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Reviews (136)
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All reviewscommon areasbed dormprivacy curtainscn towerboutique hostellarge kitchencommon roomsheets and towelssuper closeown bathroomtop floordecent sizewould stay here againlocation is idealqueen stwithin walking distancelate at night
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12 - 17 of 136 reviews
Reviewed September 8, 2017

Considering the reviews, I expected more. The price was reasonable considering the location but other than that it was disappointing.

Rooms varied in quality and amenities (namely plug sockets). There was only one bathroom per dorm (sleeping 8) with the toilet inside which led to inevitable queues and other incoveniences..

The kitchen facilities were adequate and no complaints there. The communal room was also of a decent size with a big tv but was barely used. The ambience simply didn't seem to lend itself to guests mingling together and as such the hostel had little of the atmosphere and friendliness that typifies the best ones I have stayed in.

All this said, the staff were friendly and helpful at all times, and the location is ideal for attractions and especially eateries.

  • Stayed: August 2017, travelled solo
    • Location
    • Rooms
    • Service
Thank Nic C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 31, 2017

Excellent location and clean, safe rooms. Some staff much friendlier and more knowledgeable than others. The great location makes the hostel excellent value for money. Not much of a vibe going on- perhaps organised bar crawls (or even a hostel bar?) might improve this. Needs updating, could have done with an elevator too. Felt a bit exclusive at times as lots of students who clearly know one another taking over the lounge and kitchen. If you aren't looking to spend much time in a hostel, and just looking for a safe, clean base with a good location then it's great!

Room Tip: ask for ground floor if you have a heavy case!
  • Stayed: August 2017, travelled solo
    • Location
    • Cleanliness
    • Service
Thank jesssenior24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 21, 2017

We spent a week in this little hostel in a private room, which was super cozy and had an ensuite, so not only perfect for travellers, but also couples. The hostel offers 2 large community rooms, a huge kitchen and car parking space. And it's located close to downtown so you can walk everything. A lovely place to stay!

Room Tip: No elevator, narrow stairs
  • Stayed: January 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Christian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 14, 2017 via mobile

For the price, the rooms weren't bad other than the uncomfortable beds and half broken a/c that was blowing cold air from the front and hot from the back.
The location was the best part of this hostel. In the perfect spot downtown and close to anything and everything you need.
But the downfall, the second we went to check in, we noticed how unprofessional the lady at the front desk was. The way she was talking and the vulgar words she was using in front of people who were about to check in, was extremely unprofessional.
We were ok with all of this and we're dealing with it all because the price was right... until it came to the last day..
We weren't informed when check out was so we assumed it was 2 o'clock, like check in.
While waiting in our room to check out, the cleaning lady came to change the sheets and did not mention anything about us having to check out.
We went downstairs and checked out no problems and on our way we went.
At the airport we noticed an email saying we had checked out late and we're being charged a fee. After checking with the credit card company, we found out we had been charged $64.00 for late check out fee! MORE THAN WHAT WE PAID FOR ONE NIGHT.
We later found out that check out WAS at 2 o'clock and were told we checked out at 2.30, which is not true.
The people running this hostel are clearly money grabbers and they obviously are not putting the money they're stealing from people into their hostel because it needs a serious upgrade.
Not impressed and would never stay here or give these people my money again.
If they got new staff or owners then maybe it would be worth it.

Stayed: August 2017, travelled with friends
4  Thank jamaicagirlxox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 4, 2017

I booked 2 beds in a 6 girls bedroom for me and a friend of mine from the US. We were spending a weekend in Toronto. If you are looking for a cheap place but with clean and comfortable place to stay, this is the perfect place! From what I've heard from my other friends staying at different hostels during that time, their price were slightly more expensive, but having about the same comfortness here at The Clarence. It was mid July quite hot, but it had cool AC, clean bed sheets, room and bathroom. The kitchen also provides basic breakfast like cereal, milk, juice and stuff. Also, the location is really good! Close to Kensington martket and the bar street is just two, three streets behind the hostel. Not too close with loud noise, but also not to far from walking back after a drink. A park in fron of the hostel also brought some quietness. The only thing that I could complain of is that, because my friend arrived in Toronto after the check-in hour, the reception said she would leave the bed sheet and blanket to the night guard, so when my friend arrives at mid-night she could pick them up. However, she did not, eventually my friend had to sleep with towels as a cover during her first night. Besides this, I think it's a really nice place to stay! 這裡真的是一個很棒的地方!如果你想找價格便宜,但環境衛生乾淨的青年旅館這裡再適合不過了。地點就在市中心,前緣面向公園提供一個安靜舒適的環境,酒吧街就在兩三條街後面,部會太近以至於晚上太吵,但也不會太遠走路只需五分鐘而已。

Stayed: July 2017
Thank Yessika L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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