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Holiday Inn Sarnia Hotel & Conf Center
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Reviews (386)
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All reviewsgolf coursetower roomhot tub and saunaoutdoor poolnewer partjacuzzi suitehotel restaurantbluewater bridgequick stopcheck in was quickfront desk staffen routequiet roomwould stay here againpoint edwardchecking outnice surprise
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Reviewed December 9, 2011

I travel to the area a few times a year and this is the spot to stay. The staff is great, the restaurant was way better than I would expect at a hotel and the rooms are big and clean. Plus, the area is ideal for getting around and a nice walk to see the lake. If you come to the area you need to stay here.

  • Stayed: December 2011, travelled on business
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1  Thank RobertO724
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMSarnia, General Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this reviewResponded January 19, 2012

We apppreciate being your hotel of choice and that you had a "FANTASTIC" experience at our hotel. Being situated within walking distance of the lake, the Casino and some great parks is a definite bonus for all of our guests. We do have a stellar restaurant with great service and only fresh local ingredients used in all of our menu items. Please feel free to refer to the reviews on TripAdvisor for Bridges In Sarnia.

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Reviewed November 21, 2011

We stayed one night at the Holiday Inn Sarnia, in town town to watch a hockey game. While the desk attendant was friendly, the lobby was pleasant, the main part of the hotel is rather old. We were placed in the obviously old 2 story section as opposed to the newer looking tower. The bed was ok, but the room just seemed well........old and worn, everything in the bathroom was worn, the outside entrance door would not properly close and lock without physically pulling it shut, so the key entrance was of little safety, as both times we returned it was unlatched. If I were going back to Sarnia, I'm not sure I would stay here again, there looks to be a newer property next door.

Room Tip: ask for a room in the newer section
  • Stayed: November 2011, travelled as a couple
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Thank funflyers33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMSarnia, General Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this reviewResponded November 28, 2011

Although we are not a brand new building, we do take pride in maintaining and constantly upgrading our guest rooms and public areas throughout the hotel. That is why I was very disappointed to read about your impressions regarding these areas. With respect to the outside entrances, I apologize for the difficulties you encountered. Please note that we have just completed an upgrade to all of the exterior entrances to a key card access-only system and that we did have some programming challenges early on in the process. I am happy to report that this initial hiccup has been resolved and that the entire building is secure. I do hope that we have the opportunity to accomodate you in the future as we would love to have you back with us!

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Reviewed November 4, 2011

I stay here when traveling to visit family in Sarnia. The staff are very helpful and courteous. If you bring kids the pool is a great distraction. The restaurant in very good for dinner, good for lunch but marginal for breakfast (service & the buffet).

  • Stayed: November 2011, travelled with family
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Thank Brian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 11, 2011

Nice restaurant, decent rooms. Best PC perks I've seen: juice, water, breakfast coupons, prizes.. very helpful staff too. – 8/10

  • Stayed: October 2011, travelled on business
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Thank bensagle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMSarnia, General Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this reviewResponded October 20, 2011

As a valued Priority Club member, I was very pleased to see that you were appreciative of our service and were able to enjoy the local benefits of staying at our hotel. Thanks for letting us know of your experience and I will be sure to share this with the team!

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Reviewed October 6, 2011

Very good location, good restaurant, lots of free parking and generous size room

Room Tip: Ask for a room in the Tower as the rest of the hotel is older
  • Stayed: October 2011, travelled on business
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Thank GaryTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMSarnia, General Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this reviewResponded October 12, 2011

Thank you for sharing some great points about our hotel and all that we have to offer to our guests. We would also like to add that all of our non-tower rooms have been completely renovated in the last four years. We hope to see you back soon!

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