My husband and I used to visit the Rack all the time. Probably at least once a month and for birthdays/anniversaries because we loved the food, the atmosphere, the service, the waitresses, everything. The food was always great and fast, and the waitresses were always so friendly.
It had been awhile since we were there but decided to go today, knowing it was under new management so we were intrigued to see how it was. We didn't expect this at all.
After we got there we waited at least 10-15 minutes before we were noticed. We ordered a coke and a diet coke, and were handed the menu. It was three dirty pieces of paper that were stapled together, and the menu that was once so great was hacked back and didn't seem interesting at all. Unfortunately our favourite meals weren't even on the menu anymore.
When we got our drinks we were totally confused since neither tasted even remotely like coke. When the waitress returned he asked for something different because it tasted funny and she finished his sentence, like she had heard it all before. The orange 'juice' or 'pop' he received instead was no better.
My husband ordered a burger with bacon and I ordered tacos with fries. He said the burger was tasteless and really bad. The meat in my tacos looked like something from Taco Bell, and not what I was expecting at all - though the fries were good. He choked half of the burger back and finished his fries but didn't bother with the rest. We got tired of waiting for the bill and sought out our waitress instead and left our half-full drinks and whatever we didn't eat there.
He ended up getting a burger from McDonalds after and he said it was better. If anyone in the area is looking for a place to go, skip this place unless the old management returns.
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