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“Would not recommend ..”
Review of Grappa Ristorante

Grappa Ristorante
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Ranked #1,630 of 9,696 Restaurants in Toronto
Cuisines: Italian
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Restaurant details
Dining options: Reservations
Neighbourhood: Etobicoke
Reviewed April 29, 2017 via mobile

Very disappointed! Let's start from walking in. Made reservations for 8pm, and was greeted by who may have been the manager. Another couple walks in about 5 mins AFTER us asking if tables were available, said "manager" walks up, kisses them on the cheek and seats them at a table as we remained standing there. Should have been my first clue.

The appetizer funghi salad was outstanding ...and it went downhill from there. Ordered the veal scaloppini and mushroom risotto, when it arrived, the visual appeal on plating the food was worse than the taste. It looked like blobs of food (pic attached). Not something I would expect in a fine dining restaurant. Risotto was extremely undercooked (crunchy). The veal had gravy on it (terrible) when the menu said "jus", not sure they knew the difference. The vegetables undercooked. Bad all around.

No one came to check in on the table, ask us how the meal was going, refill our water/drinks. Did I mention there is probably only about 25 tables In the whole place. Terrible service. When the server FINALLY came to the table (20'mins later and after we were done eating) we mentioned the rice issue and she offered "to have them cook the rice for longer". I said "I didn't think they could do that", her response "it's risotto, yes you can". I kindly declined. SMH.

No manager came over, didn't offer a dessert/coffee, didn't fix the bill. Nothing.

The place has a sense of arrogance and was not worth it at all!

Decor was nothing spectacular and the lights in the entrance kept dimming in/out, which must of been annoying for those seated in that area.

Parking is a challenge.

Would not recommend Good luck!

3  Thank Angie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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19 - 23 of 92 reviews

Reviewed April 22, 2017 via mobile

We arrived for 8 pm reservation and eventually received a lukewarm greeting. Our table wasn't ready so we waited a few minutes.

It took 25 minutes to receive drinks. 45 minutes for our starter salad.

The service was not friendly at all. The owner was there schmoozing his friends. The floor manager didn't visit our table. We felt neglected with empty drinks and long waits with no acknowledgment from our server. Almost 2 hours for a late night dinner of salad and mains.

The salads were tasty but quite salty - both the Caesar and caprese.

The steak was the stand out dish - very, very tasty. The spicy sausage penne was fair but forgettable.

Our server didn't ask how the food was, if we'd like anything else to eat... we weren't checked in on at all.

The bathrooms in the basement are badly in need of renos. They smell of raw sewage and are more appropriate of a gas station than a nice restaurant.

Even as we were leaving, the owner and his friends were blocking the door chatting and we had to squeeze around them as they didn't have the courtesy to step to one side.

This place reeks of arrogance and isn't warm, welcoming or fun. Acoustically it's a loud noisy dining room.

Heads up- parking can be a challenge in this area.

The food is relatively good, but I don't enjoy being treated like I'm lucky to dine somewhere. Smug. Unfriendly. Not welcoming. Too many other options to support this. Equally good food can be sourced many more hospitable places.

1  Thank PocketGuide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 22, 2017

We visited this restaurant for a small after wedding supper. A very intimate group of only 8 people. The service was amazing! Absolutely excellent! The food was very good. I ordered Caesar Salad, Veal Marsala with veggies and buttered Fettuccine. the Caesar Salad was very good, quite authentic and one of the best I have had. The veal was tender, the Marsala sauce was tasty, the veggies were cooked to perfection. In all it was a lovely dinner. The owner surprised us by bringing us shots (on the house) to celebrate and toast the bride and groom.

    • Value
    • Service
    • Food
Thank 2009sunseeker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 8, 2017

Just the right level of attention if you are enjoying a romantic evening with your loved one- on a Thursday night! Lamb chops were done just perfectly. Caprese salad: tomatoes tasted like hothouse ones, not heirloom ones so was a little disappointed with the taste.

Thank MaryC12345678
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 12, 2017 via mobile

We went with friends and had a great time. Amazing food, exceptional service. Can't wait to go back.

Thank melanie m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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