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All reviews water slides kids loved the pool front desk staff free hot breakfast hotel restaurant living room
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Reviewed June 28, 2019

This was a fantastic hotel with central room locations, clean rooms, AND a pool with a water slide. We had a ton of fun going to the movies right across the street, and for a walk to the downtown strip. The breakfast in the morning was also impressive! Would recommend!

Date of stay: June 2019
Trip type: Travelled as a couple
Thank Hope T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keith S, General Manager at Rodd Royalty, responded to this reviewResponded June 29, 2019

Thank you so much for taking the time to review your stay with us! We are so pleased to hear that you enjoyed your stay and that we were able to meet all the needs of your vacation. We really do take pride in providing a high level of customer service for this very reason! Thank you again for sharing your experience online.

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Reviewed May 29, 2019 via mobile

The staff in the hotel were very friendly. The location of the hotel is great because it is close to everything. We discovered the TransCanada trail 2 blocks away and it was a great walk.

The only feedback I would give the hotel is to please reduce the amount of plastic you use in the restaurant. The coffee cups are all disposable. We could not find regular cups. Also, they had plastic cutlery and plates. These should be eliminated.

Date of stay: May 2019
Trip type: Travelled as a couple
Thank Javiersan82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keith S, General Manager at Rodd Royalty, responded to this reviewResponded June 13, 2019

Thank you for taking the time to share your review online, we are so pleased you enjoyed your stay with us. Thank you for the great feedback as we look at better ways to serve or customers. Safe travels and we do hope to see you again soon.

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Reviewed May 10, 2019

This isn't a great hotel, and I wouldn't normally recommend it, but Charlottetown doesn't have many good hotels. So, for the price, this is a reasonable choice for now, especially since it is cheap and close to the airport. But when the new Hampton Inn opens in July 2019, I can't see myself going back here.

The rooms vary greatly, so be careful what you are booking. Unfortunately, it's not always easy to tell the different room types from their website. If in doubt, call the hotel directly and ask. I've stayed a few times, in a few different room types.

Main building - the main building does have elevators, but there are some rooms in a connected annex that are only accessible by stairs. I stayed in a king suite in this section and it was spacious and clean and well worth climbing one flight of stairs. But, if you have mobility issues, be sure to ask for a different room. The room looked newly renovated. Everything was clean and fresh. The beds were a bit soft for my personal preference but I had a good night's sleep. The bathroom was TINY, but perfectly clean - no dirt in the grout as mentioned in some other reviews.

There are also some rooms whose only window looks unto the enclosed interior courtyard, meaning no natural daylight. Of course, no exterior windows also means no street noise, which is a bit of an issue with the rooms closest to University Ave.

Drive-up rooms - there is an old motel-style building next to the main hotel building. Any reviews mentioning dampness and mold are likely referring to these rooms. Fortunately, these are easy to avoid since they are the cheapest room type and clearly marked as "drive-up". I stayed there once and it was clean and quiet but did feel old and damp.

Breakfast - The free breakfast was ok. The waffles were good but had no toppings other than syrup (no nuts, dried fruit, etc). The bacon was limp but there was scrambled eggs, beans, pastries, yogurt and cut fruit, so I'd say it's on the high-end of average for a free hotel breakfast. If you have a bunch of kids, it will fill them up.

Room tip: Avoid drive-up rooms. Pay a bit more and book a suite
Date of stay: May 2019
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Lori A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keith S, General Manager at Rodd Royalty, responded to this reviewResponded June 13, 2019

Thank you for your recent review, we are pleased overall you enjoyed your stay with us and thank you for your comments as we look at better ways to serve our future guests. We do hope to welcome you back again soon.

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Reviewed May 9, 2019

Room was quite large, well laid out. Continental breakfast was good - pancakes, fruit, pastries, sausage & omelet. Lots of juice, coffee & tea choices. The location was half a block from the mall and 10 minutes from the airport - very handy, just off the Trans Canada highway. Lots of restaurant choices within walking distance too.

Date of stay: May 2019
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank woodbridge49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keith S, General Manager at Rodd Royalty, responded to this reviewResponded June 13, 2019

Thank you so much for choosing us, your feedback is so valuable! We are so pleased to hear that you enjoyed your stay and that we were able to meet all the needs of your vacation. We look forward to welcoming you back in the future.

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Reviewed May 3, 2019 via mobile

Relaxed stay. Loved the pool and water slide, water warm, area kept clean, lots of towels available..
Rooms are great, clean, new comfortable mattresses. Shower good pressure lots of hot water.
Front Desk staff super helpful and very accommodating.

Date of stay: April 2019
Trip type: Travelled with family
Thank rrtweten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keith S, General Manager at Rodd Royalty, responded to this reviewResponded May 4, 2019

Thank you so much for taking the time to review your stay with us! We are so pleased to hear that you enjoyed your stay and that we were able to meet all the needs of your vacation. We really do take pride in providing a high level of customer service for this very reason! Thank you again for sharing your experience online.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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