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All reviews peel street great location peel metro station full kitchen breakfast staff free breakfast waffle maker mcgill university small kitchen breakfast room mount royal montreal downtown parking garage good size the sofa bed walking distance bell centre
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Reviewed October 13, 2017 via mobile

The hotel is a typical Residence Inn. The staff are very friendly and the room is clean.
The location of the hotel is its best feature - very close to the Metro and to Dorchester Square where the Information Center is and the "starting point" of the Hop-On-Hop-Off bus. Many attractions and great restaurants, of almost every cuisine, are within easy walking distance. So is an entrance to the Underground shops .

Date of stay: October 2017
Trip type: Travelled with family
1  Thank Timinator1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MontrealRI, Front Office Manager at Residence Inn by Marriott Montreal Downtown, responded to this reviewResponded November 18, 2017

Bonjour Timinator1975,

We appreciate you sharing your thoughts on your stay with us!

We have to agree with you! We are very lucky to be located so conveniently close to many restaurants, attractions, the underground city, the metro and much more! We also considered ourselves lucky to have such a friendly staff as you mentioned. Our staff will always help you with anything you may need.

Thank you for choosing us and we hope to welcome you again soon!

Regards,

Alejandra Recavarren
Guest Service Sueprvisor

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Reviewed October 4, 2017

Stayed four nights. Front desk was a hassle checking in. Then no air conditioning in first room. Eventually moved us to a smaller room with less amenities than what we booked. Off site parking was a hassle. Breakfast food was average, but service was great.

Date of stay: September 2017
Trip type: Travelled as a couple
Thank BillyRR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MontrealRI, Front Office Manager at Residence Inn by Marriott Montreal Downtown, responded to this reviewResponded November 18, 2017

Bonjour Billy RR,

Thank you for taking the time to review our property. Although these things happen, it is very unfortunate you had to experience the air conditioning issue during your stay. I'm happy to hear we were able to transfer you rooms to resolve this problem. When we transfer a guest rooms we make sure they are transferred to the same room type they had originally booked, the display may be different but the amenities are always the same. The parking is indeed offsite but we try to make this process as easy as possible. That's why we offer the 15 minute unloading zone in front of the hotel and our front desk staff will gladly show you how to get there. I'm sorry to hear you weren't entirely happy with the breakfast. We do offer a hot and cold buffet breakfast which is included in the room rate. This breakfast offers a variety of options for every type of guest.

We thank you for choosing the Marriott Residence Inn Downtown Montreal!

Regards,

Alejandra Recavarren
Guest Service Supervisor

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Reviewed September 30, 2017

If you want to be in the middle of the action for shopping and nightlife. This is great. The university is just around the corner one way and the shops around the other. Easy walk to Old Montreal and the hotel was safe and clean. Car parking was not for the faint of heart or those with a big vehicle. It is city parking in an underground car park with tight corners! Safe from break ins which is a huge plus.

Date of stay: September 2017
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank miamonaco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MontrealRI, Front Office Manager at Residence Inn by Marriott Montreal Downtown, responded to this reviewResponded October 8, 2017

Bonjour miamonaco!

Thank you for taking the time to share your thoughts for your stay in the Marriott Residence Inn Downtown Montreal. We are very lucky to be located in the Downtown area. Our guests can enjoy many restaurants, bars, pubs only minutes away. Not to mention the underground city for shopping and the countless attractions nearby! The parking, as you mentioned, is offsite but very close to the hotel. Guests can use our unloading zone to check in and we will direct them to the parking afterwards.

Thank you for choosing us and we hope to welcome you again in the future!

Regards,

Alejandra Recavarren
Guest Service Supervisor

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Reviewed September 24, 2017

The Residence Inn by Marriott Montreal Downtown was outstanding. Can't beat the location. Kellie-Ann and company at the front desk were fantastic. Hop on a Bixi and go exploring. Don't forget where you put your car. the garages all look the same.

Date of stay: September 2017
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Ron P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MontrealRI, Front Office Manager at Residence Inn by Marriott Montreal Downtown, responded to this reviewResponded October 8, 2017

Bonjour Ron P!

We appreciate you writing a review for your stay in the Marriott Residence Inn Downtown Montreal. We are glad to hear you enjoyed the hotel and our friendly and helpful staff! You are right about our great location in the heart of Downtown Montreal. Being so close makes it so easy to explore the city, whether it is walking, by bixi or metro! If you have parked the vehicle with us, it will be our pleasure to direct you to it, don't hesitate to pass by the front desk next time.

Best Regards,

Alejandra Recavarren
Guest Service Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 23, 2017 via mobile

We had a wonderful stay here, the helpfulness of the staff was outstanding and they were very friendly. You can't beat this location, it is right in the heart of downtown and close to so many things The rooms are clean and well laid out, we came with the baby and it was perfect for us to have separate living area and sleeping area You get all the amenities of the hotel in this residence at a lower price, it is a great value

Date of stay: September 2017
Trip type: Travelled with family
1  Thank Robert_traveler101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MontrealRI, Front Office Manager at Residence Inn by Marriott Montreal Downtown, responded to this reviewResponded September 25, 2017

Bonjour Robert_traveler101,

Thank you for sharing your thoughts for your stay in the Marriott Residence Inn Downtown Montreal. We are happy to hear you enjoyed your stay with us. We take pride in the wonderful staff we have, they are always willing to help our guests with any type or question or recommendation about our city. We're so lucky to be in the heart of downtown Montreal, with so many restaurants and attractions close by, it makes our job easier!

We appreciate you staying with us and we hope to see you again.

Best Regards,

Alejandra Recavarren
Guest Service Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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