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Reviews (811)
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Reviewed December 21, 2011

arrival date was dec 10th 2011. It was my daughters birthday and there was 7 of us.We had 2 rooms and they were beautiful.We were facing the falls side and the view was beautiful.The rooms were beyond clean,the sheets were clean, the bathroom was spotless, the dresser top was spotless.I would recomend this place to anybody,it was a good choice,will be back for sure.

Room Tip: ask for room 501 or 503!
  • Stayed: December 2011, travelled with family
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Thank cubanfan34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 23, 2011

Great location but service needs improvement. Indoor pool was not open to guests - we had to request 3 different times to finally get action. Manager didn't seem to care. Hotel charges $12/day parking - when I mentioned Casino charges only $5 (free if you spend a few $$ on your advantage card) they told me I should go park there...not exactly what I was expecting from management. Not wiling to compensate us for the pool and parking inconveniences.

  • Stayed: November 2011, travelled as a couple
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2  Thank stelladelamare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 19, 2011

My family and I stayed here for one night due to an emergency. Check in was painless and the cleaning lady told us that our room had "the best view." It turned out to be a view of the parking lot and the buildings across the street. Our room was located on the third floor by the stairs at the end of the hall and it smelt like mildew and smoke even though our room was a non-smoking room. The room was fairly clean but I found the floor and beds to be irritating to my skin. The tub in the washroom is very inconvenient and small. There are only a few channels available on TV and there was a problem with the venting. There weren't many guests when we were staying since it was off season. Overall, our stay was decent considering the great price we paid for the room and the free wi-fi is amazing. Don't pay for parking here, park for "free" at Fallsview Casino.

  • Stayed: November 2011, travelled with family
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Thank heyjem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 12, 2011

Great location near to falls access, but not falls view, unless on the right side of the highest floors. Nevertheless, great value for location, compared to all others similarly located! Lobby is well appointed, light, and clean. Staff was pleasant and helpful. On-site parking at $12.00 per night - a great convenience and price for the area at the head of falls. Room was clean and more than adequately large, but showed a few quick repairs that should have been replacements - like the bathroom door. Free continental breakfast ended too early at 9:00. Didn't get the chance to check it out on our schedule.

  • Stayed: October 2011, travelled as a couple
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1  Thank Deborah R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 25, 2011

Booked a get away with friends for a small celebration. My husband and I were arriving on Friday and friends on Saturday. Karen, who took our reservations, made it possible for us to have adjoining rooms and be close to the pool. Very important. When our friends left, we decided to stay another night and the desk personnel were very accommodating. The hotel was close to all types of restaurants and sights so that our car could stay parked all weekend. The rooms were clean and comfortable. TV service could be better. Overall it was a good weekend.

  • Stayed: October 2011, travelled with friends
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2  Thank Donna C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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