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Nancy
Rotterdam, The Netherlands

Comfortable

4.0 of 5 bubblesReviewed Nov 9, 2019
Spacious room, clean bathroom with a good shower. Very comfy beds. The breakfast very good and love the nicely set tables. All the staff very friendly. Next time in Montreal, this hotel will be my choice again.
Date of stay: October 2019
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JLasante, Rooms Division Manager at Hôtel De l'ITHQ, responded to this review
Responded Dec 23, 2019
Dear guest,

We are so proud to read your comments! Thank you for your generosity! Nothing makes us happier than to know that your stay was up to your expectations. Oh yes, something actually does: to know that we will be your choice again! Lucky us!

We certainly look forward to welcoming you back again very soon to Hôtel de l'ITHQ!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed November 8, 2019

We were really impressed by the staff and our wonderful breakfast.
We found our accommodations to be comfortable. The location of the hotel made for easy access to restaurants and entertainment. We'll stay there on our next trip.

Date of stay: June 2019
Trip type: Travelled as a couple
Review collected in partnership with this hotel
1  Thank Resort08627078076
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NicolasITHQ, Professor at Hotel De l'ITHQ, responded to this reviewResponded November 28, 2019

Good Day Resort,

It is really nice to read your comment and we thank you.

Indeed, the location of the hotel is a great advantage for our guests and it is very easy to get around the city during your stay.

We are really glad that you enjoyed your “wonderful breakfast”. We invite you to discover also “La Relève Gourmande’’, another restaurant located on the second floor of the school, where impressive students of various programs practice their cooking and serving skills.

Thank you again for your king words. It will be a pleasure to welcome you back at hotel de l’ITHQ on your next trip.

Melissa Gonzalez and Amanda Barillas
Students of ITHQ

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 7, 2019

I'm not particularly sure how this hotel is classified as a 4-star hotel, with the exception of the impeccable service in the restaurant. The room itself seemed more like a budget hotel as most of the decorations and furniture seemed a bit dated to me. The biggest issue I had with the room was the ancient A/C unit that didn't seem to cool the room down at all. I had it on the coldest setting on the max fan speed and yet I found myself hot quite often. It got to the point where I would keep the balcony door open before I went to sleep to really cool down the room, which is pretty bad considering that outside temps were in 4 - 5 Celsius range. This can be attributed to being my fault maybe as I do run quite hot and typically am a person who keeps my house and hotel rooms frigid. The best part was the location and breakfasts in the morning. I think for our next trip to Montreal we will find something in a similar location but will skip on the ITHQ Hotel. Not really sure if the value is there considering it's part school and part average hotel. If those things don't bother you then feel free to book (so long as the price is good, I wouldn't pay over $150 USD/night), otherwise, look elsewhere.

Date of stay: November 2019
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank gilja
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JLasante, Rooms Division Manager at Hotel De l'ITHQ, responded to this reviewResponded November 8, 2019

Dear guests,

Thank you for your comments. They are important to us. We are sorry to read that your stay was not up to your expectations. You will be happy to know however, that our rooms are set to be completely renovated during the next year, including our ventilation system! Everybody has different tastes, but this is no reason for all of our guests to be comfortable!

Your comfort inside and outside the room is what makes you feel at home and our room renovations will take care of just that! We certainly hope that you would come back and visit us next year to get a feel of the new product that we have in store for you! We are certain that you will not be disappointed.

We would also like to thank you for staying with us and contributing to our student's practical experience. Thanks to you, they are in the perfect environment to practice what they learn in their classes and shape up for a successful future.

We hope that you will give our hotel school a second try on your next trip to Montreal dear guests!

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Reviewed November 6, 2019 via mobile

Stayed here for five nights. The room was not so large but it had a balcony, which was a big plus. Great views over the city. Staff in reception was helpful and the breakfast was good, but not as much to choose from as in many other hotels in this price range. Centrally located and lots of restaurants nearby.

Date of stay: August 2019
Trip type: Travelled as a couple
1  Thank Swede1979
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NicolasITHQ, Professor at Hotel De l'ITHQ, responded to this reviewResponded November 28, 2019

Dear Swede1970,

Thank you so much for your kind comment.

We were honoured to have received you for five nights in our hotel centrally located around lots of restaurants. We were happy to read that you enjoyed our balcony; we are one of the few hotels in Montreal that has them. We will pass along your kind comments to our students whom work hard to be helpful for all our guests in every way possible.

We are sorry to read that your breakfast was not fully as diverse as other hotels in this price range. We strive to offer a breakfast buffet that offers variety for our guests and we would be happy to ear your suggestions on your next visit. Your opinion is important to us.

Thank you for taking the time to review us and shape us better for tomorrow.

Thanh Nhi Nguyen & Francesca Adams
Students of ITHQ in Hotel Management

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Reviewed November 5, 2019

This is a great option if you're looking for a hotel in a more residential location and away from the downtown area. The hotel is in the Plateau within walking distance to a variety of restaurants at different price points. There is a lovely park directly across the street that can be seen from the dining room.

I did not have a car when I recently visited my son and found the metro stop underneath the hotel handy when going downtown, to the airport bus stop and further into the Plateau. The station is literally underneath the hotel. The hotel is a teaching hotel. However, I did not see groups of students or classes during my stay which was over the weekend. My room was very clean and comfortable with a modern decor. The bed was comfortably firm—no sagging mattress. The bathroom was spotless. The breakfast that was included with my room rate was delicious especially the weekend brunch that offered a variety of well prepared hot and cold dishes. The only area for improvement is in the lobby and lounge areas on the ground floor. It felt a little sterile and could use a little more staffing especially the hotel bar. It had limited hours and and would have been much nicer had it been open during the afternoons like most hotel bars especially during the weekends. Not a big deal though since there are many bars nearby on Rue Saint Denis. Aside from that minor caveat, I highly recommend the hotel. The staff were very professional and work very hard to make the guests welcome.

Date of stay: October 2019
1  Thank PickyEaterNot
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 3, 2019

Really nice hotel in a great location. The room was comfortable, with all the amenities you would expect. Each room has a balcony. WiFi was excellent. Breakfast was fantastic. It is a training hotel for students - the service is excellent, even if the trainees do need to ask for assistance (e.g. at check-in). The hotel has a car park, with a daily charge to use it. It was actually closed for a few months when I visited - you got a parking permit for a car park nearby. The cost for parking in this outside public car park was the same as the hotel's underground car park, which I found a bit surprising. Location is great as it is right next to a metro station and lots of eateries and bars within walking distance.

Date of stay: October 2019
    • Rooms
    • Cleanliness
    • Service
1  Thank jwbintl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NicolasITHQ, Professor at Hotel De l'ITHQ, responded to this reviewResponded December 6, 2019

Hello Jeremy,


Thank you for taking the time to write this kind review. It’s always a pleasure to read our guests comments.

We are very happy to hear that the room was comfortable with all the amenities that you expected.

Most of our rooms have a balcony with a great view on our beautiful city, it is great that you had the chance to experience it. Our team in the restaurant works very hard to make every meal perfect, they will be delighted to hear your comment. Indeed we have students training around the hotel and they will always be ready to welcome you.

As you noticed, we are making renovations in the underground parking in order to serve you better, we are truly sorry about the inconvenience.

We are really grateful that you have chosen to stay with us and are looking forward to seeing you again at Hôtel de l’ITHQ.

Aurélie & Léa
Second year students in Hotel Management

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