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All reviews waffle maker breakfast room no elevator tim hortons hard boiled eggs free breakfast fresh baked cookies clean rooms two double beds stay there again great place to stay yogurt the main drag downtown area visiting niagara on the lake stayed one night shaw festival
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Reviewed May 21, 2018

Great hotel. Great location. Great room, staff and breakfast. Would definitely stay again on the ground floor as there is no elevator. Check in was pefect, as was check out. Staff were very helpful with any questions. Niagara on the Lake is a wonderful, quaint community. Much nicer place to stay instead of Niagara Falls and a great location to explore the peninsula and the wineries.

Date of stay: May 2018
  • Trip type: Travelled with family
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Review collected in partnership with Best Western
Thank Stephanie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica V, General Manager at Best Western Colonel Butler Inn, responded to this reviewResponded May 25, 2018

Stephanie M,

I have to agree myself, Niagara-on-the-Lake is a great option to stay! With our close proximity to the Falls and wineries, you can't go wrong! I am pleased to see you enjoyed your stay with us. Upon your next stay, just remind us you prefer the main floor and we will happily accommodate your request.

We hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 20, 2018

Lovely hotel in an amazing town.

Staff couldn't have been more helpful. Would recommend to anyone travelling to the area.

A 20 min drive from the falls but a picturesque drive, with many places to stop off and view the stunning scenery and houses

Date of stay: May 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Best Western
Thank Gavin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 18, 2018 via mobile

We have found Best Western properties to be hit or miss, but The Colonel Butler is a huge win. The Inn has a fantastic location within walking distance of the lake and the charming shops and restaurants downtown. The facility is beautifully maintained, the continental breakfast was fresh and plentiful and most importantly the staff was very welcoming and helpful with directions, suggestions etc. We look forward to returning next year for a longer stay.

Date of stay: May 2018
Trip type: Travelled as a couple
Thank Jmagina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica V, General Manager at Best Western Colonel Butler Inn, responded to this reviewResponded May 25, 2018

Jmagina, I couldn't have said it better myself! Thank you for painting such a great picture of what we strive to offer our wonderful guests like you. Our team is always happy to help guests with anything they may need throughout their stay,and I am so glad to hear you were able to take advantage of their great knowledge of the area.

We excitedly await your return in the new year!

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Reviewed May 17, 2018

It was an amazing room and lots of room in the sitting area. Right next door was a fantastic pub with super friendly staff. The complimentary breakfast was amazing, coffee was fresh, and we were able to sit on the deck while waiting for our wine tour. Front desk was super helpful with Winery suggestions.

Date of stay: May 2018
Thank _thewillherd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 7, 2018

We stayed one night at the Best Western. The staff were very helpful and friendly. It's a great location to the shops and wineries. The room was very clean (loved the Keurig coffee in the rooms).
I would recommend you book with Best Western.

Date of stay: May 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank pjesso12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica V, General Manager at Best Western Colonel Butler Inn, responded to this reviewResponded May 25, 2018

pjesso12,
Thank you for your review! I am happy to hear you were able to enjoy our in room amenities and our great location! I really hope we get the chance to welcome you back to our location very soon.

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