We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A very nice surprise”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
The Business Inn & Suites
Ranked #8 of 67 Hotels in Ottawa
Certificate of Excellence
Toronto, Ontario, Canada
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“A very nice surprise”
Reviewed 26 April 2012

I've gone by The Business Inn may times. My son had just finished his second year at law school (the proud father said). He was subletting his apartment located across the street. His mother and I were there to clean and - well that was about it. We had very little time to spend in the room. It was a pleasure to find the room (the signature suit) so large. I was assuming that they would have been back to the basics, small, drab and with a ambient that said 'sucker'. Beautifully furnished with Group of Seven prints on the walls, heck the whole group of seven could have shared the room. Too bad Group of Seven isn't around today to paint scenes of people looking down at their smartphones.

There was a full kitchen, but then again we didn't have time to use it. I'm not much of a cook. I don't use Hamburger Helper, I use Hamburger Helper, Helper, Helper. I guess the gym would have been good too, but I'm thinking of maybe giving up on my Olympic dream.

The free continental breakfast was one thing I did't miss out on. Other hotels think the continent of Antarctic was the inspiration for that type of service. They had everything from soup to nuts, but no soup or nuts. I had the waffles, but there were plenty of choices. If you would have cereal over waffles raise your hand. Now use that hand and slap your face.

They aren't catering to families, so there's things missing like swimming pools. Sure, maybe I shouldn't be practicing my swimming strokes in the lobby, but then sitting there wearing my new goggles would look pretty silly.

Value for the money and yes I would recommend the hotel to other.

Room Tip: Ask for room 307 that's were they service the continental breakfast - breakfast in bed and new f...
See more room tips
  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Keith F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,412 reviews from our community

Traveller rating
    808
    466
    87
    38
    13
See reviews for
355
539
110
255
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (292)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Nova Scotia
Level Contributor
267 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
Reviewed 25 April 2012

A lot of reviews comment on the fact that this hotel is "dated".. ....Yes it is but it is by far the cleanest place that I stay when I am on the road. There are no surprises, you can guarantee that your room will be spotless. the cleaning staff deserve 10 thumbs up for the wonderful job that they do. I do not know how a hotel can find such hard workers that can maintain the high standards of this hotel.
Yes it is dated but it is so comfortable and so clean I could never stay anywhere else.
The beds are one of the most comfortable that I have ever slept in, ( I almost hate to get up)
For me it is a home away from home, having a full kitchen is a bonus so that you can prepare meals yourself.
Highly recommend this wonderful place with its great staff, especially Julie at the front desk.

Room Tip: Parking is limited so arrive early to get a spot
See more room tips
  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jjejermaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 20 April 2012

I had previously reviewed this hotel and gave it an average rating and did slam it a bit in my review. My rating has improved because on reflection I realize the management was not totally responsible for the problem. My complaint included a significant scent of smoke in the unit and a lumpy mattress. The hotel management has communicated with me and explained the reasons for both of these problems. The smoke related to the previous tenant of the unit and the lumpy mattress was caused by a well meaning but misguided employee. The management has resolved the lumpy mattress problem by more education for the employees. A solution I totally agree with. I found the hotel had friendly attentive service staff and see that the management has a similar attitude. Good on you.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rijobel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buenos Aires, Argentina
Level Contributor
198 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
Reviewed 13 April 2012

My wife and I were lodged in a Studio Suite. The room was extremely comfortable, including a full kitchen (microwave oven, conventional oven and kitchen, big refrigerator with freezer, coffee maker, toster, cutlery, dishes, etc, etc), an impresive 46” LCD, sofa, table and the best, a PC with free internet Access and a printer in our room!

The hotel offers a full complimentary breakfast, served in a small room. There are no many tables there but we never had problems with that (at different times). The surprise is that it has a refrigerator with juices, cheeses, yogurts, eggs, etc. Outside we had different types of breads, donuts, waffles, muffins, etc. Nice, complete and practical.

The location is good. If you want to walk, the best one is to the east. At two blocks you can find the Rideau Canal (one of the landmarks of Ottawa). The walk to Parliament Hill via the Canal is refreshing, everytime.

They offer parking (outside or covered) at a daily rate.

Rates of this hotel are absolutely convenient.

TIP: If you have a car and your stay is during a weekend, parking in the Street is free from Friday evening to Monday morning. The only thing is to be lucky and find the place.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SM-Travellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
montreal
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 April 2012

I really enjoyed my stay, great / amazing service and extreamly confortable.
Good prices, beautifull suites

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cubainfever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
Level Contributor
113 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 11 March 2012

Wish I'd known about this place sooner. Rooms are very large, great tv, computer and printer, large kitchen space. Only complaint would be its a little loud so bring ear plugs or turn on a fan for white noise.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Meredith36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 March 2012

The suites are huge, (apartments) but the perking is a hassle as the garage is small and hard to navigate if you have a full size car, the elevators take forever and the breakfast room is so small and crowded your uncomfortable eating there. Plus side is there is a computer and printer i your room plus wifi

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mailro1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Ottawa hotels
Lord Elgin
#5 of 67 in Ottawa
198 reviews
Show Prices
Show Prices
Show Prices
Byward Market Area
Andaz Ottawa Byward Market
ByWard Blue Inn
#14 of 67 in Ottawa
699 reviews
Show Prices
Show Prices
Show Prices

Been to The Business Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Business Inn & Suites

Property: The Business Inn & Suites
Address: 180 Maclaren St | at Elgin, Ottawa, Ontario K2P 0L3, Canada
Phone Number:
Region: Canada > Ontario > Ottawa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites
Hotel Style:
#1 Best Value Hotel in Ottawa
#2 Romantic Hotel in Ottawa
#3 Business Hotel in Ottawa
#5 Family Hotel in Ottawa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — The Business Inn & Suites 2.5*
Number of rooms: 156
Official Description (provided by the hotel):
Spread your paperwork over large desk tables, relax on the comfortable living room sofas and wake up refreshed in a king size bed. If your family is traveling on business with you, our spacious suites feature fully equipped kitchens and household amenities to satisfy their needs as well. Located at the central hot-spot of Ottawa. Locals and visitors enjoy dinner, dancing and live music. 24 hour diners, Parliament Hill, the Rideau Canal and the ByWard Market are within walking distance, making The Business Inn the perfect location when staying in Ottawa! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Ctrip TA, Priceline, Travelocity.ca, TripOnline SA, Cancelon and getaroom.com so you can book your The Business Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Business Hotel Ottawa
Business Hotel Ottawa
The Business Inn & Suites Ottawa, Ontario

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing