This place has a few pluses but fails on one of essentials: air conditioning. The air system here is central air and that means when it reaches your room the temperature is what it is. This means no matter how many complaints you make they physically can't do anything to improve the situation in your room.i personally complained twice. The second time I told the desk I'm gone all day, so you have all day to fix it. Well the only fix was to open the screen door to the balcony late late into the night.

On the plus side the place was very clean if not slightly dated rooms. I want to adopt the cleaning staff and take them along with me. For rooms with kitchens, that was not what I expected for a place that would present a challenge to keep in great shape. Very nice rooms/place to stay.

It's difficult to deal with the no air problem especially with it being freakishly hot out side for this time of year. The lobby is greatly cooled but I think they would protest if I tried to sleep there, but then again when you are paying the high in season rate shouldn't you expect to spend it in comfort? This was a deal killer for me.

One thing I did like was the level of sound proofing in the suite. Being here for five days I never had to hear anyone around me. Balcony doors are doubled which does a good job of keeping street sounds out. Due to the hotels location (across the canal from the U of Ottawa ) we had an abundance of frat boy sports team members dominating the hallways/ pool so at least we didn't need to listen to them at night from our room.

For these reasons they don't do better than a 3/5.

Very nice hotel with plenty of room. We had the one bedroom suite and had plenty of room plus a full kitchen. Cleaning staff were very acommodating as was the front desk staff. Hotel is a little dated but you can't beat the location. Very close to all the sights near Parliament Hill. We were able to walk everywhere. There is parking under ground, however the ceiling is very low. Also had a washer and dryer on every floor which came in very handy for our family. If I had one complaint it would be the air conditioning. It did not cool off our suite very well. We did complain to the front desk and they sent someone down immediately. They said that it had to be turned on, but even after it was turned on it still did not cool off our suite. We also heard other people make this same complaint.

I picked this hotel on Expedia. Our room had a double bed in one room and two twins in the next. It had a full kitchen with a coffee maker and coffee provided everyday. the room was a little dated as per other reviewers but clean. The staff was very friendly and we also ate breakfast one morning downstairs in the restaurant. It was a 15-minute walk to the war memorial and Parliament buildings.