My boyfriend and I are moving from Southern Ontario to Alberta, and decided to drive rather than fly. We are travelling with our two cats. I did a search on both the Trip Advisor and CAA web sites, and found a list of good hotels for our one night stay in Thunder Bay. Unfortunately, the town was extremely busy and there were very few hotels with rooms still available. This hotel was one of them. They claimed to be pet friendly, and even had included 'travelling with two cats' in my reservation. We drove 8 hours from Sault Ste Marie to Thunder Bay, arrived at the hotel to check in, and were incredibly rudely told by a very unprofessional female that they did not accept cats. They maintained that they were completely pet friendly and that did not include cats at all. Dogs are they only animal that they consider a pet. So after driving that far, and then being told that our reservation was no good, they proceeded to simply tell us to leave and did nothing to attempt to help find us a room somewhere else. I will never forget that horrible service and will never stay in a Best Western again.
- Official Description (provided by the hotel):
- Discover this newly renovated Thunder Bay, Ontario hotel offering full-service accommodations near Fort William Historical Park, Loch Lommond ski resort, Thunder Bay Tournament Centre, and Kamview Nordic Ski Centre. Whether traveling for business or for pleasure, the BEST WESTERN PLUS Nor'Wester Hotel & Conference Centre has it all! Featuring an indoor swimming pool, hot tub, private steam and sauna rooms, and a full scale fitness centre. Situated in beautiful Thunder Bay, Ontario, this hotel provides guests with exceptional customer service, superb full-service amenities and an unbeatable Nor'Wester Mountain location, only 7 minutes from downtown. Guests will be treated to spacious guest rooms featuring cable television, Flat Screen TV's, Fridges, and free high-speed wireless Internet access. Suites are also available to accommodate the entire family. For a more comfortable stay on the road, our well appointed standard rooms or our luxurious suites will meet or exceed your expectations. We look forward to your next stay! ... more less
- Reservation Options:
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- Also Known As:
- Best Western Plus Nor`Wester Hotel And Conference Centre
- Best Western Thunder Bay
- Thunder Bay Best Western
- BEST WESTERN PLUS Norwester Hotel & Conference Centre Thunder Bay, Ontario