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All reviewsfront desk staffhi expressstayed herepancake machinean excellent hotelrestaurants and shoppingturkey sausagea great staybreakfast was includedroom was cleancheck in was quickthe breakfast areacomfortable hotelparking lotgreat sleepwould stay here againyogurt
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Reviewed October 11, 2015 via mobile

This new property certainly lived up to our expectations. Check in was seamless thanks to the very friendly and welcoming front desk staff. The room was a good size with great amenities included and very quiet even though the hotel was very busy. The breakfast provided a great selection and enough to satisfy everyone's pallet. Overall a great experience.

Stayed: October 2015, travelled as a couple
Thank hunterdune
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derek J, General Manager at Holiday Inn Express & Suites Thunder Bay, responded to this reviewResponded October 13, 2015

Thank you for the Great Description, we are honoured. We are glad you enjoyed all the amenities, from the room to the breakfast. We hope you can visit us again soon.

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Reviewed October 8, 2015

another great stay. Check-in is never an issue, always quick & pleasant. Leah at the front desk is great! Rooms are new, clean & spacious! Bathrooms have a tub & shower. Hotel is centrally located & nice & quiet! Thanks again for a pleasant stay!

  • Stayed: October 2015, travelled on business
    • Value
    • Rooms
    • Service
Thank bergdorfblond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derek J, General Manager at Holiday Inn Express & Suites Thunder Bay, responded to this reviewResponded October 13, 2015

Thanks for the great comments, happy to hear that you had another great stay with us, we will let Leah know you mentioned her, she is fantastic. We are glad that you enjoyed all of the facilities and that our location was so convenient for you. We hope to see you again soon.

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Reviewed September 30, 2015 via mobile

This hotel was hard to find but it is fairly new and in good shape. The room was nice and clean. The staff was very friendly and helpful. The breakfast was good but pretty much standard fare but they did have bacon and pancakes. We will stay here again.

Stayed: October 2015, travelled as a couple
Thank Don D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derek J, General Manager at Holiday Inn Express & Suites Thunder Bay, responded to this reviewResponded October 5, 2015

Thank you, we appreciate that your will stay with us again on your next visit. Happy to hear that you enjoyed your room and the free hot breakfast. We look forward to seeing you again soon.

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Reviewed September 29, 2015

This is a fairly new and well appointed hotel, but is a bit out of the way, you have to have a car.
The room was very clean and very well furnished with a comfortable bed, for just sleeping in though as we did, a bit too posh. Limited tea and coffee in the room though, not sure if the free tea and coffee in the dining room was available all the time.
Typical Canadian hotel breakfast which was OK.
The dining room was for breakfast only, no restaurant facilities, and surprisingly, NO BAR, however, there was an LCBO booze store Lliqour Control Board of Ontario) about 10 minutes walk away.
Typical for Ontario, the car park is loose surface (hard surfaces like tarmac break up with the extreme cold in winter)
Staff are friendly and helpful. Free wifi in the room.
Overall a nice place to stay, but it is expensive, £212.00 for 2 nights and the lack of bar is a nuisance

  • Stayed: September 2015, travelled as a couple
    • Location
    • Rooms
    • Service
Thank alienwarrior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derek J, General Manager at Holiday Inn Express & Suites Thunder Bay, responded to this reviewResponded October 5, 2015

Thanks for staying with us recently, we are glad you found the room comfortable. We are hoping to have a restaurant/bar built in the unpaved area in front of the hotel, hopefully on your next stay you could just walk just across the parking lot to enjoy dinner. We look forward to seeing you again on your next stay.

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Reviewed September 28, 2015 via mobile

When we stayed here the hotel was only 10 months old so it's newer & very clean. The complimentary breakfasts were pretty nice for a free breakfast, the normal cereal & bagels, but also eggs, sausage, oatmeal, yogurt, etc. The only reason I gave it a 4 instead of 5 was because it was kind of loud, the walls/doors not soundproof at all. Very noticeable when the people down the hall got back at 3am. Overall great hotel though!

Stayed: September 2015, travelled as a couple
Thank Heather S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derek J, General Manager at Holiday Inn Express & Suites Thunder Bay, responded to this reviewResponded September 29, 2015

Thanks for the great comments, we are glad to hear that you enjoyed the free hot breakfast during your stay, we hope you got to try one of our signature cinnamon rolls, they are delicious. Sorry to hear about the noise, let us know next time you check in, we can see if we can get you on the upper floor, it tends to be a bit quieter.

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