My wife and I stayed here on a Saturday night following a wedding in Buffalo. The bed-and-breakfast package included a full breakfast for two next door at the Noble Restaurant at the Prince of Wales Hotel. You could also use the pool at the Prince of Wales, should you felt like it.
The room we stayed in at the Moffat Inn was ok. It was clean, but it also did not have a fireplace like the room I requested. Furthermore, nobody bothered to move the clock back an hour after Daylight Savings Time, which happened like a week ago. When I called the Front Desk to tell them that I paid for a room with a fireplace, I somehow was directed to the Prince of Wales front desk. The night manager was very apologetic and took $50 off the room rate. I thought that was fair and I appreciated his help!
The breakfast the next morning at the Noble was excellent! The full breakfast for each person comes with a main course (we both had eggs benedict with home fries), coffee/tea, juice, and croissants. I actually feel like the Moffat should really highlight how much food you get with the bed and breakfast because it really is a great deal!
But alas, the Moffat always seemed to find a way to illustrate that it is nowhere as luxurious or spectacular as the other Vintage Hotel properties. After our meal, we went back to the Moffat and wanted to call over to the Queens' Landing to see if we could check in early for our next night. Even though their website says you can make free local calls, this indeed was not the case. It didn't matter if you dialed 9 or the actual phone number with area code, it would not dial out. Finally, I dialed the toll-free reservation number and finally got through. Well, lo and behold, I was charged $1.13 for a long distance call! How does that even make sense? When I spoke to the person at the front desk, his response was that if I came to the front desk, he could have made the call for free. I shouldn't have to leave my room, go outside, walk to the front desk to make a phone call when your room phones should work in the first place! I also shouldn't have to inquire to get my money back, which did not happen. You should do the right thing, especially when you know it's wrong.
If you want the luxury treatment all the way, stay at the Prince of Wales. Or even the Queens' Landing!