I would tend to echo the majority of previous reviewers about this hotel. On the plus side it is incredibly well located and strolling distance from everything in Ottawa, it is good value and is clean and comfortable. On the downside it is somewhat dated decour and the two lifts can be slow at peak time. I found the staff perfectly helpful if not falling over backwards with enthusiasm.
A WORD OF WARNING! There is currently a major building site adjacent to the hotel (facing the Canal/Arts Centre). The first room they put me in was on the 9th floor overlooking it - and the noise was deafening! Work starts before 8am and finishes 4pm. I asked for a room change and was moved to the other side of the hotel without fuss (there is still a fair bit of traffic noise - but you're in the centre or town after all). So if you are planning on leisurely lie-ins or need to work in your room, and you wind up facing the building site, you will not have a good stay. I'd definitely ring ahead to ensure you are facing the street.
Two more things (i) as a European - I found the rooms spacious and comfortable. I think US travellers have grander expectations in terms of size and opulence. (ii) There is a cracking little cafe immediately to the left of the main entrance (as you leave) which does excellent and extremely good value breakfasts.
- Official Description (provided by the hotel):
- Locally owned and operated we are a 3 1/2 star hotel, with 5 star friendliness. Located in the heart of the Nation's Capital, we are a smoke free property with 152 guest rooms and 10 meeting rooms. We are situated in the midst of the city's business and tourist district; only two blocks from Parliament Hill. The only way you'll get closer to the hill, is if you get elected. ... more less
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- Also Known As:
- Capital Hill Hotel Ottawa
- Capital Hill Hotel And Suites
- Capital Hill Ottawa
- Capital Hill Hotel & Suites Ottawa, Ontario