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“Nice place to stay”

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Holiday Inn & Suites - Ambassador Bridge
Ranked #9 of 35 Hotels in Windsor
GreenLeadersGold level
Reviewed 18 May 2012

Was here for a 2 night weekend, hotel was booked solid. Indoor pool was decent size (a bit larger than most hotels) and fitness area was adequate.

We had a king executive room which is more like a suite. Mike and small fridge with sink area very convenient. Room was spacious and had a semi-private sitting area where there was a queen pull-out sofabed. Washroom was not small at all - you won't feel claustrophobic. Fixtures and furnishings gave an upscale feel. Bed was comfy and place was relatively clean.

Restaurant onsite appears to have opened recently. It's too bad that there isn't complimentary breakfast included in your stay as Grill 55 can be a bit pricey for any meal, especially when there are quite a few restaurants within a 15 minute drive and a 10 minute walk.

For a nice, quick breakfast Tim Hortons is a 5 minute walk from the hotel. You can also do lunch here too but if it's burgers you want, the Dairy Queen is a 5 minute walk away and there's a Wendy's a 10 minute walk away. Right next to the Wendy's is Pho Red Mango if you want a mix of Vietnamese and Chinese fare. About a 15 minute away is Franco's, a nice Italian restaurant with good sized entrees.

This hotel is close to the bridge and is called "Holiday Inn Ambassador Bridge". Convenient location, close to restaurants, the highway and malls (12-15 minute drive to Devonshire Mall, Windsor Crossing).

Room Tip: King exec room lots of space for group of 4; found at end of hallway each floor 2-8; ask for one tha...
  • Stayed: May 2012, travelled on business
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Thank wildkard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this reviewResponded 22 May 2012

Thank you for choosing the Holiday Inn and Suites - Ambassador Bridge Windsor! We certainly appreciate your feedback and the great comments that you shared regarding our hotel. "Grill 55" is our new restaurant onsite and offers a unique and extensive menu! The breakfast pricing ranges from $ 5.95 - $ 13.95, Lunch ranges from $ 8.00 to $26.00 and Dinner entrees are priced between $12.00 - $29.00 per person. The food is fantastic and the ambiance is very nice as well!

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Reviews (330)
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256 - 262 of 330 reviews

Reviewed 11 May 2012

Lovely hotel, very clean and close to many restaurants. Staff were very nice.

  • Stayed: May 2012
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Thank dgreenwood65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this reviewResponded 22 May 2012

Thank you for choosing the Holiday Inn and Suites - Ambassador Bridge and we are very pleased that you enjoyed your stay. We have great associates that work very hard to ensure that all of our guests have a great stay!

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Reviewed 7 May 2012 via mobile

The rooms are a very good size. The bathroom has a tub w/ jets and a shower head. There is a lack of power outlets next to the bed and as a traveler, it is convenient to have your phone charging close by. There should be more hangers on the hanger rack. Other than those small things, it's a nice hotel.

  • Stayed: May 2012
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Thank Tommy V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this reviewResponded 8 May 2012

Thank you for your feedback and we are pleased that you enjoyed your stay at our hotel. During your next visit if you find that there aren't enough hangers, please feel free to contact our front desk and we would be happy to have more delivered to your guestroom.

Thanks and have a great day!

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Reviewed 26 April 2012

We stayed at the holiday Inn in the King 2 room Suite 601. The layout of the suite was very comfortable. the main drawback was the fact the the 2 doors to the suite were on main hallways. The livingroom door was directly across from the elevator. The constant dinging of the elevator and conversations at all hours was very disturbing. When you pay a premium price for a premiium room you hope for a little peace and quiet. Lovely room bad location.

Room Tip: Ask where it is in relation to the elevator before taking the room.
  • Stayed: April 2012, travelled with family
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Thank RelaxedRedhead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this reviewResponded 4 May 2012

Thank you for your feedback and we are thrilled that you enjoyed our newly renovated guestrooms. The particular room that you stayed in is close to the elevators, however, we have a number of different room types to offer you for your next visit to Windsor!

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Reviewed 24 April 2012

Very pleasant staff, always a smiling face when entering this clean, recently upgraded facility.
Stayed here numerous times on business and now I'm here with the family for a varsity soccer event, and on a Saturday instead of a weekday - should it make a difference? Probably not.
Being a Priority Club Platinum member gets you perks, like room upgrades. We got a nice corner room on one of the upper levels...hmmm, is this a good idea. Typically it doesn't make a difference but for the most part it keeps you away from a lot of traffic.
Well we soon found out that because its that much further from an exit, cigarette smokers were getting their fill inside the emergency exit stairwell, right beside our room and hall way leading to it. When the exhaust fan in our bathroom was turned on (for other reasons) the cigarette smoke came right in under our door, basically giving us the aroma of a closed down 80's disco club. Not good for one with sensitive sinuses. Everyone signs at "check in" not to smoke in the rooms, but where does that get you when they smoke in the hallways and stairwells?
Then it was the swimming pool - folks had taken the diaper off their infant and put him right into the pool. Not the hotel's fault but on the upside they were quick to react and get a correct swimming diaper for the toddler. I wasn't going in there after all that took place - no way!
Don't let me scare you away from this fine establishment, we just ran into some inconsiderate folks who don't have respect for their fellow travelers. Our bad luck weekend!

Pointers for Management - have your patrons clearly sign a waiver that there will be no smoking whatsoever anywhere in your smoke free hotel and not just the rooms themselves. And the toddlers in the pool... well you can figure that one out.

  • Stayed: April 2012, travelled with family
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Thank JayRay61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this reviewResponded 7 May 2012

Thank you for your feedback and your kind comments regarding our staff and hotel! As we have recently converted our hotel to be 100% non smoking, we will defintiely review your suggestions about the waiver. It is a great suggestion!

Our staff is well trained, and take issues such as the one that you experienced in the pool very seriously. Their quick reaction to resolve the incident is a result of the continual training programs that our associates participate in.

Once again, thank you for your comments!

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Reviewed 29 March 2012

Used to stay here many years ago, then switched to Hampton Inn across the street when it opened, for a few years, then decided to give HI another try. Main reason for my initial change: front desk staff inattentive, aloof, charge for internet at that time, since changed, ho hum general attitude
After this last visit, will try Hampton Inn again.
One young gentleman at the front desk was helpful, the others must of been having a rough year!!
Some problems during my two night stay:
-Had trouble accessing the hi speed. Called the front desk, then the toll free help desk, all to no avail. I had some work emails to check and could not, as their business centre was closed, apparently the computers were stolen. No alternative was suggested. Guess my work was not that important! I can sympathize with the unfortunate theft, but could have offered an alternative, or more help accessing internet.
-Whirlpool bath tub was filthy when jets were turned on.
-Fan/heater was loud.
-Younger people in the whirlpool were drinking a case of beer while I was swimming and turned on some kind of alarm. Two "maintenance" staff came down, turned off the alarm, never informing the youth that drinking beer in the whirlpool was a no-no. Guess it is OK here!
I may be back sometime in the future, but not this year, or next, depending on service across the street.

  • Stayed: March 2012, travelled on business
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Thank edulinx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this reviewResponded 17 April 2012

Hi and thank you for your constant feedback.
We take all comments seriously and work on resolving the issues the best we can. The comments that you have posted have been given to all department heads so that we can avoid the issues going forward. We hope that you will stay with us soon and give us a chance to redeem our self.

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Reviewed 12 March 2012

We booked online through expedia and were given an excellent room. Unlike some other places that give you a terrible room because you booked online. The room was huge, clean and very quiet. Staff was very friendly and we got our room efficitently. We only stayed one night and were going to a Red Wings game. It was safe and convenient to stay here.

Room Tip: My guess is just not on the first floor. Our King size suite was great.
  • Stayed: March 2012, travelled as a couple
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Thank OldYellar13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this reviewResponded 28 March 2012

Hi and thank you for your review.
We appreciate the review, and we are glad that you enjoyed your stay. We try to accommodate all of our guest equally and the best we can. Thank you for the feedback once again and hope to see you soon.
- Our guest rooms start on the 2nd floor, we do not have rooms on the main level.

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Additional Information about Holiday Inn & Suites - Ambassador Bridge

Address: 1855 Huron Church Rd, Windsor, Ontario N9C 2L6, Canada
Phone Number:
Region: Canada > Ontario > Windsor
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Windsor
#3 Business Hotel in Windsor
Price Range: $171 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn & Suites - Ambassador Bridge 3*
Number of rooms: 214
Official Description (provided by the hotel):
The Holiday Inn & Suites - Ambassador Bridge is excited to welcome you to our hotel! Our 214 room property is the only full service hotel in our neighborhood. Grill 55 is our onsite restaurant offering breakfast, lunch, dinner and room service for those that prefer to dine in the comfort of their guest room. Our well appointed hotel offers has a number of meeting rooms in various sizes totaling over 17,000 square feet of flexible meeting space. With over 225 complimentary parking spots, we've got room for everyone! We are also pleased to provide complimentary wireless internet throughout our entire hotel, a large fresh indoor saltwater pool and a functional fitness room for those that like to get up and go! So...When you are looking for hotel accommodations or a place to hold your next meeting or event...Look no further. The Holiday Inn & Suites - Ambassador Bridge is the perfect place for you. ... more   less 
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Also Known As:
Holiday Hotel Windsor
Holiday Inn And Suites
Holiday Inn Windsor
Windsor Holiday Inn
Holiday Inn & Suites - Ambassador Bridge Windsor, Ontario

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