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“Nice stay. Great price.”

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Capital Hill Hotel & Suites
Ranked #45 of 67 Hotels in Ottawa
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Nice stay. Great price.”
Reviewed 15 March 2012

This hotels as a great location. We stayed for a week and got a spectacular weekly rate for the location.(about $100 a day). It was a suite with a separate bedroom and a kitchen.

There are no good views from the hotel as far as I could see. But it doesn't matter when parliament is only a 2 minute walk from the hotel.

There was some noisy construction and it looks like it will be going for a long time. It wasn't noisy at night though.

Parking was inconvienient. However we were lucky enough to be able to leave each day without asking the hotel to move any cars. At first I was nervous about the parking because it was different than I am used to, but in the end it works.

Stay in this hotel. You will be surprised at how much money you will save and how great the location is.

  • Stayed March 2012
    • Value
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Helpful?
Thank Northtwork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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694 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (99)
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English first
Ottawa, Canada
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 March 2012

Downtown Ottawa is a fun place to be. Capital Hill is located at a great intersection of fun: near the financial core, right beside confederation park and Parliament Hill and walking distance to the by-ward market and Elgin Street. A short taxi or bus ride to the glebe is another great location and for any parents visitng their children at the University of Ottawa - you can walk about 20 minutes over the Sommerset bridge and get to the heart of Campus.

The hotel is also right beside many other beautiful hotels who offer the exact same central features.

This hotel is "alright" - you won't get bed bugs, you will be safe and probably sleep well - but the atmosphere is very bland and "so so". Unless this hotel is offering an incredible deal compared to near-by hotels, choose the others - for example, Sheraton, Lord Elgin, Arc, Indigo, Marriot. There is limited parking but if you don't need to drive, don't - everything you need is in walking distance.

  • Stayed February 2012, travelled with friends
    • Value
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Helpful?
1 Thank travelmug155004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 February 2012

I must say first, that I'm normally am not one to complain or write reviews, but this experience is worthy of note.
My wife and I had the unpleasant experience of staying at this hotel over the family day weekend. Our room was very dated. The furniture was chipped and worn. The TV was a small tube type. The washroom was in desparate need of renovation. The grouting in the wall and floor tiles was dirty and so on...
I'm not sure how this hotel is able to function with such a minimal amount of parking. All three nights we were unable to park our car in there small lot. The first night we were asked to leave our car in the loading zone and at some point it would be moved. The second night we were asked to park the car on the street and the last night to park in another lot across the street. We were charged parking for two nights. The night we parked on the street they graciously said that there would be no charge.
Worst of all the staff were not able to properly address our concerns. They were full of excuses that had nothing to do with being a guest at the hotel. We requested new batteries for our tv converter which took 45 minutes and several calls to the front desk. The same thing happened when asked for towels to be brought to our room. At the time of our request the hotel was not even busy. Undertrained and understaffed, they didn't a thing to help a obviously dissatisfied guest.
You couldn't pay me to stay there again

  • Stayed February 2012, travelled with family
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Helpful?
4 Thank KSK50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Ottawa hotels

Toronto, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 21 February 2012

We arrived around midnight of the Family Day weekend. There was one person working the front desk and one jockeying cars on "one of the busiest weekends of the year". It took 30 minutes to check in. Fortunately we didn't have a need to call on the staff after checking in.
If you need to use your car plan on parking in nearby lots as the hotel parking works on a first-in-last-out system where they double, triple and quadruple park cars.
Our room was spacious although a little run down - adequate for what we needed.

  • Stayed February 2012, travelled with family
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Helpful?
1 Thank Warren2011_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sao Paulo, SP
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 February 2012

Good location. Close to the Parliament and Rideau Centre (shopping). The room are not new but plenty of room. We arrived around 11am and the staff stored our luggage, allowing us to visit the city earlier than expected.

  • Stayed October 2011
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Helpful?
1 Thank Lucas B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guelph, Canada
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 January 2012

Have stayed here a few times over the years...always during big events i.e. Canada Day, Ottawa marathon, etc. The last stay was the Ottawa Marathon in the spring(my wife ran it), we find the location perfect, on site parking really handy, and the large rooms with kitchenette's a real bonus. Everything is a block or 2 away, not super fancy but totally adequate. The rooms have always being clean and the service prompt.

  • Stayed May 2011, travelled with family
    • Value
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Helpful?
1 Thank DDMAT2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orangeville, Ont
2 reviews
Reviewed 1 December 2011

I stayed there with my 88 year old Uncle for the Remembrance Day ceremonies. The staff was wonderful, the room was great. Leave the parking to the experts, don't even think of doing it yourself. I will definitely stay there on my next trip. Ice is hard to get so be sure to ask for extra buckets when you check in. I've stayed in much worse places and paid alot more. If you go for a carriage ride be sure to book with John Cundles stables. DO NOT jump on a carriage ride on the street. Those horses are broken down race horses living a life of misery. John has two beautiful Belgians. His stables are sweet and clean, his horses well cared for and built for the task. His family has the only legal stable in Ottawa and have been in business for 100 years. He is a $5.00 cab ride from the hotel. All the others are trucked in daily and are in no condition to be pulling the weight they are forced to carry. They sould be put out to pasture and they're handlers reported.

Room Tip: Ask for a room higher up. They have been updated with new beds, linens and TV's.
See more room tips
  • Stayed November 2011, travelled with friends
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Helpful?
Thank PeggyOrangeville_Ont
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Capital Hill Hotel & Suites

Property: Capital Hill Hotel & Suites
Address: 88 Albert St, Ottawa, Ontario K1P 5E9, Canada
Region: Canada > Ontario > Ottawa
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #45 of 67 Hotels in Ottawa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Capital Hill Hotel & Suites 3*
Number of rooms: 155
Official Description (provided by the hotel):
Locally owned and operated we are a 3 1/2 star hotel, with 5 star friendliness. Located in the heart of the Nation's Capital, we are a smoke free property with 155 guest rooms and 8 meeting rooms. We are situated in the midst of the city's business and tourist district; only two blocks from Parliament Hill. The only way you'll get closer to the hill, is if you get elected. ... more   less 
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Also Known As:
Capital Hill Hotel Ottawa
Capital Hill Hotel And Suites
Capital Hill Ottawa
Capital Hill Hotel & Suites Ottawa, Ontario

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