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“Enjoyed my stay”

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Holiday Inn Sarnia Hotel & Conf Center
Ranked #3 of 16 Hotels in Sarnia
Markham
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Enjoyed my stay”
Reviewed 20 December 2011

The service was excellent, I was warmly greeted at check in, and enjoyed my three night stay. Hotel was clean, staff was friendly. I would stay in this location again. On checkout, the front desk clerk was sincere in wishing me well on my travels and even one of the housekeepers went out of her way to thank me for staying there when I left.

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMSarnia, General Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this review, 19 January 2012
Thank you for the kind words. All of the team members pride themselves on giving warm and genuine service to all of our guests. I am very happy to see that you felt it! We all look forward to welcoming you back.
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335 reviews from our community

Traveller rating
    88
    142
    68
    19
    18
See reviews for
95
63
17
122
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (115)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Chicago, Illinois
Level Contributor
38 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 9 December 2011

I travel to the area a few times a year and this is the spot to stay. The staff is great, the restaurant was way better than I would expect at a hotel and the rooms are big and clean. Plus, the area is ideal for getting around and a nice walk to see the lake. If you come to the area you need to stay here.

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RobertO724
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMSarnia, General Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this review, 19 January 2012
We apppreciate being your hotel of choice and that you had a "FANTASTIC" experience at our hotel. Being situated within walking distance of the lake, the Casino and some great parks is a definite bonus for all of our guests. We do have a stellar restaurant with great service and only fresh local ingredients used in all of our menu items. Please feel free to refer to the reviews on TripAdvisor for Bridges In Sarnia.
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Greenville,Oh
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 21 November 2011

We stayed one night at the Holiday Inn Sarnia, in town town to watch a hockey game. While the desk attendant was friendly, the lobby was pleasant, the main part of the hotel is rather old. We were placed in the obviously old 2 story section as opposed to the newer looking tower. The bed was ok, but the room just seemed well........old and worn, everything in the bathroom was worn, the outside entrance door would not properly close and lock without physically pulling it shut, so the key entrance was of little safety, as both times we returned it was unlatched. If I were going back to Sarnia, I'm not sure I would stay here again, there looks to be a newer property next door.

Room Tip: ask for a room in the newer section
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  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank funflyers33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMSarnia, General Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this review, 28 November 2011
Although we are not a brand new building, we do take pride in maintaining and constantly upgrading our guest rooms and public areas throughout the hotel. That is why I was very disappointed to read about your impressions regarding these areas. With respect to the outside entrances, I apologize for the difficulties you encountered. Please note that we have just completed an upgrade to all of the exterior entrances to a key card access-only system and that we did have some programming challenges early on in the process. I am happy to report that this initial hiccup has been resolved and that the entire building is secure. I do hope that we have the opportunity to accomodate you in the future as we would love to have you back with us!
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South River, Ontario, Canada
Level Contributor
82 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 4 November 2011

I stay here when traveling to visit family in Sarnia. The staff are very helpful and courteous. If you bring kids the pool is a great distraction. The restaurant in very good for dinner, good for lunch but marginal for breakfast (service & the buffet).

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterloo, Canada
Level Contributor
395 reviews
255 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
Reviewed 11 October 2011

Nice restaurant, decent rooms. Best PC perks I've seen: juice, water, breakfast coupons, prizes.. very helpful staff too. – 8/10

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bensagle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMSarnia, General Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this review, 20 October 2011
As a valued Priority Club member, I was very pleased to see that you were appreciative of our service and were able to enjoy the local benefits of staying at our hotel. Thanks for letting us know of your experience and I will be sure to share this with the team!
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Oakville, Canada
Level Contributor
141 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 6 October 2011

Very good location, good restaurant, lots of free parking and generous size room

Room Tip: Ask for a room in the Tower as the rest of the hotel is older
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  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GaryTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMSarnia, General Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this review, 12 October 2011
Thank you for sharing some great points about our hotel and all that we have to offer to our guests. We would also like to add that all of our non-tower rooms have been completely renovated in the last four years. We hope to see you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chesterfield, Virginia
Level Contributor
178 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 20 September 2011

This was my 5th or 6th stay this year, and I'm headed back next week; this property has been my first choice in Sarnia for at least 20 years. Bridges is a surprisingly good restaurant, more akin to the European approach to hotel restaurants than the more basic American style. You can actually get some really good food here, albeit a little more pricey thanks to the exchange rate. I rate it in the top 3 places to eat in Sarnia. One of the few places that will prepare a REAL Caesar Salad tableside for you. Staff is friendly, efficient and approachable. Nice to be recognized as a platnium PC, too.

Room Tip: If you get a west wing ground floor room, be sure to double check the little window on the side of t...
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  • Stayed August 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JS-VA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMSarnia, General Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this review, 12 October 2011
Thank you for the many years you have chosen to stay at our hotel. I truly appreciate the great comments about the quality of our Restuarant and our people. Our Executive Chef, Phil Washington, is all about cooking with fresh and local ingredients and as such, is passionate about changing our menus with the seasons. Although we do have very small (12" X 12") sliding windows on the ground floor in the West Wing for fresh air, all of these windows do completely lock. As a Platinum member, we do recognize that you are on the road a great deal and as such, I was pleased to read that you find our hotel comfortable and enjoy your time with us.
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Additional Information about Holiday Inn Sarnia Hotel & Conf Center

Property: Holiday Inn Sarnia Hotel & Conf Center
Address: 1498 Venetian Blvd, Sarnia, Ontario N7T 7W6, Canada
Phone Number:
Region: Canada > Ontario > Sarnia
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 16 Hotels in Sarnia
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Sarnia Hotel & Conf Center 3*
Number of rooms: 217
Official Description (provided by the hotel):
Hotel In Sarnia Offers Quality Service With beautiful views of the marina and the comforts of home, you can expect a relaxing stay at the Holiday Inn Sarnia Hotel and Conference Center in Point Edward, ON. Our hotel's convenient location is 10 km from Sarnia Chris Hadfield Airport (YZR). From the Point Edward Charity Casino to Centennial Park, numerous attractions surround our hotel's guests. In Sarnia, you can visit the Sarnia Sports & Entertainment Center, see a show at the Imperial Theatre or shop at Lambton Mall. Golfers can enjoy a game at our own 9-hole Holiday Inn Golf Course or one of the many greens throughout Sarnia. Lodging here is also beneficial for business travelers working with Aamjiwnaang First Nations, Ontario Power Generation, UWO Research Park, Chemical Valley, the Canadian Coast Guard and more. Our hotel's amenities include over 12,000 sq. ft. of meeting space, business suites and a 24-hour business centre to meet your corporate needs. We go beyond other hotels in Sarnia to bring you the comforts of home, such as the on-site Bridges Bistro and Freightor's Lounge, an indoor and an outdoor pool, a hot tub, a sauna and a fitness centre. Our Sarnia hotel's rooms feature work areas with free high-speed Internet access, large TVs, spacious layouts and beautiful views. We are also 4 Green Keys - Environmentally! You'll enjoy a comfortable stay at the Holiday Inn hotel- Sarnia.Local pictures courtesy of TSL. ... more   less 
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Also Known As:
Holiday Inn Sarnia Hotel And Conf Center
Holiday Inn Sarnia Hotel & Conf Sarnia
Sarnia Holiday Inn
Holiday Inn Sarnia Hotel & Conf Center Ontario

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