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“pleasant and affordable”
Review of Le Nouvel Hotel

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Le Nouvel Hotel
Ranked #68 of 166 Hotels in Montreal
Reviewed 23 June 2012

enjoyed our stay in this hotel...our room was clean and beds were nice. bathroom was clean. overall stay was pleasant and it was a good value in my opinion :)

  • Stayed: May 2012, travelled with friends
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1  Thank cinapple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 16 July 2012

We would like to thank you for sharing your experience at Le Nouvel Hotel and Spa with the TripAdvisor community.
We are glad to read that you enjoyed your stay with us and we hope to welcome you again soon.

Regards,

Bastien Poulain
Director of Sales and Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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531 - 537 of 946 reviews

Reviewed 21 June 2012

Very outdated. TVs from the 70s. The bed was horible. The toilet ran all night. called the front desk to fix the toilet twice and nothing was done. The TV didnot work. The staff were very rude and had a bad attitude. I would never stay at this hotel.

Room Tip: Dont get a room at this Hotel
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  • Stayed: June 2012, travelled with family
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2  Thank masakazimmy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 16 July 2012

Dear Guest, Thank you for your review. We are sorry that our Hotel was not to your satisfaction. Your comments in regards to the service are noted and will be addressed to the all departments. If you would like to discuss your stay further, please feel free to contact me directly. Once again, we would like to express our sincerest apologies and hope that we will have a future opportunity to welcome you back.
Bastien Poulain, Director of Sales and Marketing bpoulain@lenouvelhotel.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2012

I was really nervous about booking this hotel because of the mixed reviews on this site, but it was a good price and only for 1 night while we attended a wedding, so I went with it. I was overall pretty impressed with the condition, cleanliness and service. The hotel is dated, with older television, bathroom fixtures and linens but clean and efficient. Also, the air conditioning system was super loud.

Room Tip: Some of the other people we were travelling with stayed for 2 nights and got a free upgrade on their...
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  • Stayed: June 2012, travelled as a couple
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1  Thank Amanda6218
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2012

22 people went to Montreal for a 3 day weekend thinking the hotel would be central and reasonably priced, however I was have never booked if I would have known the following...
Everyone form the Hotel Manager to the Cleaning staff was very ignorant, unfriendly, on their own time frame and limited training so everything took hours longer than it should have. If you are looking for an expensive dumpy hotel with terrible service than this is your hotel.

Room Tip: Do not stay at this hotel
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  • Stayed: May 2012, travelled with friends
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3  Thank Steve W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeNouvelHotelTeam, Director of Sales at Le Nouvel Hotel, responded to this reviewResponded 14 June 2012

Dear Guest, Thank you for your review. We are sorry that our Hotel was not to your satisfaction. Your comments in regards to the service are noted and will be addressed to the all departments. If you would like to discuss your stay further, please feel free to contact me directly. Once again, we would like to express our sincerest apologies and hope that we will have a future opportunity to welcome you back.
Bastien Poulain, Director of Sales and Marketing bpoulain@lenouvelhotel.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2012

Accomodations are clean but definitely dated. Small 19 inch TV's old style, no flat screens here. Condo units have old furniture and miniscule fridges. Not expensive but you get what you pay for.

  • Stayed: June 2012, travelled on business
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3  Thank CommguyWestport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeNouvelHotelTeam, Director of Sales at Le Nouvel Hotel, responded to this reviewResponded 14 June 2012

Dear Guest, Thank you for your review. We are sorry that our Hotel was not to your satisfaction. Your comments in regards to the flat screen have been considered. We have flat screen on our executive floors. If you would like to discuss your stay further, please feel free to contact me directly. Once again, we would like to express our sincerest apologies and hope that we will have a future opportunity to welcome you back.
Bastien Poulain, Director of Sales and Marketing

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Reviewed 6 June 2012

My husband and I stayed here in May 2012. Great athmosphere and the staff were very willing. Not a bad location either

  • Stayed: May 2012, travelled as a couple
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Thank PatriciaMcL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeNouvelHotelTeam, Director of Sales at Le Nouvel Hotel, responded to this reviewResponded 14 June 2012

Dear Guest, Thank you for your positive feedback. I am so pleased that you enjoyed your experience at our property. We look forward to welcoming you back again soon!
Bastien Poulain, Director of Sales and Marketing

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Reviewed 2 June 2012

We had a great time in Montreal. The hotel is located just a block from St. Catherines street and is about a 25 minute walk from old Montreal. We don't mind walking so the location was great for us. At half the price of a downtown location a great deal. The hotel service was excellent. A slight problem at check-in was handled quickly and without fuss to our complete satisfaction. The underground parking was $10 for 10 hours so we paid $30 for our two night stay. Again a fair price for self park in Montreal.

Room Tip: Get upper floor facing Rene Levesque drive. Nice view and very little road noise.
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  • Stayed: May 2012, travelled as a couple
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2  Thank Gary8781
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeNouvelHotelTeam, Director of Sales at Le Nouvel Hotel, responded to this reviewResponded 14 June 2012

Dear Guest,
Thank you for your comments. I was pleased to read, that you were satisfied with our facilities and location. We look forward to welcome you back again soon.
Bastien Poulain, Director of Sales and Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Le Nouvel Hotel

Address: 1740 Bld Rene Levesque West, Montreal, Quebec H3H 1R3, Canada
Region: Canada > Quebec > Montreal > Centre-Ville (Downtown)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Spa Hotel in Montreal
#39 Business Hotel in Montreal
Price Range: $108 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Le Nouvel Hotel 3*
Number of rooms: 177
Official Description (provided by the hotel):
To experience an entirely new level of hospitality excellence, choose the accommodations of our Three-Diamond hotel in Montreal. Le Nouvel Hotel and Spa is also the ideal choice for professional business meetings and elegant social affairs, whether you choose our own flexible banquet halls or the nearby Montreal Convention Center ... more   less 
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Also Known As:
Le Nouvel Hotel And Spa
Le Nouvel Hotel Montreal
Le Nouvel Montreal
Montreal Le Nouvel Hotel

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