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All reviews rooftop patio historic hotel old world charm rooms are small older hotel limited parking within walking distance water pressure free parking central location location is great confederation centre victoria park cn downtown knobs pei
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Reviewed September 29, 2021

Air conditioning is promised but was not provided, windows did not open for fresh air, fan was not available for the first night..........very uncomfortable sleeping conditions. The hotel hosted a wedding that was directly under my room and kept me awake.

Date of stay: September 2021
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Review collected in partnership with this hotel
Thank 25pd0ctgng
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Elaine Thomson, General Manager at Rodd Charlottetown, responded to this reviewResponded September 29, 2021

Hi 25pdOctgng
Our sincere apologies for your recent disappointing experience with us as result of our air conditioner being down while we awaited a part as well as noise from the wedding. We would love an opportunity to invite you back for a future stay where we can make up for your disappointing experience with a complimentary room or upgrade to a suite subject to availability. We are very happy that our air conditioner has since been repaired and is working well. Please contact us directly so that we can come up with a satisfactory solution for your recent experience. We appreciate your feedback and look for to hearing from you and a opportunity to welcome you back where you will experience our normal high standard of service.

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Reviewed September 27, 2021

When we stayed, the air-conditioning in the whole building was not working. We were not told that at check-in, but realized there was a problem on returning to our room to sleep at night. It was only the next morning when we were told, after we mentioned that there was a problem in our room.

Date of stay: September 2021
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Review collected in partnership with this hotel
Thank wpalme484800
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Elaine Thomson, General Manager at Rodd Charlottetown, responded to this reviewResponded September 28, 2021

Hi wpalme484800

Our sincere apologies that our air conditioner was not working during your recent stay with us and that you were not informed about that upon check in to the hotel. We would be happy to speak with you directly and do something to correct this disappointing experience for you. We look forward to an opportunity to do so and to serve your accommodations needs again in the future. Thank you for letting us know your concerns.

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Reviewed September 25, 2021

Great stay at this iconic hotel, location was central and rooms are cozy. Breakfast at the on house restaurant was delicious and affordable. The pool was great and all safety covid protocols were in place. Thank you.

Date of stay: September 2021
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Review collected in partnership with this hotel
Thank oisa9pa1x0
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Elaine Thomson, General Manager at Rodd Charlottetown, responded to this reviewResponded September 26, 2021

Hi oisa9pa1x0
We really appreciate your kind review and feedback from your recent stay with us and are delighted that you had a great stay. Our breakfasts are indeed a great start for the day and at a reasonable price. We have taken many precautions and safety protocols during the Covid pandemic to ensure that our guests and staff are all safe and comfortable. Thanks again for choosing our great hotel and we look forward to welcoming you back soon.

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Reviewed September 24, 2021

My wife and I stayed here for two nights during our east coast vacation from Ontario. It is a lovely stately old hotel right downtown within easy walking distance to the harbour, the shops and the restaurants. We thoroughly enjoyed our stay.

Date of stay: September 2021
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Thank Denis L
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Elaine Thomson, General Manager at Rodd Charlottetown, responded to this reviewResponded September 26, 2021

Hi Denis L
Thanks so much for choosing our great hotel for your recent two night stay. We are delighted to hear that you enjoyed our stately old hotel with our perfect location in the heart of Charlottetown and in close proximity to everything. we appreciate you kind recommendation and feedback and look forward to welcoming you back in the very near future.

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Reviewed September 23, 2021

We stayed for a week in mid-September and the Rodd Charlottetown was perfect. The location is amazing as you can walk to many restaurants as well as the harbour and parks. We had bicycles that they kindly stored for us as well.
The hotel restaurant had limited hours but likely because it was off-season. We did manage breakfast on the weekend and it was wonderful!
I'm not sure if the building gets hot in the summer time but we found that keeping the windows opened at night really cooled things down - and we enjoyed the lovely breeze and ocean air!
We will definitely be recommending this hotel and will likely stay again next time we visit Charlottetown.
PS - the roof-top patio was also lovely and we enjoyed the evenings with out take-out meals watching over the city.

Date of stay: September 2021
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Review collected in partnership with this hotel
Thank Paul L
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Elaine Thomson, General Manager at Rodd Charlottetown, responded to this reviewResponded September 26, 2021

Hi Paul L

Thank you so much for choosing our great hotel and staying for a week with us. We are very happy to hear that your enjoyed our fantastic location and that you were able to enjoy a week of biking around our great city, Glad you had the opportunity to try our great breakfast menu. It is nice to be able to open our windows and enjoy a nice breeze as we enter into the fall period and to breathe in the ocean air. The roof top patio is indeed a great place to relax and enjoy the great view of our city.
Thank you for your awesome recommendation and we very much look forward to welcoming you back to our lovely hotel on your next visit to Charlottetown.

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