An incredibly frustrating place to visit for dinner.
I was told that they "cannot accept" their own gift card, even though it was sold to my family member (they had no problem taking the money when it was purchased, but apparently trying to redeem it is a challenge) and is still advertised on their website. Then, after that exchange, I was sent home with my order missing a couple of items. Perhaps if the staff spent less time standing around talking they could accurately pack an order. Did not expect a mistake since I was the only customer present.
It's really not even worth the headaches as the food is simply satisfactory. If you're looking for good fish and chips there are a few places in Oshawa that provide much better service.