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All reviews grandma judy pet friendly room main floor price was reasonable parking lot cross country easy access air conditioner front desk staff booked this hotel would stay here again marie trans disinfectant muffins truck
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4 - 9 of 175 reviews
Reviewed July 28, 2020 via mobile

Booked the hotel on line based on what was included with the room. First coukd not pay CASH CREDIT CARDS ONKY website needs to be updated.
NO BREAKFAST although website says included i in price.
NO COFFEE MAKER IN ROOM asked for one not available. No coffee available at reception. Directed to Tim Hortons.
No Wifi password you need to call a 1-888 number not much use for a deaf person and this was clearly stated when I booked.
Hotel located around the corner is where thise in the know stay. Restaurant patio and coffee for half the price. Comfort you disappointed us. Clean up your website and room binders so that information is accurate.

Date of stay: July 2020
Trip type: Travelled as a couple
Thank Cashnme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 11, 2020

The Comfort Inn reliably provides clean and comfortable accommodations. The Sault Ste. Marie property met this standard. I booked this room online through the Choice Rewards website. The room was quiet, comfortable and clean and the refrigerator worked! The price was reasonable. Anyone with limited mobility or a lot of baggage should request a room on the front of the building as rooms on the rear side of the building have stairs from the parking lot to the main floor.

Room tip: Be prepared for stairs if entering from the back of the property
Date of stay: July 2020
    • Rooms
    • Cleanliness
    • Service
Thank Bob R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 14, 2020

This hotel was in good shape. Nice rooms, nice hallways, nice staff. competitive price during Covid.
They had a bag breakfast which is fine. The only thing I remember was the large 50 inch TV was extremely dirty. It had caked dirt all over the controls and the screen was really dirty. The cleaner must not want to clean the TV's for some reason. Other that I would stay here again. The front desk staff were nice.

Date of stay: June 2020
    • Value
    • Sleep Quality
    • Service
1  Thank Marc C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marilyn R, General Manager at Comfort Inn, responded to this reviewResponded June 15, 2020

Thank you so much for your lovely review. We will certainly be sure to address the television situation. Thank you for bringing it to our attention.
Thanks for staying with us and travel safe!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 4, 2020

The greatest part of this stay, other than the tater tots, were the person who made them. Aldo and Grandma Judy were the BEST! I’d give em more stars if I could! Stay frosty guys! Hope you guys were ok with all the wrestlers around

Date of stay: March 2020
Trip type: Travelled on business
Thank momink309
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marilyn R, General Manager at Comfort Inn, responded to this reviewResponded March 6, 2020

That is the sweetest review! We will certainly share your comments with Grandma Judy and Aldo. They sure make quite a team in the breakfast room, don't they!
Thanks for staying with us and we'll see you again some day, hopefully soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 7, 2019

After a very long day of driving I was so glad when I saw the big comfort inn sign on the road. Pulled in here, and got checked in nice and quick. Comfortable room led to a very nice night sleep. Overall very good.

Date of stay: December 2019
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank SailorAirman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marilyn R, General Manager at Comfort Inn, responded to this reviewResponded December 10, 2019

Thank you so much from all of our team. We are so delighted that you enjoyed your stay with us. Thanks for staying!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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