Superb hotel downtown Montreal that have excellent and spacious rooms, top notch friendly staff, great beds, very clean throughout the hotel, bath towels that you will love and lots of options for refreshments should you desire in the room! A real treat for travelers!!
Dear guest,
Thank you so much for your incredible review! We are overjoyed to hear that you had such a wonderful experience during your stay with us!
Your kind words about our friendly staff and amenities truly mean the world to us. It's our mission to provide the best possible experience for our guests! We're delighted that you enjoyed our bath towels and the refreshment options in your room. We believe in those little touches that make a big difference.
We can't wait to welcome you back for another exceptional stay whenever your travels bring you to Montreal!
Sincerely,
Diana O.
The hotel is a fantastic experience. Rooms are modern and well done. We requested a crib and fridge and they even left a little teddy bear for the little guy. Staff was polite and fantastic. Location is a few metro stops from most areas you want to go to.
The only negative is that breakfast is a complete disappointment. We are Hilton Gold so it comes with complimentary breakfast. At most Hiltons that usually involves an entree from the menu but at the Vogue it is only the continental with is 2 pastries/toast/cereal, fruit, and coffee/juice. No daily variation. Cost if not complimentary is $35 a person. Not what I expect from such a nice hotel.
Dear Guest,
Thank you for choosing to stay with us and for taking the time to share your feedback. We are delighted to hear that you had a fantastic experience overall and that you found our accommodations to your liking. Our goal to provide a comfortable and enjoyable stay for all our guests.
We truly appreciate your compliments regarding our staff and will gladly share your kind words with them. Their dedication to ensuring a memorable stay for our guests is something we take great pride in.
However, we regret to learn that your experience with our breakfast service did not meet your expectations. We apologize for any inconvenience this may have caused. We understand your concerns and we are constantly working to improve our offerings, and your feedback is invaluable in this regard.
We hope that this aspect of your stay won't overshadow the otherwise positive aspects of your visit, and we genuinely appreciate your loyalty as a Hilton Gold member. Your feedback motivates us to continually strive for excellence.
Once again, thank you for your valuable input, and we hope to have the pleasure of welcoming you back to our hotel in the future. If you have any more suggestions or requests, please do not hesitate to let us know; we are here to make your stay exceptional in every way.
Sincerely,
Diana O.
Guest Experience Assistant Director
The dining room and the bar located at Vogue hotel have a stunning design. We had dinner and chose à la carte : shared vegetarian panais/turnips dish, my guest had salmon and I had cod+miso and two glasses of white wines. Menu was short which is ok. Wines were good. We comfortably sat at the bar and the staff was informative, engaging, friendly and professional. Peruvian born Chef Antonio Parks cooking is Asian fusion with French and Peruvian influences. The restaurant is young with great ambition and great potential, a lot to reflect and improve to reach the level of culinary experience of a starred institution. We paid 315 Cnd and I will come back.
Dear 737cardon,
Thank you so much for taking the time to share your thoughts about your dining experience at Vogue Hotel's dining room and bar. We greatly appreciate your feedback and are thrilled to hear about your positive impressions.
We're delighted to know that you found our dining room and bar design stunning and that you enjoyed your dinner. Your choice of the shared vegetarian panais/turnips dish, salmon, and cod+miso sounds delightful, and we're pleased to hear that you found our short menu suitable. It's also wonderful to hear that you enjoyed the white wines we offered.
Our team takes great pride in providing top-notch service, and we're glad to hear that you found our staff informative, engaging, friendly, and professional. We'll be sure to pass along your compliments to them.
Chef Antonio Parks is indeed a very talented chef! Your recognition of the restaurant's potential and ambition is motivating, and we appreciate your thoughtful feedback. We are continuously striving to enhance our offerings and elevate the dining experience.
Your willingness to return means a lot to us, and we look forward to having you dine with us again. If you have any further suggestions or specific feedback on how we can improve, please don't hesitate to share it. We value your insights as they help us in our journey to provide an exceptional culinary experience.
Once again, thank you for choosing to dine at the Yama, and we can't wait to welcome you back for another memorable meal.
Warm regards,
Marie-Charlotte D.
Guest Experience Director
Vogue Hotel
What a lovely stay. Staff, accommodations, location, room service, cafe, and restaurant all top notch. Everything was perfect from check in to check out. Centrally located and accessible. Everyone was extremely pleasant. Appreciate the hospitality and look forward to returning. We highly recommend.
Dear Guest,
Thank you so much for your wonderful review! We're delighted to hear that you had such a lovely stay with us! It's fantastic to know that our staff, accommodations and food offerings met your expectations and made your experience memorable from check-in to check-out.
Your kind words about our team's hospitality are truly appreciated. We can't wait to welcome you back again, and we'll be here to ensure your next visit is just as enjoyable. Thank you for recommending us – it means the world to us!
Kind regards,
Diana O
Guest Experience Assistant Director
We now have 2 daughters at McGill and usually stay at the Fairmont in Montreal but wanted to try the Vogue for a change. We have also stayed at le Germain and this hotel is comparable. Same difficulty with check-in/valet parking given it is on a one way street! Michael helped us out with that and he was great at the door. Young woman at Reception was not friendly and didn’t welcome us, tell us about hotel amenities, etc. Staff at the coffee shop were lovely. Our king deluxe room was a good size and well appointed. Le labo santal 33 toiletries which I love. But … we were street facing on the second floor. Holy smokes it was loud on Montagne street on a Saturday night!! Lasted until 2:30 am 😫. And we were directly above the bar/restaurant so always heard music. Only 2 nights so we didn’t move but we never have this issue staying in a very high floor at the Fairmont. Glad to try it out but will return to Fairmont n the future.
Dear guest,
Thank you for taking the time to share your feedback regarding your recent stay with us. We truly appreciate your detailed review and want to express our gratitude for choosing to stay with us.
Firstly, we're delighted to hear that Michael provided you with excellent assistance at the door, and that you found the staff at our coffee shop to be lovely. It's always our goal to ensure that our guests have a positive and memorable experience during their stay.
We sincerely apologize for any inconveniences you encountered during the check-in process and valet parking, as well as the disruption to your sleep caused by street noise. Our central location provides excellent accessibility, but it can occasionally lead to increased noise levels when there are bustling activities in the downtown area. Please be assured, your comments have been shared with our team in order to avoid this from reoccuring in the future.
We hope you'll consider giving us another chance in the future, and we'll do our utmost to provide you with a memorable experience.
Once again, thank you for sharing your thoughts with us. Your feedback is invaluable as it helps us improve our services and make necessary adjustments to ensure that our guests have a comfortable and pleasant stay. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out to us.
Sincerely,
Diana O.
