Hilton? More like Motel-6!! Hotel needs BIG work! House-Keeping (1st line of defense) does NOT seem to care about what they are doing. Management lags behind also – Reactive versus Proactive.
Arrived at my 1st room an found the shower plug stuck in the down position. YUK – who wants to stand in dirty shower water? Why would house-keeping NOT notice this and report it to maintenance?
Moved to another room and took shower. This time, the shower curtain was dragging so low it sagged onto the bottom of the tub. Gross! Is this a MOTEL-6??
Insisted on 3rd room and moved to 3rd room in 1 night. Woke up to balmy, stale, hot room – although thermostat was at 65 degrees.
Child night manager (barely old enough to shave – but is a manager??) stated that AC is disabled in winter. Huh? Forced to have heat in the winter in your room. What if I want to cool the room? Outrageous!!
Moved to 4th room that had a 1-foot by 1-foot mini sliding vent window that I could open, to ventilate and cool the room. That was manager's best solution he could offer! Blah!
This hotel is a stinker! And staff just goes thru the motions w/o caring about the customer.
WHY does Hilton think it’s a good idea to NOT have liners in the skinny vagina shaped trash cans? How gross is that? Imagine what people put in the liner-less trash cans in a bathroom!!! Disgusting. All because Hilton cares more about saving small dollars on trash can liners – than they care about their customers/guests. I am giving my Hilton points to the bum on the street, and switching to Marriott.
Stains on the floor and doors; Holes in the wall; dirty hallways – a foul Toronto hotel that you should avoid. Try the Cambridge Suites down the street.
What a shame that this hotel spent all that money to enhance the lobby, but NOT the rooms.
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- Also Known As:
- Hilton Toronto Hotel Toronto
- Hilton Hotel Toronto
- Toronto Hilton Hotel
- Hilton Toronto Ontario