Because we were using Starpoints we had to choose between the Westin Ottawa and the Sheraton. What tipped the balance in favour of the Sheraton was the fact that all the rooms were renovated recently.
The Sheraton is in the middle of the business district, only a few streets away from Parliament. The website photo shows a lobby that looks gleaming white with blue furniture; in actual fact, the floor was beige, and the furniture black. Still nice, but not as stylish as the photograph suggests. Valet parking is 15$+tx and includes in and out privileges. However, across the street is a public interior parking which is free on weekends and we moved our car there on Saturday.
We were there for two nights with our two daughters, and I don't know if their cuteness factor tipped the balance, but the clerk gave us a free upgrade to Club level upon request. As this includes free buffet breakfast, free hors-d'oeuvres in the evening, and free local calls as well as turn down service, this turned to be quite a deal. The doorman gave our daughters crayons and a coloring book at check in and from then on they were in 7th heaven, especially when they got their chocolates and apples at turn down. However, both nights we had to call at front desk to request them.
The beds were extremely comfortable, with puffy pillows and two sets of down comforters. We were pleased that there was no minibar or chargeable snacks in the room apart from the 2 free bottles of water.
Breakfast in the Carleton Grill (all blue and red plaids with classical music) is usually 17$ a person for the buffet but free for children under a certain age. The pool is quite clean, but was a tad cooler than expected. However, upon request a staff member raised the temperature, but it obviously took too long for us to benefit.
In all, we had a very pleasant stay. We had previously stayed at the Arc, and I would say that the rooms at the Sheraton were cleaner and bigger at a lower price than the Arc.
- Official Description (provided by the hotel):
- The Sheraton Ottawa is located in the heart of Canada's capital. Our Ottawa accommodations, featuring newly refreshed guestrooms, are just steps away from several of Ottawa's attractions. ... more less
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- Also Known As:
- Sheraton Ottawa Hotel Ontario
- Ottawa Sheraton