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Jeroen V
Barcelona, Spain

A true gem in Old Montreal

5.0 of 5 bubblesReviewed Feb 23, 2016
I frequently travel to Montreal for business and chose this hotel based on excellent reviews I had read on TripAdvisor and now it is my turn to add another positive review of this lovely hotel. The hotel has "Old World Charm" and combines modern comfort with a cosy interior. A big thumbs up also for Jasmine and her colleagues at the front desk who were extremely friendly and helpful. A true little gem in old Montreal - highly recommended!
Date of stay: January 2016
Trip type: Travelled on business
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael C, Guest Relations Manager at Auberge Du Vieux Port, responded to this review
Responded Feb 25, 2016
Dear Guest,

Thank you for taking the time to share your experience here.
On behalf of Jasmine and everyone here, we look forward to have you come back and stay with us.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (2,386)
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Traveller rating
1,794
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All reviews old port taverne gaspar river view vieux port old world charm rooftop bar charming hotel wood floors fifth floor the entire staff large windows king room beautiful room light sleeper the location is perfect street noise rue st
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Reviewed February 21, 2016

My stay in your hotel and experience with your sister hotel – Le Petit Hotel was fantastic.
I made an error in my booking at Le Petit Hotel and didn’t realize it until I was giving the desk my confirmation #.
The error was completely on my part – the 2 people at the desk barely missed a beat.
1 looking for options online and on the phone at sister properties and the other finding me the contact information for the site I booked on.
He approved the short notice cancelation without any hassle.

They directed my husband and I to your hotel perfectly, and when we walked in, I was greeted by name.
This in addition to the interesting, clean, comfortable room, great service, full breakfast in the morning,
All have Darren and I already looking forward to our next visit to Montreal.

Date of stay: December 2015
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank Georgia R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael C, Guest Relations Manager at Auberge Du Vieux Port, responded to this reviewResponded February 23, 2016

Dear Guest,

On behalf of the Petit Hotel and the Auberge du Vieux Port, It was a pleasure to welcome you with us.
Thank you for sharing your experience and we look forward for the next time.


Michael C.
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 21, 2016

Stayed here Feb 13/14. Arrived a bit early and were well looked after as they finalized the room preparations. The loft was amazing! Despite the bitterly cold weather, the warmth of the room made it feel great. Came with full kitchen, electric fireplace, jacuzzi tub, large overall space as well as a nice view out of the living room. We ate in the second night and we were not scrambling to find any kitchen utensils to prepare a nice comfort food supper. This place is clean, with wonderful staff. I would recommend and stay again anytime. Would be an awesome room for GP weekend in June!,

Date of stay: February 2016
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank SRV56
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael C, Guest Relations Manager at Auberge Du Vieux Port, responded to this reviewResponded February 23, 2016

Dear Guest,

We thank you for taking the time to share your experience.
It was a pleasure to have you stay with us and please give us a call for the Grand Prix Weekend 2016, it would our pleasure to give you all the information you need.
We look forward to welcome you back during that time or at anytime.


Michael C.
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 17, 2016

I would give this hotel a million stars if I could. My husband and I stayed here a couple of weeks ago, and we could not have had a more pleasant experience. Every single staff member went out of his or her way to help us, and everything was amazing. Rooms are unbelievably nice. Free breakfast was DELICIOUS. Location cannot be beat. A++++++ in every way. Would highly recommend to anyone!

Date of stay: January 2016
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Matthew C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael C, Guest Relations Manager at Auberge Du Vieux Port, responded to this reviewResponded February 18, 2016

Bonjour Monsieur Matthew C,

Your message is so nice; the entire team really appreciates it.
Thank you for staying with us and we’re grateful that you would recommend us.
Come back and stay with us very soon.


Michael C.
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 17, 2016

Stay at this charming hotel in old Montreal. I can't say enough about how great the staff were, from the moment we got out of our car until we left they never missed a beat. Warm and friendly at the same time perfect at what they were doing. The rooms are great too, to be honest in the several times we have stayed here, we have not gotten a room we didn't like. Great tavern next door where breakfast is served. Within walking distance to many great restaurants, shops and galleries.

Room tip: Rue de la Commune side rooms have a great view of the Port
Date of stay: February 2016
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank 283jmb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael C, Guest Relations Manager at Auberge Du Vieux Port, responded to this reviewResponded February 18, 2016

Dear Guest,
To always have you come back and stay with us makes us very happy and grateful.
Thank you for sharing your experience on here. The entire team and I look forward for the next time you come and stay with us.


Michael C.
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 16, 2016

We have stayed at the Auberge twice now, and WILL return. If you like warm and inviting, this is the place. This hotel has a certain old time charm, with stone walls, exposed beams, fireplaces, and a lovely restaurant with wonderful food and drink. We were greeted by Michael, with a smile, and a happy bonjour. All the staff wants to make your stay, the best it can be. Our room overlooked the cobblestone street behind the hotel. Plenty of attractions, museums, restaurants and shops all within walking distance of the hotel. Can't recommend this place highly enough. You will NOT be disappointed!

Date of stay: January 2016
  • Trip type: Travelled as a couple
    • Cleanliness
    • Service
1  Thank Carol E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael C, Guest Relations Manager at Auberge Du Vieux Port, responded to this reviewResponded February 18, 2016

Dear Guest,

We appreciate you taking the time to share your experience you had with us at the Auberge du Vieux Port.
Thank you again for staying with us once again and we hope that you will come back very soon.

Michael C.
Guest Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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