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“Travelled Jan 8-9 2017” 5 of 5 bubbles
Review of Andaz Ottawa Byward Market

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Andaz Ottawa Byward Market
Ranked #1 of 66 Hotels in Ottawa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Travelled Jan 8-9 2017”
5 of 5 bubbles Reviewed 1 week ago via mobile

By far one of the best experiences I have had a hotel...the staff went above and beyond to make our experience a good one....I wish I knew the front staff's name because they were overly accommodating...I will definitely be back...thank you for a wonderful experience!!

Stayed January 2017
Helpful?
1 Thank Le C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt G, General Manager at Andaz Ottawa Byward Market, responded to this review, 1 week ago
Le C, thank you for staying at Andaz, we look forward to your next visit, all the best, Matt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

173 reviews from our community

Traveller rating
    137
    20
    11
    4
    1
See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago

A new boutique hotel by Hyatt right in the heart of Ottawa , the Bayward Market. Walking distance to Parliament Hill. Amazing staff, nice & cozy rooms. The Value/Price ratio, given it was High-Season (between Xmas and New Year) was superior to many high-end hotels in the area. Will be back.

  • Stayed December 2016, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hyatt Hotels

Helpful?
1 Thank givara888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt G, General Manager at Andaz Ottawa Byward Market, responded to this review, 1 week ago
givara888, thank you for giving Andaz a try, I am glad you enjoyed it. We look forward to your next visit, Matt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

Modern, chic with well equipped spacious rooms and great view! It's like having your own flat downtown Ottawa. Rooftop lounge is great to grab a drink or admire the panoramic view of the city. Staff is curious and helpful. The only drawback was the hefty price tag for breakfast ! A simple egg-based plate with a cappuccino is around 35$/person... In my opinion it is exaggerated.. Overall it was it was very nice and will certainly return in spring this time !

Stayed January 2017
Helpful?
Thank ARKITEKK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt G, General Manager at Andaz Ottawa Byward Market, responded to this review, 1 week ago
ARKITEKK, thank you for staying at Andaz and thank you for your nice review. We do have big breakfast plates priced in the $18 - $22 range, but our small plates in the $7 - $10 range are a good value, I really like the fried egg and avocado toast and the big smoke egg sandwich, which are $9 each. We look forward to your next visit! Matt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

it was my first visit to the Andaz brand of hotels. the hotel is new as of 2016, located in the heart of Byward Market. The hotel's check-in went extremely smooth, the staff were pleasant and the lady who helped us check-in was very friendly. She gave us a quick intro to the hotel and its services and upon arriving in the room i was very pleased we had opted to stay at the Andaz hotel this time (usually we opt for the Westin). Will certainly be back on our next trip to Ottawa!

Room Tip: Not sure - our room was on the 13th floor and it was very quiet
See more room tips
  • Stayed December 2016, travelled on business
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jerome_joseph416
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt G, General Manager at Andaz Ottawa Byward Market, responded to this review, 1 week ago
jerome_joseph416, thank you for trying Andaz, I am glad you liked it, please come back soon, Matt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sudbury, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

Stayed here only 1 night but would recommend. Welcome drink was very nice touch. Felt treated like family. Only drawback for me is no pool but room had everything and more and complimentary drinks in mini bar that were not alcoholic was also a very nice touch.

  • Stayed December 2016, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank Marina048
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt G, General Manager at Andaz Ottawa Byward Market, responded to this review, 2 weeks ago
Marina048, thank you for trying Andaz! We appreciate it, please visit again soon, Matt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Andaz Ottawa Byward Market

Property: Andaz Ottawa Byward Market
Address: 325 Dalhousie Street, Ottawa, Ontario K1N7G1, Canada
Phone Number:
Region: Canada > Ontario > Ottawa > Byward Market Area
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Restaurant Room Service
Hotel Style:
#1 Luxury Hotel in Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Andaz Ottawa Byward Market 4*
Number of rooms: 200
Official Description (provided by the hotel):
Set in the heart of ByWard Market, a historical marketplace and present-day urban center of chic boutiques, galleries, restaurants and nightlife, the capital's newest hotel boasts 200 contemporary guest rooms, six inspired studios spanning 4,500 square feet of flexible function space, a ground floor restaurant and bar, as well as a stunning rooftop lounge, offering sweeping views of the Ottawa cityscape. ... more   less 
Reservation Options:
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Also Known As:
Andaz Ottawa Byward Market Ontario

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