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Reviewed April 4, 2018

We were pleasantly surprised because even their website doesn't seem to publicize their Chinese collection adequately. The temple art was huge. The Chinese burial art was extensive. I wish they had more videos showing the hows and whys.The children education area also offered an extensive dress up in cross cultural, cross social class options. Very well explained hands on activities. My son wanted to come back after lunch, but we had another destination. For an 11-year old who wanted to come back after a 3 hour tour, that's very high praise!

Date of experience: March 2018
Thank Glenview_mom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ROMtoronto, Guest Relations Manager at Royal Ontario Museum, responded to this reviewResponded April 11, 2018

Hello,

Wow, thank you for the high praise indeed! So glad to hear you and your son enjoyed it. Yes, our Chinese collection is beautiful and the largest collection of artifacts outside of China - truly a great place to spend the day. Hopefully we'll have you back soon! A membership is the most affordable way to go if your son wants to come back - it gives you unlimited access to the ROM for one year, including access to all of the special exhibits.

Until the next time,
Sophie

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Reviewed April 4, 2018 via mobile

The ROM is fantastic. Whether you're looking at a featured exhibit or visiting permanent ones, you won't be disappointed. Best if all, the Bata shoe museum is next door.

Date of experience: July 2017
Thank nahalnytsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ROMtoronto, Guest Relations Manager at Royal Ontario Museum, responded to this reviewResponded April 11, 2018

Hello,

Thank you for sharing your experience, and glad to hear you enjoyed your visit! We have two special exhibits coming this summer, Spiders, and Iris van Herpen: Transforming Fashion, hopefully you'll be able to stop by and check them out.

Until next time,
Sophie

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Reviewed April 4, 2018

We have a membership to the ROM. We travel 2 hours each way in order be able to enjoy what the ROM has to offer (WHICH IS AMAZING!).

BUT

Every time we go there we get lost. The map handout is useless; there is poor (if any) signage; no one to ask. The last straw was this weekend when we did find a ROM employee to ask and she sent us off in entirely 180 degrees in the wrong direction. We finally took matters into our own hands and descended from the 3rd floor to the first so that we could take the elevator to the 4th floor.

We will renew our membership but know that there will be unnecessary stress as we try to find elevators, exhibits etc.

Date of experience: April 2018
Thank lynnP1113XD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ROMtoronto, Guest Relations Manager at Royal Ontario Museum, responded to this reviewResponded April 11, 2018

Hello,

Thank you for taking the time to share your experience, and sorry about the trouble you experienced navigating the space. A nice way to get a lay of the land is to take one of our museum tours - they often visit different parts of the museum and it can help with orienting where certain stairs or elevators are. Hopefully we can better assist you next time - if you stop by the membership the next time you're in, there's always knowledgeable staff who can help direct you where to go.

Until next time,
Sophie

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Reviewed April 3, 2018 via mobile

Visited with our children for the first time on a recent trip to Toronto. We found the museum had lots of great exhibits and we weren't even able to see all of it (time constraints). We had lunch in the cafeteria downstairs, and it was pretty good (and very convenient).

Date of experience: January 2018
1  Thank Jenn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ROMtoronto, Guest Relations Manager at Royal Ontario Museum, responded to this reviewResponded April 11, 2018

Hi Jenn,

Thanks for taking the time to write to us and share your experience! Glad you enjoyed your visit and had some time for lunch in our Druxy's ROM cafe.

Until next time,
Sophie

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Reviewed April 3, 2018

We visited the museum on a day where there was heavy rain in Toronto. We read in advance excellent reviews about the museum and we thought it would be worth it a visit. We loved everything about the museum, they have a huge collection of Asian art and statues. This museum has a dinosaur exhibition which is the favourite for adults and children, my son was so excited about it!. There is also so much to learn about Canadian history and they have a special exhibition which we loved. There is an area about learn and touch for children, the staff is nice and friendly, my son really enjoyed it. You could spend a whole day in the museum if you want to, but we planned about what exhibitions and rooms to see, so it took us about four hours.

Date of experience: February 2018
1  Thank treasuresoftheheart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ROMtoronto, Guest Relations Manager at Royal Ontario Museum, responded to this reviewResponded April 11, 2018

Hello,

Thank you for your thoughtful review and so glad to hear you enjoyed your visit! I also love our Asian collection - the Japanese gallery on the first floor is one of my favourite spots in the museum - and the dinosaur gallery is definitely a favourite here! If you didn't have time to visit our ancient cultures on level three, be sure to check them out next time - the mummies in Egypt, and the medieval knights in Europe are always a highlight for kids.

Until next time,
Sophie

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