe at night. Niagara Falls is and remains a safe, family friendly destination.
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Stratford, Ontario, Canada
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 1 February 2012

We use our room for more than sleeping, but what an awesome bed! Another light by the sofa would have been nice. Fridge was handy, micro would have been nice. Very quiet on the 18th floor. Did not get to the spa or restaurants, maybe next time

  • Stayed January 2012, travelled as a couple
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Helpful?
1 Thank Jenny P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
48 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 25 January 2012

In the winter time we often take little weekend getaways to Niagara Falls because the pricing is reasonable and it feels like a little break from city life. (We are from Toronto) I have stayed at many hotels at Niagara falls and have always wanted to stay at the Double Tree Fallsview Resort and Spa but it is more expensive than other hotels during peak season. We stayed on one of their packages that also provided us with dinner and breakfast at the Buchannan restaurant located in the hotel.

The ambiance of the hotel is great. The lobby is grande and gorgeous. Has such a rustic, "ski lodge" feel. Very clean and spotless. We loved the huge fireplace. Check in was easy. Service was friendly enough. Our room was nice. It had windows all around so we had a great view. The bed was comfortable and clean. We found the washroom to be lacking a bit in cleanliness. (hairs on floor and in tub) and there were some stains on the carpets. However, the room in general was quite clean and smelt fresh.

We throughly enjoyed both our dinner and breakfast at Buchannan's. The food was fresh and tasty. Service at dinner was much better than at breakfast. We enjoyed our weekend away and would return on a package deal.

  • Stayed January 2012, travelled with friends
    • Value
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Helpful?
5 Thank SJB2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTFallsview, Manager at DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls, responded to this review, 31 January 2012
Thank you so much for taking the time to post your comments. I apologize for the housekeeping issues you encountered while a guest at our hotel, and will be sure to pass your comments on to our team. I was happy to hear that you enjoyed our "relaxed, resort atmoshpere" and that you will be back again. The packages are a great deal. Our spa package is quite popular with our city guests wanting to get away and relax. Our prices do reflect the season and during July and August would be at their peak. The last part of August we do have summer end specials and if you avoid a Saturday night you might be able to find great prices at our hotel. The great thing about our location is that most of our guests just leave their cars here and walk to everything. Eary June and September are also great months to visit and we look forward to your return. Be sure to let the staff know when making reservations that you are a repeat guest.
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Penticton, Canada
Level Contributor
59 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 24 January 2012

I'm here on business and have found the rooms clean and comfortable. Nice layout, my room is pretty standard- nothing overly luxurious, but the furniture is new, clean, comfortable. It is quite a ways away from the falls in an area that is downtrodden looking, so if you're here to do the tourist stuff and do some strolling, this may not be the hotel for you. If you want to be away from the tourist hubub, but still close to the falls, in comfort, then this is the hotel for you.

  • Stayed January 2012, travelled on business
    • Value
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Helpful?
3 Thank dysprosium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
89 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 bubbles Reviewed 24 January 2012

It was a last minute decision to stay at this hotel since we originally had booked a room at a motel nearby which turned out to be a horrid place.

We called late in the evening and got their last room with 2 queen beds on the 14th floor for $129 with a nice view of the city and the American falls. The reception area gave a very cozy feeling to this hotel with comfy couches and fireplace. We were handed warm chocolate chip cookies upon check-in. Staff was very friendly. Love the 'Sweet Dreams" embroidered pillow on each bed which was a very nice touch. The Crabtree & Evelyn toiletries were also nicely scented (mild, not overpowering). The bed is soft yet firm and very comfortable. We liked that the wifi was included in the price. All these nice touches made this hotel a very comfortable place to stay in Niagara Falls.

Parking was $12 for the day. It was slightly chaotic because there was a wedding on the premises and their guests parked at the main lot (instead of Lot B) and took up all the spaces meant for guests actually staying at the hotel. That said, the reception was very accommodating and helpful, and allowed us to park at a spot that is not really a parking spot.

I would highly recommend this hotel.

  • Stayed January 2012, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
4 Thank Kalani_in_TO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls

Property: DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls
Address: 6039 Fallsview Blvd, Niagara Falls, Ontario L2G 3V6, Canada
Phone Number:
Region: Canada > Ontario > Niagara Falls
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Niagara Falls
#2 Business Hotel in Niagara Falls
#3 Family Hotel in Niagara Falls
#4 Luxury Hotel in Niagara Falls
#5 Spa Hotel in Niagara Falls
#7 Romantic Hotel in Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:4 star — DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls 4*
Number of rooms: 224
Official Description (provided by the hotel):
A relaxing, secure environment removed from-but still close to-the high energy pace of exciting attractions, the American and Canadian Falls (two short blocks) and the Fallsview Casino and Entertainment Complex (400 yards). Convenient on-site parking. Referencing the natural elegance of the Frank Lloyd Wright era and the rustic timeless architecture of a Grand National Park Lodge. Four diamond AAA/CAA award winner. ... more   less 
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Also Known As:
Doubletree Fallsview Resort And Spa By Hilton - Niagara Falls
Doubletree Fallsview Resort & Spa By Hilton - Niagara Falls Hotel Niagara Falls
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DoubleTree Fallsview Resort & Spa By Hilton - Niagara Falls Ontario

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