Was disappointed by the TV. No guide, no options for pay per view.
Three or four really good restaurants within walking distance. 3 amigos, pizza, Italian and breakfast. The hotel had breakfast but tired of scrambled eggs everyday. Staff was very kind and helpful. Good location
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Liked · Room was large and well appointed. Bed was comfortable although I hit my leg a few times on the bed frame (ouch). Breakfast was just the basics but still appreciated.
Disliked · On the Sunday we arrived, guests were very noisy. We also found garbage outside our room in the morning which was not ours. The hotel does NOT clean the room every day, we found this very odd especially given the nightly rates. Unless you go downstairs to the front desk to get clean towels, you won't get any for a few days. The mattress was disgusting, didn't notice it until our sheets slipped off. There were also multiple long hairs in our room (bathroom and on the bedding) that were not ours, although I know hair is hard to clean-up it's still pretty gross.
Great check-in - quick, professional and friendly. Clean, fairly-large, and quiet room, equipped with a larger than usual safe (can handle a 16" laptop), bar-refrigerator, and desk for work.
Well-located if you have a car; otherwise, not close to much. No sidewalk until you get to the major street (only 1 minute walk). About 1 mile (1.4 km) from the Metro (subway) - if you time it well, you can catch the free # 360 bus from Montmorency Metro, a 5-minute bus ride to the corner near the hotel.
The continental breakfast included various breads, eggs, and cereal. Everything was edible :)
Very elegant and high end hotel. Very clean and beautiful. Breakfast was great. Close to the subway to travel down to Montreal. Slept well! Service was great! Definitely recommend this hotel! Restaurants are near by as well.
King bed was comfortable and bathroom was large.
We stayed 3 nights for a wedding & family visits. The room was comfortable & immaculate, the front desk folks very friendly and helpful with dinner recommendations. The breakfast was very good - loads of variety and the location is perfect. Easy to get to from the highway & main roads of Laval, and easy walking distance (1/2 a block) from the Palace Reception Hall/Venue. When we found we had a flat tire, the front desk staff had good suggestions, and George (possibly a Supervisor or Manager) even called his personal mechanic for us, when we had no luck getting an appointment at a garage. We appreciated this kindness so much - he went above & beyond.
Hotel is situated close to malls and restaurants. Room is quite big, very clean. Comfortable bed. There is a Nespresso machine, mini-fridge, iron and safe. Because of Covid, they bring a packed breakfast to your room, which includes a croissant, yogurt, juice and fruit. There is an outdoor pool. Very good service.
