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cohles
Greenhithe, United Kingdom

A great start and jumping off point for our holiday

4.0 of 5 bubblesReviewed 4 weeks agovia mobile
We started our trip here and loved it. We found the queen bed a little small, but got used to it.

We stayed in a nicer hotel later, but found the location of the ITHQ was much better.

The street is great. Trying heading right (towards Mile End and away from downtown) and you’ll find plenty.

The restaurant hall is very high-end and feels luxury. The breakfast staff are polite and very professional.

Someone told us the front desk staff are all students, doing this for a bit of career experience. This tracks with their ages, and is impressive if so. Most of them – the manager especially – were very accommodating and switched on.
Date of stay: June 2024
Trip type: Travelled with family
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1 - 6 of 756 reviews
Reviewed June 11, 2024

Staff were friendly and helpful, mostly young people cared about doing a good job. Location was excellent - right next to the metro, walking distance from the 747 airport bus, near a grocery store (Marche K), near bars and restaurants on Saint Denis, and not too far from the shops and restaurants on St Laurent. Breakfast was mostly the same every morning, but what they did was done very well - my favorites were the soft scrambled eggs, chocolate croissant, and granola with yogurt. Room was clean, balcony was fantastic, and we had what we needed.

The only way to watch streaming services was to chromecast to the tv from your own device. It worked fine our first night and then it stopped working for some reason we could not figure out. The staff came up and also could not figure it out. We ended up asking for an hdmi cable, which they brought. The wifi worked fine (one of my sisters had to work on her laptop and she didn't have an issue), but on the phone I had to reconnect every time.

Date of stay: June 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank everydaytraveler77
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 27, 2023

We have stayed at this hotel several times over the past 25 years or so. We have always had an excellent experience here, but after the recent renovations, the hotel is even better. A nice touch: the high quality Oneka soaps and lotions. The room was clean, well equipped, and quiet, and the staff were friendly and attentive. The gourmet breakfast is outstanding. We parked in the convenient underground heated garage. The close proximity to the subway (metro) and to St. Denis and Sherbrooke streets makes the location very convenient. We highly recommend!

Date of stay: November 2023
Trip type: Travelled as a couple
1  Thank Escape821438
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 20, 2023 via mobile

It's a good location, staffs are very nice, patient. Room is clean, the restaurant environment is quite, breakfast is good, I like the croissant the best, it's a very good stay. Montreal is a beautiful city, feels like staying in Europe city, but more better than it.

Date of stay: November 2023
Trip type: Travelled with family
Thank Paradise02896696667
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 12, 2023

An interesting mix of 85% very nice and 15% not quite right. Staff was very professional, but it was odd that there would have been a $50 charge for a one hour late check-out. And $100 for two hours. The movie pop-corn smell in the lobby was unexpected and not in keeping with the level of inn keeping I was expecting. Too many storage bins and the like stored in hallways. Very nice breakfast buffet. The entry doors to the hotel were confusing at best.

Date of stay: October 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Tom N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 11, 2023

After reading some reviews online, we chose I'ITHQ because of location largely. We were pleasantly surprised that it is located right next to the Metro which made getting to Old Montreal an easy ride of just 3 stops. The staff was efficient and most spoke English and French. The room was modern and the beds very comfy. We really liked the modular furnishings - student designed? The little balcony was a nice perk. The bathroom was very well appointed with a great shower. The little bakery off the lobby was good for very yummy pastry in the morning. The parking garage was convenient, relatively inexpensive ($19CAD/day), and kept our car out of the snow. Most of the restaurants in the area were "fast casual" which was a little disappointing. We'd stay here again if in Montreal.

Date of stay: November 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank IlliniLady
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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