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All reviews the concierge lounge kent street air hockey parliament hill corner room byward market self parking walking distance front desk staff bit dated business trip hotel restaurant king bed downtown core convenient location rideau canal spin
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Reviewed September 2, 2016 via mobile

Stayed in this hotel for 3 nights on a business trip. Pretty standard Marriott as you would expect, however the staff are exceptionally nice, attentive and happy. Lots of construction going on around outside of the hotel. Short walls to restaurants etc . Very quiet at night

Date of stay: September 2016
Trip type: Travelled on business
Thank StephenGar
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
OttawaMarriottHotel, Hotel Manager at Ottawa Marriott Hotel, responded to this reviewResponded September 3, 2016

We are thrilled that the Ottawa Marriott delivered a brilliant stay. Thank you for mentioning the exceptionally nice people that you encountered at our hotel. They are fantastic people and it is encouraging to receive this feedback. We are also grateful for your accurate description concerning the outside noise. We are engaged to offer the best experience and we thank you for recognizing this. Thank you for staying with us and we look forward to hosting you again in the future.

Sincerely,

Stephane P.
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 1, 2016

This Marriott is located on Sparks ST, a pedestrian mall with many restaurants snd shops. It is a 5 minute walk to Parliament,and 15 minutes to Byward Market area.

Rooms are comfortable with everything you would expect, including a refrigerator.

Staff friendly and helpful. Restaurant looked nice but we did not try it, there are so my within a 10 minute walk.

Second only to the Fairmont for location. Nice Property.

Room tip: Any direction but north will work.
Date of stay: August 2016
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank 3,142,013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
OttawaMarriottHotel, Hotel Manager at Ottawa Marriott Hotel, responded to this reviewResponded September 2, 2016

Thank you for sharing your experience at the Ottawa Marriott Hotel through TripAdvisor. As a valued Marriott guest, we appreciate your feedback and are delighted to read that you had a brilliant stay. It is fantastic that you enjoyed our location with its proximity to the entertainment districts of our city. Thank you again for your review and we look forward to hosting you during your next visit.

Sincerely,

Stephane P.
Hotel Manager

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Reviewed August 31, 2016

We parked the car and walked all weekend. It is close to everything and well worth the room rates. We were able to get a AAA rate one night and military another, the front desk was very nice to offer the lower rates without me asking. The room was spacious and had a great view of Parliament Hill. We had another reservation elsewhere further out and are so glad we changed and moved closer downtown.

Date of stay: August 2016
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank emr63
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
OttawaMarriottHotel, Hotel Manager at Ottawa Marriott Hotel, responded to this reviewResponded September 2, 2016

Thank you for sharing your experience at the Ottawa Marriott Hotel through TripAdvisor. As a valued Marriott guest, we appreciate your feedback and are delighted to read that you had appreciated our location, the guestroom size and view. Thank you again for your review and come visit us again soon!

Sincerely,

Stephane P.
Hotel Manager

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Reviewed August 31, 2016 via mobile

The Marriott was very conveniently located a 5 minute walk from parliament. We parked our car (a little Expensive) and ubered to where we needed to be for the wedding and related events. The room was small but very clean. Free wifi is always nice. Lots of construction in the general area. I would probably stay at the courtyard Marriott next time just for its proximity to the byward market. More stuff to do near there.

Date of stay: August 2016
Trip type: Travelled with family
1  Thank Judyth Z
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
OttawaMarriottHotel, Hotel Manager at Ottawa Marriott Hotel, responded to this reviewResponded September 3, 2016

Thank you for sharing your experience at the Ottawa Marriott Hotel through TripAdvisor. We appreciate your positive feedback concerning the quality of the guestroom that provided you the rest needed. Thank you again for your wonderful review and come visit us again soon!

Sincerely,

Stephane P
Hotel Manager

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Reviewed August 31, 2016

THis lack luster hotel is located in an ideal location close to Parliament Hill, restaurants and delis/bars on Sparks Street and other cool and fun places within a decent walking radius. 15 minute walk to the downtown, Byward Market, a few more minutes to the National gallery, the Canadian Mint, embassy offices, the Shaw Convention Centre. Location is, for me, the only redeeming factor about this hotel. The lobby is small and unwelcoming. I found the rooms to be very small with double beds. While very clean, it lacks the pazzazz I am used to in a hotel, especially for a Marriott. The pool is so-so and in need of an upgrade. The restaurant does not have a very extensive menu and is not a comfortable and inviting place to spend relaxing time. The prices are average, but again I mention the location as its redeeming quality.

Date of stay: August 2016
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank GVWStonegate
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
OttawaMarriottHotel, Hotel Manager at Ottawa Marriott Hotel, responded to this reviewResponded September 2, 2016

Thank you for taking the time to review your stay with us. While we are delighted to read that there were many positives concerning your stay, we are disappointed that the overall rating was simply average. We want to apologize for not meeting your overall expectation and we will use the feedback provided to seek ways to further improve on the guest experience. Thank you for your review and we look forward to hosting you again in the near future.

Stephane P.
Hotel Manager

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