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“Friendly and comfortable place to stay”

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Country Inn & Suites By Carlson, Niagara Falls, ON
Ranked #4 of 129 Hotels in Niagara Falls
Certificate of Excellence
SA, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Friendly and comfortable place to stay”
Reviewed 9 April 2012

We stayed in the country inn and suites in April 2011 for 2 nights. The moment we arrived, the staff was so friendly and welcoming! I had signed up for a gold membership with the company when i had booked the hotel room (it was free and was basically like signing up for their newsletter) and the lady at reception upgraded us for free because i had signed up for this! so that was fantastic as we got a larger room and had 3 people staying in the one room so it worked out well! the room was a little dated but it had 2 huge beds and a large bathroom and the rooms were clean. The hotel was about a 10-15 min walk to the falls but there was lots to see on the way to the falls so it wasnt too bad. The breakfasts in the morning were great and had alot of variety.
When we were leaving, the staff ordered us a car and had a chat to us whilst we were waiting. The car was running a little late so they rang for a follow up and kept an eye on the time and helped us out to the car when it did arrive. out of my entire USA/Canada trip, i found this to be the friendliest place to stay by far!! I would totally recommend this to my friends and family!

Room Tip: sign up for their club carlson membership. Its free and we got a free upgrade when we checked in as...
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  • Stayed May 2011, travelled with friends
    • Value
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Helpful?
1 Thank wanatravelsomemore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (268)
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Canada
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 April 2012

We have visited Niagara Falls twice now, once as a couple and once as a family and this is
byt far our favorite place to stay.The rooms are clean and quiet.The service in fantastic. (We had an
issue with our air conditionner not working and they tried diligently until they had it
functionning) The location really suits us. It is a good walk to Horsheshoe Falls but just a block
away from Clifton Hill.
The only downfall is the internet in the room is not WIFI but a cable that only one person can use at a time.

  • Stayed September 2011, travelled with family
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Helpful?
1 Thank KitKat0990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Orange, New Jersey
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 7 April 2012

I am so happy I picked this hotel.... The staff was so nice and the hotel was very clean!! Great location and parking was only $8 a night!! We didnt have a view of the falls but it was a short walk to them... They kept fresh cookies, coffee and tea in the lobby.... Free breakfast every morning which was tasty.... If your looking for an affordable hotel in a good location this it...

  • Stayed April 2012
    • Value
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    • Cleanliness
    • Service
Helpful?
2 Thank MsFabulous78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wasaga Beach, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 30 March 2012

We stayed there for 2 nights recently. We found the hotel to be clean, and the staff was very friendly. The pool was clean and a decent temperature, and the hot tub was relaxing. Now, for the bad. The beds are not very comfortable. The beds are very hard and the pillows are flat. I recommend bringing your own pillow. And our room smelt of smoke, and we could smell someone next door smoking. It is clearly marked everywhere that it is a non-smoking facility, but you would never guess by the smell. Besides that, we had a great stay, and the price was right! Would definitely stay again. It is also a short walk to clifton hill, which is great with kids.

  • Stayed March 2012, travelled with family
    • Value
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Helpful?
1 Thank chrissy_mac_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
151 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
Reviewed 28 March 2012

Spent a long weekend here before Christmas. Location was very close to the main street and the entertainment area. The building was older than we expected, but the rooms we stayed were super clean, very spacious with two queen size beds, arm chair and a small eating area… Country style with old fashion furniture and décor, nothing fancy but quite comfortable. Affordable price that included breakfast and points for membership, but no free parking. ($6. daily)
What I like the most of this hotel included:
-Setting is 100% non-smoking.
-Fitness center, game room, guest laundry facility.
- Iron with iron board provided.
-Indoor swimming pool (no one used it by the time we visited, so it is even more relaxed…)
-Complimentary Internet access.
-Free computer use (There seemed to be only one computer at the main floor next to reception)
-Privacy door between two family guest rooms, so we enjoyed more convenience
in communication with family members who shared the room next to us. )
-Kids stay free to share room with parent…
-Braille on door.

No complaint except that we would love to have free parking next time when we go back.

  • Stayed December 2011, travelled with family
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Helpful?
1 Thank Amber201083
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 27 March 2012

We stayed here because of the "suites", but I wasn't impressed.

The first room they assigned us stunk of cigarette smoke so bad that I could smell it before I even opened the door!

They quickly assigned us another room which unfortunately was right outside the elevator and ice machine. The room was o.k. It could definitely use some updating.

There were lots of young people staying here which came with lots of noise etc.

The pool, hot tub, breakfast, and location were all fine.

I think the standards in Niagara are a bit low....

  • Stayed March 2012, travelled with family
    • Value
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Helpful?
Thank TorontoTakeaTrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Woodbridge, Virginia
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 22 March 2012

My husband and I decided to run off to Canada for a few days in the summer and stayed at the Country Inn and Suites in Niagara. It was much nicer than we anticipated. The indoor pool was nice and we spent time in our in room jacuzzi tub. They supplied Pantene and Vaseline toiletries in the room, brands everyone loves! The hotel is a little removed from the main drag, but it's only a short walk away, about 5-7 minutes. It was summer when we visited, so Niagara was very busy. For optimal parking, don't move your car after 5pm. After that time, it's harder to find a spot on the hotel property and then it's only street parking. Hotel staff were very nice and accommodating, and the room was very clean. No complaints at all about this hotel. If we go back to Niagara, we will most likely stay here again.

  • Stayed July 2011, travelled as a couple
    • Value
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Helpful?
4 Thank cjeanine82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Niagara Falls, ON

Property: Country Inn & Suites By Carlson, Niagara Falls, ON
Address: 5525 Victoria Avenue, Niagara Falls, Ontario L2G 3L3, Canada
Phone Number:
Region: Canada > Ontario > Niagara Falls
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Niagara Falls
#3 Romantic Hotel in Niagara Falls
#13 Business Hotel in Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Niagara Falls, ON 2.5*
Number of rooms: 108
Official Description (provided by the hotel):
Welcome to the New Country Inn & Suites in Niagara Falls. Located in the heart of the tourist district and across the street from Casino Niagara. Only a short walk to the natural wonder of the Falls and Clifton Hill...."the street of fun at the falls." This 100% non-smoking hotel can meet all your needs with our comfortable rooms, free deluxe continental breakfast, free high speed internet and large indoor pool. ... more   less 
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Also Known As:
Country Inn & Suites Niagara Falls Hotel Niagara Falls
Country Inn And Suites Niagara Falls
Country Inn Niagara Falls
Niagara Falls Country Inn
Country Inn & Suites By Carlson, Niagara Falls, ON Ontario

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