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“Very comfortable ”

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Le St-Martin Hotel and Suites
Ranked #3 of 15 Hotels in Laval
Certificate of Excellence
Reviewed 8 October 2017 via mobile

Very large room, with couch, chair, small dining table and two chairs, kitchenette and everything you might need....plus a King size bed! Giant shower in a spacious bathroom with tons of nice towels, nice soaps, shampoo, and conditioner. Hair dryer, ironing board and iron, coffee and tea. Very clean. Also the lobby and sitting area very nice, plus plenty of choices with the tv. Free parking, and close to everything.

We were here three nights for a wedding, and it was perfect. The only area that needs some attention is the breakfast - definitely not up to par with the quality of the room. Could use better coffee (espresso/cappuccino machine!!) plus some nice cheese and how about muesli and healthier bread choices?

Stayed: October 2017, travelled as a couple
Thank cdemet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St-MartinLaval, Manager at Le St-Martin Hotel and Suites, responded to this reviewResponded 14 October 2017

Dear cdemet,

Thank you very much for your feedback. We are more than happy to know that your stay with us was a great success. Thank you again and we look forward to welcoming you back soon.

Garen A

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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7 - 13 of 408 reviews

Reviewed 8 October 2017 via mobile

Loved this very quaint place on the outskirts of Montreal. It was decorated very luxurious. The staff was very gracious and accommodating. The free breakfast was the best we had anywhere. Would definitely recommend if traveling to Montreal.

Stayed: October 2017, travelled as a couple
Thank pammyjt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St-MartinLaval, Manager at Le St-Martin Hotel and Suites, responded to this reviewResponded 14 October 2017

Dear pammyjt,

Thank you for sharing your fantastic experience with the trip advisor community.

We`re so glad to read how much you enjoyed your recent stay with us. We try our best to ensure all of our guests have a great stay. Thank you again and we hope to see you on your next trip to Laval!

Sincerely,

Garen A

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Reviewed 4 October 2017

Came here for a quick getaway to celebrate our 10th wedding annyversary. We were upgraded for free to a corporate suite, can't say enough about this hotel. It's clean, it's classy, every little attention and detail in the room makes it worth the extra money. The beds and pillows were so comfortable. The rooms were well appointed and stocked. Breakfast was basic but still very good. The building itself is very well kept and clean, love the piano lounge at the reception. Close to entertainement, shopping and dining. Overall excellent experience, would highly recommend! I will be returning for sure.

  • Stayed: September 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Sojonevjosh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St-MartinLaval, Manager at Le St-Martin Hotel and Suites, responded to this reviewResponded 8 October 2017

Dear Sojonevjosh,

Thank you for sharing your fantastic experience with the trip advisor community.

We`re so glad to read how much you enjoyed your recent stay with us. We try our best to ensure all of our guests have a great stay and we`re so happy we made such an impact on your 10th wedding annyversary.
Thank you again and we hope to see you on your next trip to Laval!

Sincerely,

Garen A

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Reviewed 4 October 2017 via mobile

Front desk staff are helpful. Rooms are clean. The furnishings are reasonable. The work space is not the most comfortable owing to the dining room chair, but it worked for a few hours at a time. The rooms aren't well lit, though it's manageable. There is no dining on premises, though there are good options within walking distance or a short taxi ride. The metro is about 2 km away; in good weather, a pleasant walk.

Stayed: October 2017, travelled on business
Thank UglyBuffalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St-MartinLaval, Manager at Le St-Martin Hotel and Suites, responded to this reviewResponded 8 October 2017

Dear UglyBuffalo,


Thank you for sharing your great experience with the trip advisor community.

Your comments that the service was helpful is very appreciated. We work hard to ensure that everyone has a pleasant time at Le St Martin and we will be sure to share your feedback with the team.

Thank you again for your lovely comments and we do hope to see you on your next visit to Laval.

Garen A

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Reviewed 23 September 2017 via mobile

There is lots to like about this hotel bit it has flaws It is hard to access in and out of with a car due to the street entrance. It only has two elevators and it's large hotel so the elevators are busy. The overall setup is a little off to me. I kept thinking it was not built as a hotel. Despite that, staff were good, room was clean and comfortable.
It is a nice place, and seemed to work well for the bus tours that stayed there.

Stayed: September 2017, travelled on business
Thank deltakilo34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2017 via mobile

We spent a week celebrating our birthdays and I couldn't be happier with our choice of hotel. Excellent courteous service. Very comfortable suites with all the amenities. It also has (my favorite thus far) a beautiful indoor Jacuzzi with strong massaging jets and very hot water. After long days exploring the city, it was a very welcome site that completely relaxed and recharged us so we could continue our adventures replenished. The bedding was truly magnificent (second only to my own). There was nothing we want or need that was already provided. We shall return!

Stayed: September 2017, travelled as a couple
Thank Veronica L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St-MartinLaval, Manager at Le St-Martin Hotel and Suites, responded to this reviewResponded 23 September 2017

Dear Veronica L,

Thank you for sharing your comments regarding your recent stay. We are glad to know that you enjoyed our room accommodations and that you had a memorable experience throughout your stay. Moreover, reading that the service was friendly and helpful makes us happy as we are dedicated to providing a personalized and warm service. It will be an absolute pleasure to welcome you back on your next visit to Laval.
Kindly,
Garen Avetisian

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Reviewed 31 August 2017

This was our second time around staying at Le St Martin Laval. Two years ago we also stayed here for 5nights. This time it was only 3 nights but we had a Grand executive suite that was superb!

We had a few complaints last time but they were handled very professionally! The only reason I didn't give 5 star review is because we felt that the reception staff was a bit distant. Checking in went well but was very short and to the point... No friendly smile... It was more like taking care of business and who's next....

Checking out we were not asked how are stay was and if everything was to our liking. Again a kind of distant approach. A pity because guests like to feel welcome and cared about during their stay and that's where they missed their mark. Apart from that everything was top notch.

Room was beautiful, clean, enough space. Breakfast is as mentioned, good but not a lot variation. A lot of great restaurants in the area especially at Centrepolis.

Room Tip: Grand executive suite
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  • Stayed: August 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Sherene B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Le St-Martin Hotel and Suites

Address: 1400 Maurice Gauvin St, Laval, Quebec H7S 2P1, Canada
Region: Canada > Quebec > Laval
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 15 Hotels in Laval
Price Range: $180 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Le St-Martin Hotel and Suites 3.5*
Number of rooms: 116
Official Description (provided by the hotel):
An impressive hotel that occupies a prestigious position in the heart of Downtown Laval steps away from the cities financial and shopping district, Le St-Martin Hotel & Suites offers luxury hotel service with a distinctly French accent, with art, architecture and design creating an air of ‘savoir-vivre’, or the art of living. The ultimate in 4 star luxury, this elegant hotel easily combines stylish design with extensive modern amenities. ... more   less 
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Also Known As:
Le St-Martin Hotel Laval
Le St Martin Laval
Le St-Martin Hotel And Suites Laval, Quebec

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