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“Hotel with small golf course”

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Holiday Inn Sarnia Hotel & Conf Center
Ranked #5 of 16 Hotels in Sarnia
Reviewed 17 January 2012

Our sports team was one of many during a 2 night weekend. Luckily, we had our 13 rooms in one "wing" of the hotel. All rooms were at the end of long hallway which overlooked the back part of the hotel where the small golf course is (made things quiet).

We had a standard room with 2 beds. The room itself had ample space and included a desk, two chairs and a bar fridge. Beds were comfy and there were 4 pillows (2 different types - firm or soft). Housekeeping could have vacuumed the carpets better - especially the corners.

Although you could set the temperature of the heater, we found the room to be too hot at 70F and turned off the heater after the first night. Inconvenient because when you wake up it is a bit chilly and you have to turn on the heater.

The washrooms are too small and need renovation. It was clear that the hotel replaced the sink but the faucet was not replaced. Floor tiling is the old small squares and this looked out of place when the rest of the room has more modern styling. The tub itself looked like it was discolored from long use/wear and tear - either that or a good cleaning is needed. If you had child that needed help getting the shower started, the washroom is too small for the child and adult to be in. Perhaps the washrooms in the suites are larger but the ones in standard rooms are small.

We found check-in staff to be friendly and helpful. We had 2 meals in the Bridges restaurant onsite. Use the kids eat free coupons as they definitely help. The breakfast buffet was good with a decent variety of drinks and fruits. Too bad they don't have this on Sundays (not sure why). Dinner was pretty good as our group of 34 was treated to decent service and tasty dishes (pastrami sandwich was a bit to salty though and homemade chicken noodle soup had a small bone in it, otherwise the tableside caesar salad and other entrees were nice).

I think the golf course has only 3 holes so if you plan on doing some golfing, this is barely a practice course to warm you up. The property is conveniently located close to the waterfront and a short drive from downtown Sarnia. The front of the hotel does face the border crossing so you are wise to avoid a room that is in the front of the hotel.

Not a bad stay if you plan it right. Ask for a room in the newer part of the hotel. This way, you avoid the older rooms with small bathrooms that are not renovated. You might also get a better heater too,

Room Tip: Ask for a room that faces back of hotel, where small golf course is. If you get a room at front of...
  • Stayed: January 2012, travelled on business
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Thank wildkard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMSarnia, General Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this reviewResponded 19 January 2012

Thank you for giving us such a detailed review of your experience at the hotel. It seems that your team enjoyed their stay with us. Our comfy rooms, large heated swimming pool, Kids Eat Free program and genuinely friendly service is enjoyed by many sports groups throughout the year. Your feedback is important to us as they help both our product and service improve and give us specific direction on future renovation projects. For full details and an overview of our 9 hole golf course, please utilze your favourite search engine using " Holiday Inn Sarnia Golf Club" which will take you to the website. We look forward to hosting you and your team again in the future.

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301 - 307 of 364 reviews

Reviewed 20 December 2011

The service was excellent, I was warmly greeted at check in, and enjoyed my three night stay. Hotel was clean, staff was friendly. I would stay in this location again. On checkout, the front desk clerk was sincere in wishing me well on my travels and even one of the housekeepers went out of her way to thank me for staying there when I left.

  • Stayed: December 2011, travelled on business
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Thank Chris R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMSarnia, General Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this reviewResponded 19 January 2012

Thank you for the kind words. All of the team members pride themselves on giving warm and genuine service to all of our guests. I am very happy to see that you felt it! We all look forward to welcoming you back.

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Reviewed 9 December 2011

I travel to the area a few times a year and this is the spot to stay. The staff is great, the restaurant was way better than I would expect at a hotel and the rooms are big and clean. Plus, the area is ideal for getting around and a nice walk to see the lake. If you come to the area you need to stay here.

  • Stayed: December 2011, travelled on business
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1  Thank RobertO724
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMSarnia, General Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this reviewResponded 19 January 2012

We apppreciate being your hotel of choice and that you had a "FANTASTIC" experience at our hotel. Being situated within walking distance of the lake, the Casino and some great parks is a definite bonus for all of our guests. We do have a stellar restaurant with great service and only fresh local ingredients used in all of our menu items. Please feel free to refer to the reviews on TripAdvisor for Bridges In Sarnia.

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Reviewed 21 November 2011

We stayed one night at the Holiday Inn Sarnia, in town town to watch a hockey game. While the desk attendant was friendly, the lobby was pleasant, the main part of the hotel is rather old. We were placed in the obviously old 2 story section as opposed to the newer looking tower. The bed was ok, but the room just seemed well........old and worn, everything in the bathroom was worn, the outside entrance door would not properly close and lock without physically pulling it shut, so the key entrance was of little safety, as both times we returned it was unlatched. If I were going back to Sarnia, I'm not sure I would stay here again, there looks to be a newer property next door.

Room Tip: ask for a room in the newer section
  • Stayed: November 2011, travelled as a couple
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Thank funflyers33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMSarnia, General Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this reviewResponded 28 November 2011

Although we are not a brand new building, we do take pride in maintaining and constantly upgrading our guest rooms and public areas throughout the hotel. That is why I was very disappointed to read about your impressions regarding these areas. With respect to the outside entrances, I apologize for the difficulties you encountered. Please note that we have just completed an upgrade to all of the exterior entrances to a key card access-only system and that we did have some programming challenges early on in the process. I am happy to report that this initial hiccup has been resolved and that the entire building is secure. I do hope that we have the opportunity to accomodate you in the future as we would love to have you back with us!

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Reviewed 4 November 2011

I stay here when traveling to visit family in Sarnia. The staff are very helpful and courteous. If you bring kids the pool is a great distraction. The restaurant in very good for dinner, good for lunch but marginal for breakfast (service & the buffet).

  • Stayed: November 2011, travelled with family
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Thank Brian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2011

Nice restaurant, decent rooms. Best PC perks I've seen: juice, water, breakfast coupons, prizes.. very helpful staff too. – 8/10

  • Stayed: October 2011, travelled on business
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Thank bensagle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMSarnia, General Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this reviewResponded 20 October 2011

As a valued Priority Club member, I was very pleased to see that you were appreciative of our service and were able to enjoy the local benefits of staying at our hotel. Thanks for letting us know of your experience and I will be sure to share this with the team!

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Reviewed 6 October 2011

Very good location, good restaurant, lots of free parking and generous size room

Room Tip: Ask for a room in the Tower as the rest of the hotel is older
  • Stayed: October 2011, travelled on business
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Thank GaryTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMSarnia, General Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this reviewResponded 12 October 2011

Thank you for sharing some great points about our hotel and all that we have to offer to our guests. We would also like to add that all of our non-tower rooms have been completely renovated in the last four years. We hope to see you back soon!

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Additional Information about Holiday Inn Sarnia Hotel & Conf Center

Address: 1498 Venetian Blvd, Sarnia, Ontario N7T 7W6, Canada
Phone Number:
Region: Canada > Ontario > Sarnia
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 16 Hotels in Sarnia
Price Range: $121 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Sarnia Hotel & Conf Center 3*
Number of rooms: 217
Official Description (provided by the hotel):
Hotel In Sarnia Offers Quality Service With beautiful views of the marina and the comforts of home, you can expect a relaxing stay at the Holiday Inn Sarnia Hotel and Conference Center in Point Edward, ON. Our hotel's convenient location is 10 km from Sarnia Chris Hadfield Airport (YZR). From the Point Edward Charity Casino to Centennial Park, numerous attractions surround our hotel's guests. In Sarnia, you can visit the Sarnia Sports & Entertainment Center, see a show at the Imperial Theatre or shop at Lambton Mall. Golfers can enjoy a game at our own 9-hole Holiday Inn Golf Course or one of the many greens throughout Sarnia. Lodging here is also beneficial for business travelers working with Aamjiwnaang First Nations, Ontario Power Generation, UWO Research Park, Chemical Valley, the Canadian Coast Guard and more. Our hotel's amenities include over 12,000 sq. ft. of meeting space, business suites and a 24-hour business centre to meet your corporate needs. We go beyond other hotels in Sarnia to bring you the comforts of home, such as the on-site Bridges Bistro and Freightor's Lounge, an indoor and an outdoor pool, a hot tub, a sauna and a fitness centre. Our Sarnia hotel's rooms feature work areas with free high-speed Internet access, large TVs, spacious layouts and beautiful views. We are also 4 Green Keys - Environmentally! You'll enjoy a comfortable stay at the Holiday Inn hotel- Sarnia.Local pictures courtesy of TSL. ... more   less 
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Also Known As:
Holiday Inn Sarnia Hotel & Conf Sarnia
Holiday Inn Sarnia Hotel And Conf Center
Sarnia Holiday Inn
Holiday Inn Sarnia Hotel & Conf Center Ontario

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