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“Top notch experience” 5 of 5 bubbles
Review of Andaz Ottawa Byward Market

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Andaz Ottawa Byward Market
Ranked #1 of 66 Hotels in Ottawa
Toronto
Level Contributor
83 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Top notch experience”
5 of 5 bubbles Reviewed 1 week ago

We stayed at the Andaz for 2-nights over the Christmas holidays. We had a great time with our young daughter and loved our overall experience at the hotel. Check-in was a breeze with no one in line. They gave us complimentary drinks (choice of wine, beer, juice etc.) so it was a nice touch. The juice they gave us was freshly squeezed so it felt particularly healthy to drink!

The room was a perfect size and had everything we needed. One feature that stood out as very handy in the room was a front closet where you could put all of your belongings. It made it feel when in the room you were more at home without bags, jackets etc. all in sight.

We went down for the buffet breakfast each morning, but it was so popular there was a waiting line. The food looked tasty, but they could do for some more seating (even thought it's already pretty big!). The views from the roof top patio were beautiful so if you have the time it would be a great place for a late night drink.

We parked our car in the valet and the young men getting our car were great. They were fast, always cleaned off the snow and had the heat going.

Overall, it was a top notch experience and I couldn't pick anything they weren't already doing or willing to do if you asked. The young man at the front desk who is blonde was especially helpful and I could tell he was very eager to make sure everyone was happy.

Room Tip: the entire hotel is great!
See more room tips
  • Stayed December 2016, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank our2cents
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt G, General Manager at Andaz Ottawa Byward Market, responded to this review, 1 week ago
our2cents, thank you for staying at Andaz and thank you for your nice review. Please visit us again soon, Matt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

174 reviews from our community

Traveller rating
    137
    20
    12
    4
    1
See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago via mobile

By far one of the best experiences I have had a hotel...the staff went above and beyond to make our experience a good one....I wish I knew the front staff's name because they were overly accommodating...I will definitely be back...thank you for a wonderful experience!!

Stayed January 2017
Helpful?
1 Thank Le C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt G, General Manager at Andaz Ottawa Byward Market, responded to this review, 1 week ago
Le C, thank you for staying at Andaz, we look forward to your next visit, all the best, Matt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 weeks ago

A new boutique hotel by Hyatt right in the heart of Ottawa , the Bayward Market. Walking distance to Parliament Hill. Amazing staff, nice & cozy rooms. The Value/Price ratio, given it was High-Season (between Xmas and New Year) was superior to many high-end hotels in the area. Will be back.

  • Stayed December 2016, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hyatt Hotels

Helpful?
1 Thank givara888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt G, General Manager at Andaz Ottawa Byward Market, responded to this review, 1 week ago
givara888, thank you for giving Andaz a try, I am glad you enjoyed it. We look forward to your next visit, Matt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

Modern, chic with well equipped spacious rooms and great view! It's like having your own flat downtown Ottawa. Rooftop lounge is great to grab a drink or admire the panoramic view of the city. Staff is curious and helpful. The only drawback was the hefty price tag for breakfast ! A simple egg-based plate with a cappuccino is around 35$/person... In my opinion it is exaggerated.. Overall it was it was very nice and will certainly return in spring this time !

Stayed January 2017
Helpful?
Thank ARKITEKK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt G, General Manager at Andaz Ottawa Byward Market, responded to this review, 1 week ago
ARKITEKK, thank you for staying at Andaz and thank you for your nice review. We do have big breakfast plates priced in the $18 - $22 range, but our small plates in the $7 - $10 range are a good value, I really like the fried egg and avocado toast and the big smoke egg sandwich, which are $9 each. We look forward to your next visit! Matt
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

it was my first visit to the Andaz brand of hotels. the hotel is new as of 2016, located in the heart of Byward Market. The hotel's check-in went extremely smooth, the staff were pleasant and the lady who helped us check-in was very friendly. She gave us a quick intro to the hotel and its services and upon arriving in the room i was very pleased we had opted to stay at the Andaz hotel this time (usually we opt for the Westin). Will certainly be back on our next trip to Ottawa!

Room Tip: Not sure - our room was on the 13th floor and it was very quiet
See more room tips
  • Stayed December 2016, travelled on business
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jerome_joseph416
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt G, General Manager at Andaz Ottawa Byward Market, responded to this review, 1 week ago
jerome_joseph416, thank you for trying Andaz, I am glad you liked it, please come back soon, Matt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Andaz Ottawa Byward Market

Property: Andaz Ottawa Byward Market
Address: 325 Dalhousie Street, Ottawa, Ontario K1N7G1, Canada
Phone Number:
Region: Canada > Ontario > Ottawa > Byward Market Area
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Restaurant Room Service
Hotel Style:
#1 Luxury Hotel in Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Andaz Ottawa Byward Market 4*
Number of rooms: 200
Official Description (provided by the hotel):
Set in the heart of ByWard Market, a historical marketplace and present-day urban center of chic boutiques, galleries, restaurants and nightlife, the capital's newest hotel boasts 200 contemporary guest rooms, six inspired studios spanning 4,500 square feet of flexible function space, a ground floor restaurant and bar, as well as a stunning rooftop lounge, offering sweeping views of the Ottawa cityscape. ... more   less 
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Also Known As:
Andaz Ottawa Byward Market Ontario

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