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Reviewed October 27, 2018 via mobile

We must have got a still to be renovated room as ours was old, tired & smelt of stale smoke. The staff were very friendly but we had booked through booking.com & had messaged ahead requesting a put up bed for our son, we arrived to find apparently this is subject to availability (translated as they don't have any) so we had to pay extra for a different room, not a great start to our holiday. The location was great & breakfast is adequate, cereal, toast, juice & coffee. I'd suggest checking your room is a renovated one before you stay.

Date of stay: October 2018
Trip type: Travelled with family
Thank JK7380
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mandy U, Manager at Canadas Best Value Inn Toronto, responded to this reviewResponded November 12, 2018

Hi there, appreciate your feedback. Thank you for choosing CBVI Toronto. Most of our inventory is newly renovated except for a few rooms. It depends which room type you booked on booking.com. Do apologize if things were not clearly presented. I will have a look into this.

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Reviewed October 25, 2018 via mobile

The room and service were so great, we decided to cancel our downtown room for tonight and decided to stay here again! We recommend to family and friends and all to stay. We will definitely stay again!

Date of stay: October 2018
Trip type: Travelled as a couple
Thank adhelton23
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mandy U, Manager at Canadas Best Value Inn Toronto, responded to this reviewResponded November 12, 2018

Thank YOU very much for your feedback. Very pleased to read about your stay. We hope to serve you anytime you visit Toronto.

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Reviewed October 23, 2018

We booked this place last minute as we read reviews for the Knights Inn we had booked and they were awful.Whilst the outside appeared a little bit 'Motel' the inside was very different. The rooms have just been updated and what a little gem we had found. The rooms were clean, modern and just what we needed after a long flight from the UK. The beds were very comfy and there was a fridge and a microwave in our room but our relatives in another room had a full kitchenette and a dishwasher! TV was a large flat screen too along with a desk and aircon/heater. Showers were modern and had a good flow and all in all, we could not fault it.

Room tip: We had a room overlooking Tim Hortons next door which was also next to a highway so we had some traffic noise.
Date of stay: October 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank M1kep2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mandy U, Manager at Canadas Best Value Inn Toronto, responded to this reviewResponded October 24, 2018

Thank YOU for choosing Canadas Best Value Inn Toronto and for taking time to complete your thoughts on Trip Advisor.

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Reviewed September 3, 2018

Had to change the rooms twice. First rooms in the main building had TERRIBLE smoke odor to the point that my family felt sick!. Cigarette burns were on the sheets.. We even tried to rectify it ourselves with Febreze spray.. only to return in the evening to the horrible smell again!. We were then moved to the other building which was a huge relief! We could finally sleep and didn't feel and smell horrid.
I was over charged on my credit card even after i blatantly told the clerk that i paid up front the total charges. They did call me and explained that "she was new" but i felt strange to have to provide my credit card number over the phone in order to get a reversal... I'm still looking into this with my bank!
Location and parking is the best thing i can say about this INN, otherwise avoid.

Room tip: Ask for a room in the Separate building "East Wing"
Date of stay: August 2018
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Twayne F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mandy U, Manager at Canadas Best Value Inn Toronto, responded to this reviewResponded October 9, 2018

Dear Guest,

Thank you for your feedback. I am quite surprised with the experience you had with us. Would appreciate if you could contact me so we can further discuss this. Thank YOU.

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Reviewed September 1, 2018 via mobile

Basic, small room that smelled musty on arrival. Best feature was the renovated bathroom with overhead shower. Free wifi and parking. The breakfast selection was very limited (2 cereals and toast) and I couldn't eat any of it, some fresh fruit would have been nice. Customer service was non-existant.

Date of stay: August 2018
Trip type: Travelled as a couple
Thank dannels
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mandy U, Manager at Canadas Best Value Inn Toronto, responded to this reviewResponded October 9, 2018

Hello there, thank you for sharing your experience with us. We appreciate all feedback.

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