Carmen was always quick to answer to her e-mails and very nicely.
The location is perfect, near the market and downtown, and the place is clean and accommodate several people (we were 4 adults and one child).
We really enjoyed the breakfast as well, a lot of choices !
We had a nice stay in Ottawa.
House is a bit old, but service is great. Location is ok and you have a car parking.
Kids had fun and liked a lot practising French and not to mention they liked waffles.
You get two floors (third one is for the owner) bathroom being in the walkout basement next to the other bedroom and kitchen being located in the middle floor opposite to the other bedroom (which actually is a living room). You get many beds (two downstairs and three up + a sofa), so you can fit a bigger family.
There are some kid toys, cars, books etc so it made a nice home a like feeling for the kids.
Cons: You have only dialup Internet connection possibility and no TV, however you have nice stereos. Still if you are internet addic you may have your own wireless or use nearby Internet cafe. Some may not like house to be such old including all furnishing, but it didn't bother us.
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