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LAH55
Montclair, New Jersey

Great neighborhood, great service.

5.0 of 5 bubblesReviewed Nov 29, 2019
Just one night but we had a great stay. Excellent customer service, reliable free WiFi, delicious breakfast (we were a party of carnivores and vegans and everyone enjoyed equally). It was an easy walk to plenty of fun bars and restaurants.
Date of stay: November 2019
Trip type: Travelled with family
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JLasante, Rooms Division Manager at Hôtel De l'ITHQ, responded to this review
Responded Dec 23, 2019
Dear guests,

You do have to stay longer the next time you visit the beautiful city of Montréal! What beautiful comments you have for us, how can we ever thank you?

We appreciate that you took the time to share your experience with and and very proud to read that your stay was up to your expectations.

We certainly hope to welcome you back very soon to Hôtel de l'ITHQ!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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19 - 24 of 760 reviews
Reviewed November 16, 2019

The hotel is perfectly located with the Metro and the bus terminal nearby as well as you can take a 10 mins walk to the Oldtown.
The rooms and services are functional and ideal for a place where you want anyhow spend most of the time exploring the city.
An excellent thing about the hotel is the nice breakfast in the adjacent restaurant that is nice mix between a French and an American breakfast.

Date of stay: June 2019
    • Location
    • Rooms
    • Service
1  Thank ExploringMoose
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NicolasITHQ, Professor at Hotel De l'ITHQ, responded to this reviewResponded November 27, 2019

Dear ExploringMoose,

Thank you again for your kind comments and review. We are always glad to read about our guests after they stayed in our hotel. As I can read, you explored the city in its greatest way possible: the metro, that is located just at the corner of Hotel de l’ITHQ.

We really hope to see you again at our hotel or maybe at our restaurant for a "nice mix between a French and an American breakfast"

Daphné T, second year student in International Hotel management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 16, 2019

I stayed at the hotel while in Montreal for meetings. The location was excellent and the staff was excellent (in both the hotel and the dining room where a complimentary breakfast is served). The only shortcoming, that didn't negatively impact my stay, is need for basic maintenance. Everything is clean and proper, but the window frame in my room was not sealed and the clock on the clock radio was incorrect and I couldn't change it. Again, very minor because it didn't 't effect my stay (the bed was one of the best I have experienced. ... "professionally" made!).

I would definitely return....

Date of stay: November 2019
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
2  Thank RAKlein
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JLasante, Rooms Division Manager at Hotel De l'ITHQ, responded to this reviewResponded December 23, 2019

Dear guest,

We appreciate your comments. Thank you for sharing them with us. Minor shortcomings indeed, but it is still important for us to know that they were present during your stay as first: they should not have been and second: this will greatly help us revise our procédures to avoid them from happening again.

You will be happy to know that we will be renovating our rooms during the next year and we are certainly inviting you back to experience all of our new features with us! We are certain that you will enjoy them!

Once again thank you very much for your beautiful and constructive comments dear guests!

We certainly hope to welcome you back very soon to Hôtel de l'ITHQ!

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Reviewed November 15, 2019

I found out about this place many years ago from a local who suggested my wife and I stay there instead of downtown. Best advice I ever got!
When in Montreal this is the only place I stay. Friendly staff. Fantastic location. Excellent rooms

Date of stay: August 2019
Trip type: Travelled as a couple
Review collected in partnership with this hotel
1  Thank K9123DAwilliamp
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NicolasITHQ, Professor at Hotel De l'ITHQ, responded to this reviewResponded November 22, 2019

Dear K9123DAwilliamp,

Thank you for your kind words, reading them warmed our hearts!

We’re really glad this advice led you and your wife to experience our hotel’s « Friendly staff. Fantastic location. Excellent rooms.»

Looking forward to your next visit in the heart of Montreal.

Sydney and Tristan
Students in hospitality management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 12, 2019

We had an excellent room and quality breakfast during our stay at the Hotel I'ITHQ. It also proved to be an excellent base from which to tour the many sights of Montreal and was situated in a very pleasant part of the city. In addition there was a station for the underground close by.

Date of stay: July 2019
Trip type: Travelled as a couple
Review collected in partnership with this hotel
1  Thank frostri
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NicolasITHQ, Professor at Hotel De l'ITHQ, responded to this reviewResponded November 28, 2019

Bonjour Frostri,

Thank you for taking the time to write your comment about our hotel. We really appreciate when our guests take the time to write their feedbacks. It is a pleasure to read that your last stay in our establishment has met your expectations.

We are thrilled you enjoyed the room and the breakfast, as well as your visit of the city. You are right, the Hôtel de l’ITHQ is just above the Sherbrooke metro station. It’s very convenient for people such as yourself who wants to travel easily throughout the town.

Next time you visit us, come and have a drink at our bar. The ambiance is very nice and you’ll get to try our students' cocktail creations.

Until then, please accept our best regards.

Stéphanie, Cassandre & Chloée
Your second year hospitality management students.

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Reviewed November 9, 2019

Great property excellent location especially if you are a walker. Also easy access to subway. Loved our balcony views. food in restaurant was very good. Also walking distance to other dining choices. Enjoyed the park across the street.

Date of stay: August 2019
Trip type: Travelled as a couple
Review collected in partnership with this hotel
1  Thank Mary B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NicolasITHQ, Professor at Hotel De l'ITHQ, responded to this reviewResponded December 9, 2019

Hello mcb1031,

Thank you so much for you great comment! We are so glad you enjoyed your stay with us.

As you mentioned above, we do have a great location close to a myriad of amazing restaurants and activities. The Saint-Louis Square, right in front of the hotel, is a great place to enjoy the change in the weather, and the Latin Quarter, just a couple of blocks away, has many great restaurants to try out.

Again, thank you so much for taking the time to write about your experience. We are looking forward to having you again!

Laurence
Hotel management student, second year

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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