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“Great stay”

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Best Western Roehampton Hotel & Suites
Ranked #58 of 136 Hotels in Toronto
United States
Level Contributor
201 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
“Great stay”
Reviewed 27 October 2011

I stayed here after a wedding at the Capitol Theatre and would highly recommende it for anyone else doing the same - it is (I think) the hotel nearest the theatre. The rooms are big - much bigger than I expected - the hotel is clean and the service friendly.

  • Stayed October 2011, travelled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LaurelG15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bwroe, General Manager at Best Western Roehampton Hotel & Suites, responded to this review, 11 November 2011
Thank you for your compliments in regards to our services and cleanliness of the hotel. Our team always goes above and beyond to fulfill guests needs. We are happy to know that you found our location convenient, thank you for your recommendation. We hope you choose to stay with us again in the future
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531 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (71)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
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English first
Oxford, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 October 2011

Stayed her for one night on the 14th October for a Wedding that was taking place near Eglinton, I don't often stay in Toronto 'Downton' hotels but found this experience enjoyable.
The Staff were very helpful and friendly, with the great north american customer service. They were able to order taxi's for us to the wedding service, very quick and efficiently.

Each room was quiet big- with 2 double beds in each, and coffee making facilities- however there was no kettle and being English, I struggled to make a cup of tea in a coffee maker.

Didn't get breakfast here, but did have a look at it and it didn't look that great for $12- much nicer places you can go for brunch in and around Toronto. There is a 2nd cup at the corner of Eglinton too, which can give you a great coffee fix in the morning.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelBugMandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bwroe, General Manager at Best Western Roehampton Hotel & Suites, responded to this review, 11 November 2011
Thank you for your comments. We are pleased to hear that you had a pleasant experience with us and your stay was comfortable. As a tea drinker I can certainly understand your point, and for your next visit please note that we do provide kettles to our guests upon request.

We look forward to having you stay with us again in the future.
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London, United Kingdom
Level Contributor
53 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 18 October 2011

It is not often I stay in a Downtown hotel on a private visit. I did have to do so while attending a wedding. This hotel had a good service, valet parking and is very central. The rate was $120 a night and did not include breakfast. Rooms were huge, something we dont get in Europe. All rooms were with 2 Double beds and can easily sleep a family of 4. Beds were very comfortable. Will go back. Breakfast was $12.00 per head. It was an avergae breakfast but good value for money. I stayed one night, the shampoo, soaps were below standard.. Please take your own.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Friendlyface097
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bwroe, General Manager at Best Western Roehampton Hotel & Suites, responded to this review, 11 November 2011
Thank you for taking the time to review us. We appreciate your compliments in regards to the service that you experienced while staying with us. We were pleased to know that you found the location was convenient and breakfast buffet was good value for money. We look forward to welcome you in the near future.
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Wilmette, Illinois
Level Contributor
67 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 15 October 2011

We stayed here one night, and found much to enjoy. The bed was very comfortable, and the room was reasonably spacious, and clean. (The rubber mat for the bathtub was old and grungy, though. It should have been retired a year ago.) There was no microwave, although there was a refridge. The wi-fi internet connection in the room worked well, which is more than I can say for many hotels. The staff that we had brief contact with were friendly.
The biggest drawback to this hotel are the extra charges, which aren't very well advertised on its website. First and foremost, the only hotel parking is valet parking, and costs $14 plus tax, so nearly $16, per night. If you look for parking information with tenacity, you'll find that the hotel's website mentions the $14 parking fee, and mentions a municipal lot about a block away. We didn't realize there was a municipal lot, but you might want to check it out. The other extra charge would be for breakfast: $8 per person for a continental breakfast and roughly $12 per person for the hot breakfast. There are several coffeeshops within two blocks, so if you want only a light breakfast, you would do better to eat at one of those, which is what we did.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JMAChicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bournemouth, United Kingdom
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 14 October 2011

After looking at many Toronto downtown hotels on the Internet, with very poor reviews, we chose the Roehampton Best Western which is about 25 mins. by bus & subway from city centre.
We cannot fault the very spacious rooms with fridge and the excellent daily servicing. Also a free internet room is available as well as free local calls, which is a real plus !
Having previous lived in Toronto for many years, this city has now become very expensive to eat out so the fridge (and anticipated microwave) in the hotel room will be a definite asset. This is a great hotel, extremely quiet on higher floors, and we enjoyed our week's stay there very much. Many thanks !

Room Tip: Rooms facing Mount Pleasant are bright & sunny and the higher floors very quiet. We did have tr...
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  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dicrom88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bwroe, Manager at Best Western Roehampton Hotel & Suites, responded to this review, 8 November 2011
Thank you for taking the time to review us. I am pleased to hear that you enjoyed the facilities that we offer in our guest rooms. Microwaves are available upon request , therefore on your next visit please feel free to request one upon your arrival. I'm sorry to hear that you found the A/C - Heating control complicated to operate. We look forward in welcoming you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ontario, Canada
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 10 October 2011

I stayed at this hotel after attending a wedding on October 7th. The room was huge and clean even thought we were given 2 double beds and not a king as requested. Since we arrived back to our room at 2am we were tired. We did not notice that we had slept in a little (11:15) we then recieved a phone call asking if we were ready to leave yet. I am aware that we were late starting but it was rude to ask "When are you leaving". We quickly got ready and exited the room.

We enter the hallway and the cleaners and what looked to be a supervisor were outside. I was carrying a beautiful centerpiece from the wedding and the supervisor stopped and stared at me then RAN into the room where the cleaners were. I assume that she suspected that I might have been trying to steal a floral arrangement from the room and went to ask the others. The don't have fresh arrangements with 2 dozen red roses in their rooms!

Overall it was very good. Too bad we woke up too late to enjoy the Saturday breakfast buffet.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dior17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bwroe, Manager at Best Western Roehampton Hotel & Suites, responded to this review, 8 November 2011
Thank you for your review. We would like to apologize for not being able to meet your expectations. Although we do our best to accommodate all requests, unfortunately on this occasion we were unable to fulfill your request for a king bed. We are disappointed that our guests services team was unable to provide you with a pleasant experience while staying with us. We have taken your comments very seriously and have addressed your valuable comments with our guests services team.
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Toronto, Canada
1 review
Reviewed 6 October 2011

I had a great stay last saturday (Oct 1st). It was a truely memorable experience, from the friendlyness of the staff to the cleanliness of the room. I would highly recomend staying here while visiting Toronto, as it feels like a home away from home. Great location as well in midtown Toronto, shopping and great restaurants are walking distance away. I can tell that the staff at the Best Western Roehampton value thier guests as they went above and beyond to make me feel special. Thank you Best Western Roehampton. I will definatley be back.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 188lovetotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bwroe, Manager at Best Western Roehampton Hotel & Suites, responded to this review, 8 November 2011
Thank you for your review. We are pleased to hear that you had a memorable experience with us. We look forward in welcoming you back to the Roehampton Hotel and Suites.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Roehampton Hotel & Suites

Property: Best Western Roehampton Hotel & Suites
Address: 808 Mount Pleasant Rd, Toronto, Ontario M4P 2L2, Canada (Formerly BEST WESTERN Roehampton Hotel & Suites)
Phone Number:
Region: Canada > Ontario > Toronto > North End
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#45 Business Hotel in Toronto
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Roehampton Hotel & Suites 2.5*
Number of rooms: 109
Official Description (provided by the hotel):
Best Western Roehampton Hotel & Suites is 109 guestroom boutique style property located in midtown Yonge/ Eglinton area with restaurants, shops, theatres, endless entertainment.Complimentary wireless Internet, fitness room and business centre. Valet Parking only with limited availability, parking fee $18.00 per night plus tax. Restaurant open for breakfast only. ... more   less 
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Also Known As:
Best Western Roehampton Hotel Toronto
Best Western Roehampton Hotel And Suites
Best Western Toronto
Toronto Best Western
Best Western Roehampton Hotel & Suites Toronto, Ontario

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